Dairy Queen Grill & Chill

10350 NE Cookingham Dr, Kansas City
(816) 439-5253

Recent Reviews

Bill Hanna

The menu is totally confusing, especially as regards hamburger/cheeseburger options.Wheelchair accessibility: The aisles here are quite narrow.

Atmosphere: 3

Food: 3

Service: 3

Patrick Bueche

I had the chicken strip and my wife had a burger meal and it was over 20 bucks. I'll blame this more on the minimum wage and inflation than Dairy Queen. It was clean and the food was good.

Atmosphere: 4

Food: 4

Service: 4

mark warren

Terrible food, GREAT ICE CREAM!

Atmosphere: 5

Food: 3

Service: 5

Melissa Anderson

Service was fast through the drive thru but when I got my food the French were old and soggy and the chicken strips had been left out a while. I also ordered a mint brownie blizzard that had no flavor whatsoever. The kid working the window was very pushy and more concerned with events out in the street… won’t return to this one for sure

Atmosphere: 2

Food: 1

Service: 1

Eric Linden

Do not go to this Dairy Queen! Would give 0 stars if it was an option. All ad ons are at least dounle price of other dairy queens. This will be just one example of my terrible service in my 4 (and last) visit here. So my last visit I was asked what dipping sauce I wanted for my cheese curds and I said ranch. However after being charged during my previous visit for something that is included free at all other dq's I asked if they're there a charge and was told no. So I said I would taje the ranch. The total seemed high so I asked for a receipt. Sure enough they charged me $1 for a tiny cup of ranch. I told them and I was told that's how much they are. I had just 30 seconds confirmed it was included and they straight up told me sorry it's.99 and we can't refund. The poor girl at the register seemed just as confused as me at the manager telling her this. The prices being rediculous here was almost enough for a 1 star, but the customer service put it way over the edge. To be clear this is not a review of Dairy Queen, but just of this horribly managed location. I'm guessing I'm not the only one to feel this way and I'll just get a canned message saying to call the store lol, a little late for that now and we know that is just a way to make it look like you're doing something about it. (If they do this here it shows they don't even care enough to actually read the reviews).

Rich Kingman

Charge $.99 for ranch with cheese curds that are already over priced.

Atmosphere: 1

Food: 1

Service: 1

M&G Stucco Inc.

Very good food, taste is

Atmosphere: 5

Food: 5

Service: 5

Justin “RadTradDad” Michaels

Nice setup inside. Couches and tables.

Atmosphere: 5

Food: 5

Service: 5

sam barber

Fantastic experience! They brought speed and quality to a whole new level!!

Atmosphere: 5

Food: 5

Service: 5

Keyton Ramsey

The absolute best DQ on the surface of the Earth! Staff is always killing it?

Atmosphere: 5

Food: 5

Service: 5

Daniel Mendala

Horrible place.

Brian Page

The last two times we have stopped in there to eat dinner, the burgers seemed like they were left over from the lunch hour. Not sure how you can go in at dinner time, and not get a fresh burger.

Atmosphere: 5

Food: 2

Service: 4

Leah Lambart

We went in for the restrooms and a take out order in early evening. It was moderately fast service and the order was correct. The restrooms were mostly clean. There were plenty of tables available as well. We've been through the drive through at other times and always had a good experience.

Atmosphere: 4

Food: 4

Service: 4

Terry Pearon

As always ice cream was great but there chocolate machine was broken two weeks in a

Atmosphere: 5

Food: 5

Service: 5

Bryan Nelson

This is one of the BEST DQ’s out there. The workers always get our orders right. We are greeted with a friendly welcome. I feel cared for when I come here - which is why I keep coming back to this location! Special shout out to Ewing who is super great (fast and friendly). Highly recommend this DQ!

Atmosphere: 5

Food: 5

Service: 5

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