Coffee was stale, Tasting like brewed before three hours.
Atmosphere: 5
Food: 1
Service: 5
Google user
Friendly staff; prompt service. The pumpkin muffin and the espresso were good as normal at DD.
Thomas
Friendly staff; prompt service. The pumpkin muffin and the espresso were good as normal at DD.
Atmosphere: 3
Food: 3
Service: 3
Thomas K
Friendly staff; prompt service.The pumpkin muffin and the espresso were good as normal at DD.
Atmosphere: 3
Food: 3
Service: 3
Simple Squish
Young lady at the register was rude and abrasive when i didnt know the exact name of what i wanted. I understand she might have been working a longer shift since the early morning but there was no reason for her attitude. They were out of milk and out of tomatoes and i still paid full price for my items to not even get all of it. Just because this is an airport does not excuse the lack of customer service. I am a barista myself and i can say it is Not hard to just be polite and smile at customers.Young man in the kiosk was very kind even when being yelled at by the young girl for asking me a question.
Berenice Centeno
I have never seen such poor customer service/people skills/ manners! I stood there for a good 7 minutes before the young kid acknowledged me and took my order. A captain was right behind me, and he stood there for 15 minutes and never helped, I was the only order they were completing, but my God acknowledge your customers!! "Ill be right with you" "Just a moment." "Sorry for the wait," ect... they re did my order 2 times not that they said anything to me but the place being so small I can see everything. The young lady making my order kept burning my toast and buiscuts. then hands me each item, my toast and my buicuts and I asked for a bag and she said "oh i didnt, know you wanted one"... I don't go to McDonald's and order a combo and get my burger and fries handed to me, not in the bag ???? what a horrible experience!
Coffee was stale, Tasting like brewed before three hours.
Atmosphere: 5
Food: 1
Service: 5
Friendly staff; prompt service. The pumpkin muffin and the espresso were good as normal at DD.
Friendly staff; prompt service.
The pumpkin muffin and the espresso were good as normal at DD.
Atmosphere: 3
Food: 3
Service: 3
Friendly staff; prompt service.The pumpkin muffin and the espresso were good as normal at DD.
Atmosphere: 3
Food: 3
Service: 3
Young lady at the register was rude and abrasive when i didnt know the exact name of what i wanted. I understand she might have been working a longer shift since the early morning but there was no reason for her attitude. They were out of milk and out of tomatoes and i still paid full price for my items to not even get all of it. Just because this is an airport does not excuse the lack of customer service. I am a barista myself and i can say it is Not hard to just be polite and smile at customers.Young man in the kiosk was very kind even when being yelled at by the young girl for asking me a question.
I have never seen such poor customer service/people skills/ manners! I stood there for a good 7 minutes before the young kid acknowledged me and took my order. A captain was right behind me, and he stood there for 15 minutes and never helped, I was the only order they were completing, but my God acknowledge your customers!! "Ill be right with you" "Just a moment." "Sorry for the wait," ect... they re did my order 2 times not that they said anything to me but the place being so small I can see everything. The young lady making my order kept burning my toast and buiscuts. then hands me each item, my toast and my buicuts and I asked for a bag and she said "oh i didnt, know you wanted one"... I don't go to McDonald's and order a combo and get my burger and fries handed to me, not in the bag ???? what a horrible experience!
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