They will refuse to help you at the counter now and tell you to use a kiosk. Maybe that's a good thing though so the order can start a timer running to prevent them from ignoring your order in favor of drive through customers.
Atmosphere: 1
Food: 5
Service: 1
Hannah Cox
Messing up my orders and others, not clean, and honestly the worst Taco Bell I ever been to
Atmosphere: 1
Food: 1
Service: 1
Logan Cox
It’s dirty, they don’t take orders right, there messing up everything, there missing stuff in people’s orders overall terrible service
Atmosphere: 1
Food: 1
Service: 1
Caleb Whitacre
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chalupa
Adrian Romero
Placed a pickup order on my lunch break. Picked it up and got to work and was missing my main steak rolls, mind you it’s my first time getting these, and when I went back the service was awful. Acted like I’m the one that forgot the steak rolls and then when they remade them, they looked like crap. The cook proceeded to say, if I make them again they are going to look like that. Fun, I’m glad the “ROLL” is actually just a pile of crap. Thank you.
Atmosphere: 2
Food: 1
Service: 1
Kyle Wilbourn
Don't get the dipping burrito waste of money 4inch tortillas, asked to substitute my taco for a bean burrito apparently that's not a thing no more.
Lindsay Haley
Every. Single. Time I order nacho fries here they taste like they've been left over from the day before. Would it kill them to cook batches throughout the day? Doesn't matter how busy they are the fries are always cold and hard. Someone loves to drown your food in sour cream here too
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Tacos
Kelsey
Sat in like for almost a literal hour on a Saturday night with no way to leave to line. 3 ppl inside working. One on his phone not doing anything. Trash
J W
Mind you this is my first experience at this particular Taco Bell….just moved here and wanted to try the new garlic steak fries and used my reward for a beef chalupa and it had a long black curly hair in it. As you can see my hair is not like that and the package had it in there. I only took three stars off because luckily I was still in the parking lot and they made it right for me and seemed applogetic. The fries were all very soggy and the tomato/onion taste sour like it was old. Also isn’t the chalupa suppose to be fried or atleast warm?? It was cold…Yall please just make your employees wear hair nets and actually give a rip because that’s just unacceptable.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Chalupa
Caitlin Plank
Went in to the lobby no one acknowledged us, or asked if they could help us. Thankfully we had place a mobile order. We watched two gentlemen come into the building after us who were also ignored along with just about any other person. We finally watched them take one ladies order then go back to ignore the counter. A dasher came in and ended up asking for management because the order was taking so long and she was being ignore by the staff. There weren’t busy enough to be ignore anyways they just didn’t seem to want to work the counter. Manager didn’t seem surprised by this either. The food was good at least but the customer service was awful.
The cashier was rude and not helpful w the app. My tostada looked horrible!! The burrito i paid over 2$ for barely had any beans in it... Very disappointed
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Burrito Special
Misty Daniels Dragon
Very poor service. I will not return. Absolutely no knowledge on how to use the app & i was told only the drive thru people know. Yet this person did not ask if I'd like to talk to that person to answer my questions about the app.
Atmosphere: 1
Food: 1
Service: 1
Amelia Adkins
I love the night crew. As a dasher for doordash they are great. Even when the drive thru is packed you would be surprised at 2 in the morning how busy they are. Even if they are busy and stressed they are always great to talk too and always keep me updated on what is happening with the order.
Jason Gonzalez
Clean and fast. Food rocks, but hey, it's Taco Bell.
They will refuse to help you at the counter now and tell you to use a kiosk. Maybe that's a good thing though so the order can start a timer running to prevent them from ignoring your order in favor of drive through customers.
Atmosphere: 1
Food: 5
Service: 1
Messing up my orders and others, not clean, and honestly the worst Taco Bell I ever been to
Atmosphere: 1
Food: 1
Service: 1
It’s dirty, they don’t take orders right, there messing up everything, there missing stuff in people’s orders overall terrible service
Atmosphere: 1
Food: 1
Service: 1
Awesome
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chalupa
Placed a pickup order on my lunch break. Picked it up and got to work and was missing my main steak rolls, mind you it’s my first time getting these, and when I went back the service was awful. Acted like I’m the one that forgot the steak rolls and then when they remade them, they looked like crap. The cook proceeded to say, if I make them again they are going to look like that. Fun, I’m glad the “ROLL” is actually just a pile of crap. Thank you.
Atmosphere: 2
Food: 1
Service: 1
Don't get the dipping burrito waste of money 4inch tortillas, asked to substitute my taco for a bean burrito apparently that's not a thing no more.
Every. Single. Time I order nacho fries here they taste like they've been left over from the day before. Would it kill them to cook batches throughout the day? Doesn't matter how busy they are the fries are always cold and hard. Someone loves to drown your food in sour cream here too
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Tacos
Sat in like for almost a literal hour on a Saturday night with no way to leave to line. 3 ppl inside working. One on his phone not doing anything. Trash
Mind you this is my first experience at this particular Taco Bell….just moved here and wanted to try the new garlic steak fries and used my reward for a beef chalupa and it had a long black curly hair in it. As you can see my hair is not like that and the package had it in there. I only took three stars off because luckily I was still in the parking lot and they made it right for me and seemed applogetic. The fries were all very soggy and the tomato/onion taste sour like it was old. Also isn’t the chalupa suppose to be fried or atleast warm?? It was cold…Yall please just make your employees wear hair nets and actually give a rip because that’s just unacceptable.
Atmosphere: 4
Food: 1
Service: 3
Recommended dishes: Chalupa
Went in to the lobby no one acknowledged us, or asked if they could help us. Thankfully we had place a mobile order. We watched two gentlemen come into the building after us who were also ignored along with just about any other person. We finally watched them take one ladies order then go back to ignore the counter. A dasher came in and ended up asking for management because the order was taking so long and she was being ignore by the staff. There weren’t busy enough to be ignore anyways they just didn’t seem to want to work the counter. Manager didn’t seem surprised by this either. The food was good at least but the customer service was awful.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Tacos, Nacho Fries
Restaurantji Recommends
Best and fastest taco bell in yown
The cashier was rude and not helpful w the app. My tostada looked horrible!! The burrito i paid over 2$ for barely had any beans in it... Very disappointed
Atmosphere: 5
Food: 3
Service: 1
Recommended dishes: Burrito Special
Very poor service. I will not return. Absolutely no knowledge on how to use the app & i was told only the drive thru people know. Yet this person did not ask if I'd like to talk to that person to answer my questions about the app.
Atmosphere: 1
Food: 1
Service: 1
I love the night crew. As a dasher for doordash they are great. Even when the drive thru is packed you would be surprised at 2 in the morning how busy they are. Even if they are busy and stressed they are always great to talk too and always keep me updated on what is happening with the order.
Clean and fast. Food rocks, but hey, it's Taco Bell.
Atmosphere: 5
Food: 5
Service: 5
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