Ordered through the subway app, a door dasher texted me that someone had already picked up my order. I called the restaurant where a monotone boy that sounded like he wanted to die told me I couldn’t be helped at the store and I would have to contact door dash. I asked if his manager was there and if not what day I might find her available. And he put me on hold and then came back and said “I don’t think there’s anything she could help with anyway” I’m okay with things going awry in delivery but step up the customer service this was a terrible experience.
Sista Cisneros
horrible service. waited 10 minutes while this girl was making someone else’s order. while the other one avoids the customers completely. then she made my sandwich wrong only found that out when i got home. put ham instead of salami. and to top it all off she let a customer go in front of me, while helping her out she burnt my sandwich. spent $8. never will be returning.
RG W
I waited 25 minutes and still didn’t get an order with only 1 person ahead of me and 2 people behind the counter this is ridiculous but i guess that’s why subway has fallen so far
ItsZakajah
Justin & colton were AMAZING! They conversed with me and made my sandwich good
David h
Are the bathrooms locked? I was literally the only customer in the store door was locked before I ordered and after I was done eating. No ice tea, app let me order it though then they just say sorry we never had it. The best of all for last. Ordered a 6” sub. Get 4” of meat 1st and last inch of the sub nothing but some bread and vegetables. Meat only covered half the bread that it was on. I hadn’t been in a subway in a long time and won’t be again
Atmosphere: 1
Food: 2
Service: 4
Tammy Nieto
I have ordered delivery from them multiple times. The last several orders have been wrong or completely missing. There is no way to call and talk to someone because I have tried. The number listed goes straight to a fax machine or something. They have shown me they constantly don't care and do a poor job. Do not order from this subway!!!
Food: 2
Service: 1
David Harris
I was helped by Thomas, who was bright, smiling, and eager to make my sandwich. He asked all of the correct questions in the correct order and his timing was great too! Having worked at subway for 7 years and managed for 2, I wish I had employees like him. After I approached the till, I was promptly helped by Joseph and he perfectly upsold me on a medium drink and I noticed Thomas was taking temperatures of all products on the make-table. Perfect experience. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club
Katie Ngo
Went there 2 hours before the store closed at 9pm. The sign said they were open but the doors were locked. Saw a girl run into the back. Other people were also trying to go in and order. We went to a different location.
Atmosphere: 1
Food: 1
Service: 1
Aub
Bru I literally went there at seven and every dang subway was open and the open sign was glowing, I was so excited. When we got there the doors were locked and this diddly darn girl ran to the back once we pulled up IT WAS LITERALLY OPEN. We tried the other door and the girl came out and did NOTHING she just stared at us, like what the flip dude.
Atmosphere: 2
Food: 4
Service: 1
Kaylee Justice
Came in waited about 25-30 minutes and nobody was out here serving anybody. Come to find out the worker was hanging out in the bathroom with a Libby full of people. She was very snotty and rude when I told her she has customers out here waiting and was rude when I asked if she was the only worker on shift. Won’t be coming back to this location:)
Worst Subway in existence. Literally didn’t have anything for the sandwiches. Didn’t have the bread I asked for. Didn’t have the cheese I asked for. Didn’t have most of the condiments I wanted. Basically you can get a bread sandwich from here. Would not recommend wasting your money here
Atmosphere: 1
Food: 1
Service: 1
Ron McConlogue
The store only had two breads available. The manager admitted that they do not have a full compliment of fresh bread till 11 a.m. .She guaranteed us the bread was still fresh from the day before even at 14 hours old. The bread was dried out, bland, and very hard to chew. The meat & cheese on the BMT were dry. The bell peppers had a sour taste and ruined both sandwiches.
The store opened at 08:00 and the chair were still up on the tables. The only chairs down were where the manager was working on paperwork .
There were no freshly baked cookies. Leftovers from the day before. We asked for three items. They were out of all 3. The manager said “ l have been off the last two days.” That is even more of a reason to come in early to make sure your not walking into a disaster and make appropriate resolutions so the customer doesn’t suffer adversely.
The manager should take the employee in the back when admonishing her. Not in front of the customer.
Atmosphere: 1
Food: 1
Service: 1
Sarah Stanford
Very upset I placed a pick up order online the track says it was made and ready for pick up , I drive all the way to the store and all the lights are off , no one is there and there is a sign on the door that says temporarily closed do to water in store it charged my card took money and I was out of a sandwich for dinner .
Atmosphere: 1
Food: 1
Service: 1
Madelyn Helton
Always reliable service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Grilled Chicken
Xena Root
The gentleman behind the counter was super sweet! He checked for the spicy dill pickle chips, which they didn't have, but he made my sandwich perfectly! It's so rare to find someone who cares about their job. If I lived closer I would visit this location so much more! I didn't catch his name but corporate and management need to give that man a raise
Ordered through the subway app, a door dasher texted me that someone had already picked up my order.
