Ordered online they messed my order up, then said they couldn't fix it because it's an online order. Then gives me a 1800 number to get a refund and the number said they don't do that and give me an email. Don't know if I'll get my refund because I'm getting the run around don't go to the Subway on 87th and Blue Ridge ever! This is the second time I've dealt with this and took me 3 weeks to get a refund!
Brooklyn Lammers
This location apparently doesn’t take coupons you get in the mail anymore. I’ve been to this location at least 2 times in the last couple months and I get the same thing (rotisserie style chicken foot-long) and I’ve used my coupons both times. I went yesterday, ordered the same thing I normally do, and when I pulled out the coupon, the associate told me they don’t accept coupons. I explained that I’ve used them before but he just said maybe you were at a different location (I wasn’t) and then said maybe you ordered a different sandwich (I didn’t). I asked if he was sure and he responded with “I’ve been here for 5 years. We don’t accept coupons.”
Atmosphere: 1
Food: 2
Service: 1
Mercedes Orielle
looks clean,staff is friendly,food was good. My fav subway.
Atmosphere: 5
Food: 5
Service: 5
Chanon O
Worst service in Kansas City!!!
Salah khalaifeh
Bad treatment from some branches. Employees and their individual behavior should be monitored.
vickie gunter
The best Subway I’ve been into since I moved to Missouri! Thank you.
James Davis
Foods always good and owner is very friendly
Harikrishna Vallapu
Order not packed well!
Joel Ramirez
Had an error with the app, said card couldn't be processed but was still charged but didn't receive an order confirmation. Tried calling but they hung up everytime!
I went to Subway and ordered three subs from their Subway Series menu. When I picked them up, they had less meat than the cheaper menu options. I tried contacting customer service but didn't get a response. I also reached out to corporate and got no reply. Some of the negative reviews here are accurate. See the pictures of my sandwiches for proof. I recommend going to a different store or avoiding Subway altogether.
Atmosphere: 1
Food: 1
Service: 1
Promise Anderson
There machine was down
dee Huss
Worse subway ever
Wendy Miya
Allowed someone to steal my sandwich and did not believe that I was the actual customer and was very rude. I showed them my app and everything. Now I literally paid for someone else to eat my dinner. It was the lack of empathy for me. What if that was my last $13?
Christina Jones
One of my favorite
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, Steak Cali Fresh 6 Inch Regular Sub, Subway Club
Ordered online they messed my order up, then said they couldn't fix it because it's an online order. Then gives me a 1800 number to get a refund and the number said they don't do that and give me an email. Don't know if I'll get my refund because I'm getting the run around don't go to the Subway on 87th and Blue Ridge ever! This is the second time I've dealt with this and took me 3 weeks to get a refund!
This location apparently doesn’t take coupons you get in the mail anymore. I’ve been to this location at least 2 times in the last couple months and I get the same thing (rotisserie style chicken foot-long) and I’ve used my coupons both times. I went yesterday, ordered the same thing I normally do, and when I pulled out the coupon, the associate told me they don’t accept coupons. I explained that I’ve used them before but he just said maybe you were at a different location (I wasn’t) and then said maybe you ordered a different sandwich (I didn’t). I asked if he was sure and he responded with “I’ve been here for 5 years. We don’t accept coupons.”
Atmosphere: 1
Food: 2
Service: 1
looks clean,staff is friendly,food was good. My fav subway.
Atmosphere: 5
Food: 5
Service: 5
Worst service in Kansas City!!!
Bad treatment from some branches. Employees and their individual behavior should be monitored.
The best Subway I’ve been into since I moved to Missouri! Thank you.
Foods always good and owner is very friendly
Order not packed well!
Had an error with the app, said card couldn't be processed but was still charged but didn't receive an order confirmation. Tried calling but they hung up everytime!
There machine was down
Restaurantji Recommends
I went to Subway and ordered three subs from their Subway Series menu. When I picked them up, they had less meat than the cheaper menu options. I tried contacting customer service but didn't get a response. I also reached out to corporate and got no reply. Some of the negative reviews here are accurate. See the pictures of my sandwiches for proof. I recommend going to a different store or avoiding Subway altogether.
Atmosphere: 1
Food: 1
Service: 1
There machine was down
Worse subway ever
Allowed someone to steal my sandwich and did not believe that I was the actual customer and was very rude. I showed them my app and everything. Now I literally paid for someone else to eat my dinner. It was the lack of empathy for me. What if that was my last $13?
One of my favorite
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cookies, Steak Cali Fresh 6 Inch Regular Sub, Subway Club
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