STARBUCKS
9013 State Line Rd, Kansas City
(816) 363-1500
Recent Reviews
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Slow and not demure. Location tends to take longerr than others and employees seem not happy.
Atmosphere: 5
Food: 3
Service: 1
Do not order from the Starbucks they added bananas to a ribbon caramel frappe and not asking for the right recipe and my husband's allergic to bananas and almond milk sugar cookie frappe that look like a Coca-Cola from 7-Eleven very poor customer service they destroyed his drink for his birthday thank you Starbucks for not well training your employees Very disappointing.🤢🤮
Atmosphere: 1
Service: 1
I ordered through the drive through and a lovely barista named Louis gave a very helpful recommendation. They recommended the cranberry refresher with no water-sub passion tea and add a few pumps of ginger bread syrup. The drink was amazing and Louis was the most helpful and kind barista I've ever encountered(which means a lot since I used to work at Starbucks for two years).
Atmosphere: 5
Food: 5
Service: 5
Rude towards people of color act like they seen a monster or zombie when you walk in the door. Workers will completely ignore you if you have a DoorDash you basically have to look through the stuff yourself on the counter.
Atmosphere: 1
Food: 1
Service: 1
Came in here the other day, everything was fine until I came up the register and Kolette took my order. Very rude! Awful customer service, she should be fired.
Atmosphere: 1
Food: 1
Service: 1
Terrible customer service from Colette. Colette was very obviously pissed off and taking it out on customers.
No greeting, rushing us through our order, very short rude answers, waving hand in a hurry up motion while my husband, who has a speech impediment, was trying to order.
Incredibly rude. Management needs to have a discussion with Colette on basic customer service and inclusion.
Service: 1
Incredibly rude barista at the check out counter. Name was Colette.
I had the honey mint Citrus tea, and I loved it. Their food is mediocre and not the healthiest, but their drinks are delicious, and they do have a great selection
Atmosphere: 4
Food: 4
Service: 5
We all know large Mike doesn’t do this Starbucks a lot. But I did have a gift card for this facility and it needed to go away so I decided to use it this morning. I sent cash money inside because there was like seven or eight cars in the drive-through. She returned 23 minutes later, and she did not have a smile on her face. She said because of all the online ordering in the drive-through she waited over 10 minutes which I think is an exaggeration honestly , before she was helped. Anyway, they did not have ketchup, which I find kind of odd because they have breakfast sandwiches, which we got two of them. They did not put any sugar requested in my cup of coffee. With the long wait no catch up and forgetting my sugar. This is definitely a one star review.it should be noted. I am giving away the remainder of the gift card to my ex-wife who goes there every day.
Atmosphere: 1
Food: 1
Service: 1
For the past two days my drink has been horrible. The coffee taste burnt. My order is not being followed as order! Either they are not using whole milk or not giving the requested pumps of white chocolate. I have tried to call today with no answer or a way to leave a message! I feel like at almost $8 a coffee it should be as close to perfect as possible.
Atmosphere: 4
Food: 1
Service: 3
Restaurantji Recommends
Naomi shift lead was beyond
Atmosphere: 5
Food: 5
Service: 5
Breakfast sandwich was meh
Atmosphere: 4
Food: 2
Service: 4
i don’t like starbucks coffee. i much prefer local roasters.
Atmosphere: 5
Food: 1
Service: 5
Consistently good coffee ?
Service: 5
You guys are awesome ? thanks for making my day
Atmosphere: 5
Food: 5
Service: 5
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