Pizza Hut
8560 N Green Hills Rd Ste 114, Kansas City
(816) 897-6280
Recent Reviews
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Don't bother trying to call this location. They'll just put you on hold in the hopes that you will hang up.
Most of these comments on these reviews are snobs that just want anything and everything for free! This Pizza Hut is great! Yeah, understaffed but with what they have they are rocking it! Ignore the no good people who think they are entitled to anything and everything! This location is my favorite and kills it!
0 stars worst Pizza Hut in town… got my order wrong and blamed me and didn’t even try to accommodate me for it… I will never order from Pizza Hut again
Worst Pizza Hut Pizza I've ever had in my life
I ordered a supreme pan pizza for delivery on Jan 6. The pizza I eventually got was wrong and cold. Instead of them delivering the pizza, they had doordash deliver it. The driver got lost called me several times saying he can't find my place. I called the store to complain and spoke with the lead. I was told I can expect a refund and it should show up in 3 or 4 days. I never received the refund. Can't trust them to make the correct order, or deliver it to you.
Ready fast and tasted great!
Over hour late with my order, the kicker is the store is only 1/2 mile at best away from my house. I was able to watch the driver location on the app, and it looked like they were running errands. When the food finally arrived it was ICE cold,I called the store and advised them what had happened, I was told they would put money back on my card, I says that's great,come back k and pick know up this trap they called food I was advised they would, after they called me back.....Well....I never heard Anyback......I will get my money back, please come pick up your ice cold pizza and give me money back, pizza still hasn't been touched
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Triple Chocolate Brownie, Pepperoni Lover's Pizza
This store send me wrong pizza and I called them. Finally I spoke to someone. I told him what happened, he put me on hold forever. I hung up and called again, people at call center they pick up each time I called. they told me to keep calling. Every time I called store people disconnect my call. I waited almost hour and half till I went to the store with the wrong pizza order. Showed them wrong pizza order, the guy there first acted funny then I told him to look at my order and see what I ordered. he looked and said that one pizza order is wrong.other one is ok, I told him this is not the pizza I ordered and this isn't the pizza he was claiming to be. Well I was very disappointed already so asked him to do whatever he can do. so he replaced one of the pizza. NO SORRY NO APOLOGY FOR ANY INCONVENIECE, I PAID DELIVERY CHARGES PLUS TIPs AND STILL HAVE TO GO TO THE STORE TO COMPLETE MY ORDER. This is how the customer service should be?????? ALSO TRIED TO LEAVE FEEDBACK WITH FULL INFORMATION AND COULDNT SUBMIT FOR UNKNOWN REASON
I WOULD NEVER ORDER OR GO BACK TO THE SAME PLACE AGAIN
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Cheese Pizza, Cheese Sticks, Chicken Alfredo Pasta with Cheese Sticks
The ppl. Here are very friendly and fast. Pizzas are cooked great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Meat Lover's Pizza
I specifically asked the manager if they can seal my order and he said they have stickers to do so. The stickers were on but not SEALED. Defeats the whole purpose. They forgot the marinara, and I had to re cut the pizza myself, it was ripping apart. I know standards have dropped, but these are the simplest things. You have to do better.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
They never have traditional wings
Atmosphere: 1
Food: 1
Service: 2
The ppl. Here are very friendly and fast. Pizzas are cooked great.
Pizza Hut has really gone down hill. No matter the location. It's so greasy and tasteless anymore. NTM the price is outrageous
Atmosphere: 3
Food: 3
Service: 2
Tavern style pizza was cold when I finally got it after waiting for 25 minutes in lobby. Dude in tinted sunglasses is slightly abrasive lol.
Atmosphere: 1
Food: 1
Service: 2
First time I ordered bread sticks and they were out. On August 28 I'm here at 9:32pm and it's closed. How can you make any money if there closing over 3 hours ahead of time. Rude employees. Can't understand if three people are behind the counter no one helped me they just said hold on . Had to wait for someone out of the back. I can't tell how the food was because there either out or closed.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Oven-Baked Cheesy Alfredo Pasta, Oven-Baked Chicken Alfredo Pasta, Breadsticks, Cheese Sticks, Chicken Alfredo Pasta with Cheese Sticks
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