You would think saying ‘single burger, no cheese’ three time would get the idea across. Yet here i am with a double burger with nasty cheese. Get your stuff together.
Atmosphere: 1
Food: 1
Service: 1
JULIA BANKS
I feel as if I had been scammed of a few dollars as I was randomly charged in the drive thru $3.21 and then the correct charge of $20.54 and the lady looked and seemed extremely sketchy about me asking for my receipt and lied to my face when she came back to tell me she had fixed the situation but I had just seen her go get payment from the car behind me. I am extremely sketched out and will be making a call to the corporate office or whoever to have this woman looked at if the charge is not back on my card within the 24 hours she quoted me, as I am certain she is taking the money for herself or something sketchy is going on. Never have had this happen to me ever.
Motie Williams
The cashier was extremely rude cut me off mid order and acted like I was done ordering and when I went up to the window to order both the girls were very rude and had horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
benjamin hollingsworth
Ordered food and my strawberry milkshake was not even strawberry my marina sauce was not in the bag and the younge blonde girl bad mouthed me when I complained about the shake after she walked away worst service ever my advice hire staff that listens and cares of just close your doors never go here there crap
Atmosphere: 1
Food: 2
Service: 1
Derrick Pham
Service was terrible. They were short with me when ordering, assumed I wanted the drink I was simply asking a question about. Pretty sure they messed with out drinks and food by the way they all were acting looking at our car and laughing. Better training needs to happen
Atmosphere: 1
Food: 1
Service: 1
Tatum Peoples
Gave me nothing but tomatoes on my shit. Gave me a double smasher, No sauce, no pickle, no onion, 4 slices of tomato. Chicken sandwich, no sauce, no pickle, no lettuce, the rest of the tomato.
Food: 3
Service: 4
Recommended dishes: Sandwich, Cheeseburger
robert eacret
Placed an online order arrived at the stall at 9:14pm by 9:41 I decided to go thru the drive thru because I still hadn’t received my food and was not getting an answer on the intercom. With no one in the drive thru it still took until 9:54 to get my food and they forgot one of my wraps I ordered a large fry and got it less then half full. So all in all I was at sonic waiting for my ONLINE ORDER for 40 mins and was missing food after driving home
Atmosphere: 1
Food: 2
Service: 1
Jessie Edwards Graham
Despite being pretty busy, this Sonic is usually quick with our order and the food is always great! It's one of our family's favorite stops to celebrate after kids' football or soccer games.
Kristin Hinson
Just had the worst experience at this drive thru location. I ordered two large cokes. I waited in the line over 10 minutes. I watched the girl walk past me with 2 drinks to the car behind me and when I asked her why they got theirs first she said “it was an online order” (why do online orders get their drinks before people who ordered at the drive thru in front of them?!) and said “ok so you’ll go get mine next?” and she was very snotty and said “um no”. Then when I finally got to the window they tried to hand me 4 drinks. Then took them another 2 minutes to get me the 2 drinks I ordered. I will not come to this Sonic again even though it’s right down the street. So glad Swig opened next door!!
Abbey Lane
I never make reviews. I tend to just Brush off a bad experience, but this is actually just ridiculous. My boyfriend and I stopped At this location to get some breakfast the other day. We both ordered breakfast burritos, mine just being the regular sausage and him being the ultimate meat and cheese. Referring to the photos, I don’t even know how anybody working and getting paid to do that work would think that giving a paying customer a meal that looks like this could think this is even remotely okay. As you can see, the ingredients aren’t even mixed together the sausage is a half patty just thrown in there, The ultimate meat and cheese was missing ingredients and three cold tater tots. The cheese itself was literally frozen. As well as the burrito is not even being correctly wrapped, when we took them out of the bag egg went flying through the truck. I normally have a pretty good experience at Sonic, but I’ve noticed that’s when the teenagers arent in school and they are the ones working. It’s the adults working weekdays who should be making a good impression and leading by example by having good work ethic who are the ones that are slacking and providing extremely poor service. Everything is so expensive nowadays. So when you make the choice to give your money to a restaurant and drive away thinking I could’ve just made this at home and not spent $20 and it would be better is actually a pretty terrible experience. I work In a service industry, and I can guarantee you, I would not be employed if I provided service like this.
Super rude young lady taking orders. It's like I was interrupting something. You would think with all these bad reviews, something would be done.
Craig Williams
Sonic is always good!!!!
Atmosphere: 5
Food: 5
Service: 5
Wendell Mattic
I just left I ordered 10 drinks for staff this morning and was treated like trash because of the order I apologize to the lady in drive thru she said yeah what ever and brushed me off.I lost my sister two days ago just to get up is a struggle and I have to be treated like that over drinks is enough to make me ….
Atmosphere: 1
Food: 5
Service: 1
William Herndon
Ordered at the drive-up stall and the order taker had an attitude since we didn't pre-order on the app. Our order came out 80% wrong. Not sure what they're issues are tonight but not a good visit.
Atmosphere: 3
Food: 2
Service: 2
Tanja K
I like this location. They have good service, and have never messed up our order.
