Taco Bell

9301 MO-152, Kansas City
(816) 415-9457

Recent Reviews

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euria odell

Absolutely ridiculous. I went there and ordered food. I ordered a steak garlic fries with extra steak. A a cantina chicken burrito steak chalupa supreme and supreme beef taco the supreme beef taco didn't have any tomatoes on it. I literally pulled everything out and took a bite out of each and every one of the items and they were cold as ice. Mind you it is freezing cold outside but I was in a hot car and I live 2 minutes away from there. When I called back a female named Kevin which was the AGM that was at that store said that all her food was up to temps so she couldn't do anything about it. When I asked for a corporate number she said I would have to look online when I asked for the general manager's number or any way to reach him. She said that she couldn't do anything like that because she didn't want to give somebody's information out. Very unprofessional for the fact of the matter is if you look at the time on the receipt it's 8:14 and it's now 8:21. My food is freezing cold. I spent $25 Taco Bell is one of the most expensive places to eat when it comes to fast food and the amount of disrespect and nastiness I got from that AGM. Mind you, I think she was lying about her name. I could be wrong but I've never met a woman named Kevin. I will be moving forward and reaching out to corporate. Obviously this person doesn't care about their job. Doesn't care about professionality and doesn't care about customer service. They weren't trying to do anything to resolve the issue. They literally just came back and dismissed the fact that I was making a complaint with. Oh my temperatures are warm so your food should be warm too. Anyways, if you're around that area and decide to go to Taco Bell, don't because no burrito is worth $7 that is going to be colder than the atmosphere outside. Which is below freezing at the moment.

Atmosphere: 1

Food: 1

Service: 1

Steven Joe

Place is disgusting. Trash all over the place. Was in there for about 20 mins. So all the employees walk right over the piles of garbage like it was a normal thing. Food crumbs on just about all the tables to. Employees complain about the food you order. IE doing their job.

Atmosphere: 1

Food: 2

Service: 2

Josh Lee

Liberty lets DoorDash go to side doors to pu customers food After lobby closes . Fresh and hot ! (Thank you from All the DD delivery drives )
They said Food is ready in my app text message so now Customers food is Cold waiting behind 8 cars at 10 pm .
DoorDash Drivers gets Deactivated ,if food isn’t delivered on time.
Food is Cold that gives us a bad Review Deactivated..

DoorDash drivers avoid this place if you don’t want to be deactivated after 10pm !!!!
Waiting 20 mins now while making this reviews .

Atmosphere: 1

Food: 1

Service: 1

Robert Mansfield

Overall good but the inside smelled like a locker room

Atmosphere: 3

Food: 4

Service: 4

Kara Thomas

The food was as great as it should be but the staffing the night I went all must have been mentally checked out. They couldn't figure out who did or didn't receive their drinks/food with barely any other customers inside the store

Atmosphere: 3

Food: 5

Service: 3

Jesse

Food was ok, it was TB normal. But $33 for two combo meals plus two extra tacos? I got 2 large pizzas that made 6 meals yesterday for $25. I won't be going back. The fact ya'll complain about slow service and now them doubling their prices over the last few years is beyond me. This junk food is not worth it!

Food: 4

Service: 3

Samaj Montez

Lazy rudes employee literally no sauce in my bag

Atmosphere: 1

Food: 5

Service: 1

Liam Jones

Food was great, while service wasn’t as appealing to me. The atmosphere wasn’t as appealing as week but it was still good

Atmosphere: 4

Food: 5

Service: 4

Jason Miller

Ordered my food and was given my cup right away. Doesn't happen to often anymore. Thank you.

Atmosphere: 3

Service: 5

anthony byrd

Ordered steak got ground beef order a crispy chicken soft taco and got a cabbage taco with a couple of chunks of grilled chicken. Literally got my entire order wrong except the nacho fries. Was to far away to drive back so I tried calling multiple times and got no answer.

Food: 1

Service: 1

cone

Probably the best taco bell I've been to, staff is very friendly and everything is very clean even the bathrooms, my only complaint is that I wish the lobby was more comfortable but that's pretty minor.

Atmosphere: 3

Food: 5

Service: 5

Zachary Ulmer

Waited ten minutes for apathetic staff to take my order at 4:30pm on a Wednesday. Five minutes after asking for help still no help. I left.

Atmosphere: 3

Service: 1

ProfessorFoods

Ordered online a few of their new Y2K menu items (yes this will date the review). I went in and heard that my order was at the drive thru window instead of waiting on the shelf. An employee even asked why it was there to begin with. I was handed the order and left. I get back home and went through it and realized that a menu item was left out. I called cause I was not wanting to go back out and get the burrito and just wanted a refund. There was no apology, just oh ok well come on in whenever and get the burrito. I was like nah I would like a refund for it. I was tild that I would have to still go in for said refund. I was not happy and decided that since I have to leave the house no matter what, I'll just get the burrito.

This isn't the first time they messed up an order of mine, but a first for the lack of care that was given. There is another TB location near me and will go to that location from here on out.

Atmosphere: 1

Food: 3

Service: 1

Scott Fleek

By far the worst Taco Bell I’ve ever been to, wait in line to get COLD food that has been out for who knows how long. Would rather eat off the floor than eat here

Matt Infa

Its taco bell but youvknow what you're getting.

Atmosphere: 4

Food: 4

Service: 5

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