I called the restaurant where a monotone boy that sounded like he wanted to die told me I couldn’t be helped at the store and I would have to contact door dash. I asked if his manager was there and if not what day I might find her available. And he put me on hold and then came back and said “I don’t think there’s anything she could help with anyway”
I’m okay with things going awry in delivery but step up the customer service this was a terrible experience.
horrible service. waited 10 minutes while this girl was making someone else’s order. while the other one avoids the customers completely. then she made my sandwich wrong only found that out when i got home. put ham instead of salami. and to top it all off she let a customer go in front of me, while helping her out she burnt my sandwich. spent $8. never will be returning.
I waited 25 minutes and still didn’t get an order with only 1 person ahead of me and 2 people behind the counter this is ridiculous but i guess that’s why subway has fallen so far
Justin & colton were AMAZING! They conversed with me and made my sandwich good
Are the bathrooms locked? I was literally the only customer in the store door was locked before I ordered and after I was done eating. No ice tea, app let me order it though then they just say sorry we never had it. The best of all for last. Ordered a 6” sub. Get 4” of meat 1st and last inch of the sub nothing but some bread and vegetables. Meat only covered half the bread that it was on. I hadn’t been in a subway in a long time and won’t be again
Atmosphere: 1
Food: 2
Service: 4
I have ordered delivery from them multiple times. The last several orders have been wrong or completely missing. There is no way to call and talk to someone because I have tried. The number listed goes straight to a fax machine or something. They have shown me they constantly don't care and do a poor job. Do not order from this subway!!!
Food: 2
Service: 1
I was helped by Thomas, who was bright, smiling, and eager to make my sandwich. He asked all of the correct questions in the correct order and his timing was great too! Having worked at subway for 7 years and managed for 2, I wish I had employees like him. After I approached the till, I was promptly helped by Joseph and he perfectly upsold me on a medium drink and I noticed Thomas was taking temperatures of all products on the make-table. Perfect experience. 5 stars.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All-American Club
Went there 2 hours before the store closed at 9pm. The sign said they were open but the doors were locked. Saw a girl run into the back. Other people were also trying to go in and order. We went to a different location.
Atmosphere: 1
Food: 1
Service: 1
Bru I literally went there at seven and every dang subway was open and the open sign was glowing, I was so excited. When we got there the doors were locked and this diddly darn girl ran to the back once we pulled up IT WAS LITERALLY OPEN. We tried the other door and the girl came out and did NOTHING she just stared at us, like what the flip dude.
Atmosphere: 2
Food: 4
Service: 1
Came in waited about 25-30 minutes and nobody was out here serving anybody. Come to find out the worker was hanging out in the bathroom with a Libby full of people. She was very snotty and rude when I told her she has customers out here waiting and was rude when I asked if she was the only worker on shift. Won’t be coming back to this location:)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Worst Subway in existence. Literally didn’t have anything for the sandwiches. Didn’t have the bread I asked for. Didn’t have the cheese I asked for. Didn’t have most of the condiments I wanted. Basically you can get a bread sandwich from here. Would not recommend wasting your money here
Atmosphere: 1
Food: 1
Service: 1
The store only had two breads available. The manager admitted that they do not have a full compliment of fresh bread till 11 a.m. .She guaranteed us the bread was still fresh from the day before even at 14 hours old. The bread was dried out, bland, and very hard to chew. The meat & cheese on the BMT were dry. The bell peppers had a sour taste and ruined both sandwiches.
The store opened at 08:00 and the chair were still up on the tables. The only chairs down were where the manager was working on paperwork .
There were no freshly baked cookies. Leftovers from the day before. We asked for three items. They were out of all 3. The manager said “ l have been off the last two days.” That is even more of a reason to come in early to make sure your not walking into a disaster and make appropriate
resolutions so the customer doesn’t suffer adversely.
The manager should take the employee in the back when admonishing her. Not in front of the customer.
Atmosphere: 1
Food: 1
Service: 1
Very upset I placed a pick up order online the track says it was made and ready for pick up , I drive all the way to the store and all the lights are off , no one is there and there is a sign on the door that says temporarily closed do to water in store it charged my card took money and I was out of a sandwich for dinner .
Atmosphere: 1
Food: 1
Service: 1
Always reliable service.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Grilled Chicken
The gentleman behind the counter was super sweet! He checked for the spicy dill pickle chips, which they didn't have, but he made my sandwich perfectly! It's so rare to find someone who cares about their job. If I lived closer I would visit this location so much more! I didn't catch his name but corporate and management need to give that man a raise
Atmosphere: 5
Food: 5
Service: 5
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