This has always been a reliable location with nice employees. The only downside is that the parking really sucks around the building, so you have to be dedicated to buy cookies otherwise your patience will run out.
Christoph Lopez
Staff so slow and untrained, the cashier only knows to say “I’m sorry” but getting the orders ready
SuzAnne Starkey
First time visiting and Sonny was very helpful and patient while we tried to pick between all the fun flavors. Yum!! 10/10
Talumii
the best it’s so good and the lady was so sweet
Nikki Ellis
I walked in 2 people were in the front. No one even acknowledged that I was there. So I took that as a sign that I didn't need cookies.
Natalie Daniels
You would think that in an area like this, they would be accustomed to large crowds leaving nearby venues however, they were not. We got there 10 minutes after our concert let out, waited in like for 20 minutes, and they only had 3 cookie options left. This poor girl was working by herself, baking cookies, ringing people up, making orders, and dealing with angry, tired customers lined up around the building. She was kind, patient, and worked so hard!!! This place should have staffed at least 3 people and prepped accordingly for the nearby event.
adam rowland
Out of all the three different kinds of cookies was wildly unprepared for the crowd after the concert, probably lost easy $1000+ line out the door but didnt have anything really to offer
Zach Middleton
Delicious ice cream and fresh, warm cookies and brownies!!!
Ishmael Chapa
Awesome friendly service/cashier. The brownies, ice cream and cookies are top notch super good and served fresh.
Chyanne Wiley
Minor reaction due to staff using same scoop for peanut butter ice cream as nut free options.
Options may be limited but it’s worth it to make it down here just for the birthday cake cookie! 🤤
Quanda Lee
The best place to get cookies! Always warm and yummy
WillRunForDonuts
Insomnia has a large menu overall with a few vegan cookies available. The vegan birthday cake is delicious, but they also have chocolate chunk and double chocolate chunk options. If you’re craving a cookie, this will definitely scratch that itch!
Melody Girl
So they forgot to give as a cookie and when we told them they said that was a minor inconvenience even though we paid 42$ and only three witch where the tripple chocolate chunk where fresh the others where hard and the cookie with the filling was mush not trying to be a karen bit this was disappointing 🖤
Atmosphere: 3
Food: 1
Service: 2
Shenan Gilleland
Their cookies came highly recommended and did not disappoint. The customer service person that helped us was super friendly when she found out it was our first time we got to sample some of her favorites. It was later in the evening and had recently snowed. Not very crowded. Buildings were lit up for the holidays. The cookies were a perfect ending to a great day.
Dietary restrictions: Had a gluten-free chocolate chip that you couldn't tell was gluten free.
This has always been a reliable location with nice employees. The only downside is that the parking really sucks around the building, so you have to be dedicated to buy cookies otherwise your patience will run out.
Staff so slow and untrained, the cashier only knows to say “I’m sorry” but getting the orders ready
First time visiting and Sonny was very helpful and patient while we tried to pick between all the fun flavors. Yum!! 10/10
the best it’s so good and the lady was so sweet
I walked in 2 people were in the front. No one even acknowledged that I was there. So I took that as a sign that I didn't need cookies.
You would think that in an area like this, they would be accustomed to large crowds leaving nearby venues however, they were not. We got there 10 minutes after our concert let out, waited in like for 20 minutes, and they only had 3 cookie options left. This poor girl was working by herself, baking cookies, ringing people up, making orders, and dealing with angry, tired customers lined up around the building. She was kind, patient, and worked so hard!!! This place should have staffed at least 3 people and prepped accordingly for the nearby event.
Out of all the three different kinds of cookies was wildly unprepared for the crowd after the concert, probably lost easy $1000+ line out the door but didnt have anything really to offer
Delicious ice cream and fresh, warm cookies and brownies!!!
Awesome friendly service/cashier. The brownies, ice cream and cookies are top notch super good and served fresh.
Minor reaction due to staff using same scoop for peanut butter ice cream as nut free options.
Restaurantji Recommends
Options may be limited but it’s worth it to make it down here just for the birthday cake cookie! 🤤
The best place to get cookies! Always warm and yummy
Insomnia has a large menu overall with a few vegan cookies available. The vegan birthday cake is delicious, but they also have chocolate chunk and double chocolate chunk options. If you’re craving a cookie, this will definitely scratch that itch!
So they forgot to give as a cookie and when we told them they said that was a minor inconvenience even though we paid 42$ and only three witch where the tripple chocolate chunk where fresh the others where hard and the cookie with the filling was mush not trying to be a karen bit this was disappointing 🖤
Atmosphere: 3
Food: 1
Service: 2
Their cookies came highly recommended and did not disappoint. The customer service person that helped us was super friendly when she found out it was our first time we got to sample some of her favorites. It was later in the evening and had recently snowed. Not very crowded. Buildings were lit up for the holidays. The cookies were a perfect ending to a great day.
Dietary restrictions: Had a gluten-free chocolate chip that you couldn't tell was gluten free.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chip Cookie, Cookies, Brownie
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