Buca di Beppo Italian Restaurant
310 W 47th St, Kansas City
(816) 931-6548
Recent Reviews
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The food overall was good. We especially liked the combo appetizer. The service was subpar and timing was off. We were often waiting. Waiting for something to put on her hot bread while our hot bread sat there getting cold. Also waiting for plates while the food was sitting there. We ordered a lasagna and they must've forgotten it because it didn't come out till we had already finished everything else. Our waiter was often busy talking with another waiter while holding plates and the stuff that we needed. Nice enough guy just not on his game that night. Hope it will be better next time.
I thought that it was the perfect place to go with a big group, and the service was great! I highly highly recommend, especially if you have a big group.
I ordered online for curbside pickup as curbside was an option. Once I got to the restaurant, I called requesting my curbside pickup. I was then informed that they do not offer curbside pickup. Why would you offer it online if it’s not an option? Fine. I went inside and got my order. Got home and opened my order. I ordered baked spicy sausage rigatoni and lasagna. Both small portions. Supposed to feed 3-4 people according to their website. I opened it and the small lasagna was half filled. I called and spoke to manager FRANK. FRANK was rude and condescending. He immediately went into defense mode. Explaining to me that “that’s the small portion. You received the right size. We just put it in that pan for to go orders. Have you dined with us before? Then you know that’s the right portion” Why would you put it in a big pan that is supposed to fit a large portion? If that is the true size then it should be in the appropriate sized pan. This is what I told FRANK. FRANK absolutely refused to give me his last name after I asked several times for it. He even told me to “go ahead and complain, maam. I can offer you a dessert” I explained that I had my son’s high school football game and that I couldn’t come back for a dessert” He kept arguing the pan size again and ounces blah, blah, blah. Still refusing to give me his last name. Then he told me that I was argumentative and that he was trying to help me and that he could offer me different compensation. Oh yeah FRANK? Why didn’t you say that to begin with? It was only after I asked for your name that you decided to offer me different compensation. $25 credit to use on my next visit. I will not return even with this credit. I understand that is your portion size. Fine. But to not even apologize for anything and accuse me of being argumentative only after I asked for your last name is uncalled for. No wonder you only have 3 stars on YELP.
Amazing visit for my daughters birthday Danny was amazing made the day special for her
Atmosphere: 5
Food: 5
Service: 5
Meal was great! Definitely worth the money, and expresso martini was so yummy 😋 Our server was also SO incredibly kind, major props to Scott. Will def visit again! #CelebrateEverything
Atmosphere: 5
Food: 5
Service: 5
Danny was our server and he was amazing
Atmosphere: 4
Food: 5
Service: 5
Scott was awesome, definitely recommend to anyone looking for a great dinner!
Atmosphere: 5
Food: 5
Service: 5
Scott was an amazing server, we had a great time!
Atmosphere: 5
Food: 5
Service: 5
Frank and our server Amanda was AWESOME. They were very friendly and welcoming. The food was presented hot and fresh. Try the bruschetta and the fried mozzarella.
Atmosphere: 5
Food: 5
Service: 5
Food and service was amazing 10 out of 10
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Frank was an amazing host, giving us a tour, chatting it up, cracking jokes, and he even hooked us up with a free brownie sundae for my birthday. Darion was an amazing server. He was quick, attentive, and ready for anything we needed.
Atmosphere: 5
Food: 5
Service: 5
Frank and Darion have been amazing to us all night! Great service and better food!
Atmosphere: 5
Food: 5
Service: 5
FRANK AND DARION ARE 🐐🐐🐐🐐
Food is amazing, portions are huge, we took home leftovers. The Colossal Sundae was huge. We will be back.
Fantastic food. Adriana is the best server I have ever had. 10/10 stars. Give her a raise
Atmosphere: 5
Food: 5
Service: 5
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