You would think saying ‘single burger, no cheese’ three time would get the idea across. Yet here i am with a double burger with nasty cheese. Get your stuff together.
Atmosphere: 1
Food: 1
Service: 1
I feel as if I had been scammed of a few dollars as I was randomly charged in the drive thru $3.21 and then the correct charge of $20.54 and the lady looked and seemed extremely sketchy about me asking for my receipt and lied to my face when she came back to tell me she had fixed the situation but I had just seen her go get payment from the car behind me. I am extremely sketched out and will be making a call to the corporate office or whoever to have this woman looked at if the charge is not back on my card within the 24 hours she quoted me, as I am certain she is taking the money for herself or something sketchy is going on. Never have had this happen to me ever.
The cashier was extremely rude cut me off mid order and acted like I was done ordering and when I went up to the window to order both the girls were very rude and had horrible customer service.
Atmosphere: 1
Food: 1
Service: 1
Ordered food and my strawberry milkshake was not even strawberry my marina sauce was not in the bag and the younge blonde girl bad mouthed me when I complained about the shake after she walked away worst service ever my advice hire staff that listens and cares of just close your doors never go here there crap
Atmosphere: 1
Food: 2
Service: 1
Service was terrible. They were short with me when ordering, assumed I wanted the drink I was simply asking a question about. Pretty sure they messed with out drinks and food by the way they all were acting looking at our car and laughing. Better training needs to happen
Atmosphere: 1
Food: 1
Service: 1
Gave me nothing but tomatoes on my shit. Gave me a double smasher, No sauce, no pickle, no onion, 4 slices of tomato. Chicken sandwich, no sauce, no pickle, no lettuce, the rest of the tomato.
Food: 3
Service: 4
Recommended dishes: Sandwich, Cheeseburger
Placed an online order arrived at the stall at 9:14pm by 9:41 I decided to go thru the drive thru because I still hadn’t received my food and was not getting an answer on the intercom. With no one in the drive thru it still took until 9:54 to get my food and they forgot one of my wraps I ordered a large fry and got it less then half full. So all in all I was at sonic waiting for my ONLINE ORDER for 40 mins and was missing food after driving home
Atmosphere: 1
Food: 2
Service: 1
Despite being pretty busy, this Sonic is usually quick with our order and the food is always great! It's one of our family's favorite stops to celebrate after kids' football or soccer games.
Just had the worst experience at this drive thru location. I ordered two large cokes. I waited in the line over 10 minutes. I watched the girl walk past me with 2 drinks to the car behind me and when I asked her why they got theirs first she said “it was an online order” (why do online orders get their drinks before people who ordered at the drive thru in front of them?!) and said “ok so you’ll go get mine next?” and she was very snotty and said “um no”. Then when I finally got to the window they tried to hand me 4 drinks. Then took them another 2 minutes to get me the 2 drinks I ordered. I will not come to this Sonic again even though it’s right down the street. So glad Swig opened next door!!
I never make reviews. I tend to just Brush off a bad experience, but this is actually just ridiculous. My boyfriend and I stopped At this location to get some breakfast the other day. We both ordered breakfast burritos, mine just being the regular sausage and him being the ultimate meat and cheese. Referring to the photos, I don’t even know how anybody working and getting paid to do that work would think that giving a paying customer a meal that looks like this could think this is even remotely okay. As you can see, the ingredients aren’t even mixed together the sausage is a half patty just thrown in there, The ultimate meat and cheese was missing ingredients and three cold tater tots. The cheese itself was literally frozen. As well as the burrito is not even being correctly wrapped, when we took them out of the bag egg went flying through the truck. I normally have a pretty good experience at Sonic, but I’ve noticed that’s when the teenagers arent in school and they are the ones working. It’s the adults working weekdays who should be making a good impression and leading by example by having good work ethic who are the ones that are slacking and providing extremely poor service. Everything is so expensive nowadays. So when you make the choice to give your money to a restaurant and drive away thinking I could’ve just made this at home and not spent $20 and it would be better is actually a pretty terrible experience. I work In a service industry, and I can guarantee you, I would not be employed if I provided service like this.
Restaurantji Recommends
Super rude young lady taking orders. It's like I was interrupting something. You would think with all these bad reviews, something would be done.
Sonic is always good!!!!
Atmosphere: 5
Food: 5
Service: 5
I just left I ordered 10 drinks for staff this morning and was treated like trash because of the order I apologize to the lady in drive thru she said yeah what ever and brushed me off.I lost my sister two days ago just to get up is a struggle and I have to be treated like that over drinks is enough to make me ….
Atmosphere: 1
Food: 5
Service: 1
Ordered at the drive-up stall and the order taker had an attitude since we didn't pre-order on the app. Our order came out 80% wrong. Not sure what they're issues are tonight but not a good visit.
Atmosphere: 3
Food: 2
Service: 2
I like this location. They have good service, and have never messed up our order.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Breakfast Burrito, Onion Rings, Garlic Butter Bacon Burger, Tots, Fries
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