The lady that was at the counter was very nice and made up the Subs quickly but tidy. Restaurant was clean and had that subway smell we all know. Well ran spot for sure 👍🏼
Atmosphere: 4
Food: 5
Service: 5
Jacob Fontana
Walked into the store and instead of being greeted with the normal welcome I was immediately rushed into ordering by the employees. After being yelled at to hurry and order I laughed thinking this was a joke. To my surprise there was no joke. Needless to say I left just as fast as I came in. Have never experienced such terrible customer service before.
Atmosphere: 1
Food: 5
Service: 1
Ali D
The bread was old and the lady there refused to take coupons that they don't accept coupons for a few years but they have no signs to let you know that
Atmosphere: 3
Food: 3
Service: 3
Brandy Minnick
Restaurant is very clean and inviting, always very friendly and outstanding staff and would recommend this over any other Subway on north oak trfwy!
Atmosphere: 5
Food: 5
Service: 5
Amy Pittman
Ordered a vegetarian delight, had to repeat all my answers ie type of bread, how long, do you want it toasted. After she put lettuce on it she wanted to be done with it.0 I said it’s a veg delight I would like more on it. Finally got the sandwich made and I had Forgot to order a pepperoni dipper for my friend. The subway artist points to the other end of the line and says next time order down there. I said if it’s too much of an inconvenience then don’t worry about. I left with out it. I was the only customer in the store. I asked for the owner information and they asked are you going to complain. I said yes I was and they would not give it to me
Service: 1
Chris Beck
No signage anywhere and they didn't tell me until I was ringing up that they don't do coupons. Paid more than double the amount of the coupon. I should have just walked out without food. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Allie Stella
Very nice ladies whenever I come in. I haven't had a bad experience here
Atmosphere: 5
Food: 5
Service: 5
Dalton Charles
Heads up they do not accept paper coupons sent in the mail.
Christina Milburn
Never coming back again! 2 older ladies working in there both were rude no customer service just rude. Asked for a steak and pepperoni on flat bread toasted the First Lady takes the plastic steak container puts it in the toaster oven with pepperoni on it after asking for me to repeat my request 3 times like she couldn’t hear me. I was confused as she was toasting it without my flat bread. I am not even sure if those containers are supposed to be in the oven I finally say something and she gets an attitude. Slaps the meat on my sandwich and slams the oven door. Then proceeds to help the customer behind me leaving my sandwich sitting there getting cold. Finally am the other lady comes to dress up my sandwich I request a little siracha and dumps a shit ton on I was so upset then when ringing me up I give her a coupon and she rudely tells me “ WE DONT ACCEPT COUPONS!” I tell her I wish I would have known.. before placing an order you should put that on the door. What if someone one only had x amount of $….? so I pay full price 🙄 my sandwich was way over sauced! Won’t be back again that’s for sure!
Jonathan Soper
They seemed very nice. But when it came time to put salsa on my sandwich. I asked for chipotle. And she put sweet onion on it. And then said well the meat already has a bit on it so a bit more wouldn’t matter. And then put chipotle on it. It way overpowered the sandwich. Not to mention the extra sodium and calories I did not want!! Then, I went to go get my soda. And no ice was coming out. The lady said it has ice. It’s just not coming out. Pretty snappy when she said it. And then offered no solution. Who the hell does that?!
Update to previous post 3 months later, employees stated that manager Eric is still making them change dates on meats, pushing them past the expiration dates two or three times. Eat at your own risk, but I will not be eating there anymore.
mary duran
After listening to the advertisements on TV I was Inform that the specials that I see on TV. Do not pertain to any Subway. North of the River in Kansas City Missouri, so that is quite disappointing. Plus the service and atmosphere was less than desirable.
Atmosphere: 2
Food: 1
Service: 2
Carroll Iorg
Great service and good food!
Atmosphere: 5
Food: 5
Service: 5
Alex
Smashed avocado has started tasting awful. But the employees are really sweet and understanding. Remade my sandwich when the avocado didn't taste good. Haven't seen stoner guy in a while
Atmosphere: 4
Food: 4
Service: 5
Riley Jorn
I ordered online and had extra of everything and asked for italian herbs and cheese when i got my sandwich she put the minimum of everything and gave me white bread, never eating here again.
The lady that was at the counter was very nice and made up the Subs quickly but tidy. Restaurant was clean and had that subway smell we all know. Well ran spot for sure 👍🏼
Atmosphere: 4
Food: 5
Service: 5
Walked into the store and instead of being greeted with the normal welcome I was immediately rushed into ordering by the employees. After being yelled at to hurry and order I laughed thinking this was a joke. To my surprise there was no joke. Needless to say I left just as fast as I came in. Have never experienced such terrible customer service before.
Atmosphere: 1
Food: 5
Service: 1
The bread was old and the lady there refused to take coupons that they don't accept coupons for a few years but they have no signs to let you know that
Atmosphere: 3
Food: 3
Service: 3
Restaurant is very clean and inviting, always very friendly and outstanding staff and would recommend this over any other Subway on north oak trfwy!
Atmosphere: 5
Food: 5
Service: 5
Ordered a vegetarian delight, had to repeat all my answers ie type of bread, how long, do you want it toasted. After she put lettuce on it she wanted to be done with it.0 I said it’s a veg delight I would like more on it. Finally got the sandwich made and I had Forgot to order a pepperoni dipper for my friend. The subway artist points to the other end of the line and says next time order down there. I said if it’s too much of an inconvenience then don’t worry about. I left with out it. I was the only customer in the store. I asked for the owner information and they asked are you going to complain. I said yes I was and they would not give it to me
Service: 1
No signage anywhere and they didn't tell me until I was ringing up that they don't do coupons. Paid more than double the amount of the coupon. I should have just walked out without food. Never coming back.
Atmosphere: 1
Food: 1
Service: 1
Very nice ladies whenever I come in. I haven't had a bad experience here
Atmosphere: 5
Food: 5
Service: 5
Heads up they do not accept paper coupons sent in the mail.
Never coming back again!
2 older ladies working in there both were rude no customer service just rude.
Asked for a steak and pepperoni on flat bread toasted the First Lady takes the plastic steak container puts it in the toaster oven with pepperoni on it after asking for me to repeat my request 3 times like she couldn’t hear me. I was confused as she was toasting it without my flat bread. I am not even sure if those containers are supposed to be in the oven I finally say something and she gets an attitude. Slaps the meat on my sandwich and slams the oven door. Then proceeds to help the customer behind me leaving my sandwich sitting there getting cold. Finally am the other lady comes to dress up my sandwich I request a little siracha and dumps a shit ton on I was so upset then when ringing me up I give her a coupon and she rudely tells me “ WE DONT ACCEPT COUPONS!” I tell her I wish I would have known.. before placing an order you should put that on the door. What if someone one only had x amount of $….? so I pay full price 🙄 my sandwich was way over sauced! Won’t be back again that’s for sure!
They seemed very nice. But when it came time to put salsa on my sandwich. I asked for chipotle. And she put sweet onion on it. And then said well the meat already has a bit on it so a bit more wouldn’t matter. And then put chipotle on it. It way overpowered the sandwich. Not to mention the extra sodium and calories I did not want!! Then, I went to go get my soda. And no ice was coming out. The lady said it has ice. It’s just not coming out. Pretty snappy when she said it. And then offered no solution. Who the hell does that?!
Restaurantji Recommends
Update to previous post
3 months later, employees stated that manager Eric is still making them change dates on meats, pushing them past the expiration dates two or three times.
Eat at your own risk, but I will not be eating there anymore.
After listening to the advertisements on TV I was Inform that the specials that I see on TV. Do not pertain to any Subway. North of the River in Kansas City Missouri, so that is quite disappointing. Plus the service and atmosphere was less than desirable.
Atmosphere: 2
Food: 1
Service: 2
Great service and good food!
Atmosphere: 5
Food: 5
Service: 5
Smashed avocado has started tasting awful. But the employees are really sweet and understanding. Remade my sandwich when the avocado didn't taste good. Haven't seen stoner guy in a while
Atmosphere: 4
Food: 4
Service: 5
I ordered online and had extra of everything and asked for italian herbs and cheese when i got my sandwich she put the minimum of everything and gave me white bread, never eating here again.
Atmosphere: 1
Food: 1
Service: 1
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