Taco Bell Cantina
4101 Broadway Blvd, Kansas City
(816) 648-0992
Recent Reviews
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I was humiliated by the staff member that was fraternizing with women while on the clock. He berated me, made racial remarks, and made me beg him to unlock the restroom as I stood there bawling in front of a full restaurant. It was one of the most degrading experiences of my life. To make matters worse, while I was in the restroom he called security and made false claims about my behavior. Luckily, security and the police did their part by questioning the witnesses who reported the employee was the one behaving erratically and that I had not done anything to provoke him. I will never return.
Atmosphere: 1
Food: 2
Service: 1
My partner came into the store at 11: 19 am and it was someone by the name of Antoinette and she was extremely rude to my partner! Telling my partner that she ins interested in girls right there while my partner was waiting on our food.....And then it was another young lady there with some braids that is always at the drive-thru was catching an attitude towards my partner, and once my partner received our food, Antoinette gave my partner's Mountain Dew Baja Blast slush all melted and the cup was half ass empty, the nacho-bell grande was all beans and chips & sour cream and cold, all the while the cashier is still flirting with my girlfriend.....We will not be returning to that location at all!
Atmosphere: 1
Food: 1
Service: 1
Extremely rude management. As someone who's worked in the restaurant industry for over a decade, it doesn't matter how busy you are, you should be helpful not rude and dismissive.
Service: 1
I used to love this location when it opened, but it seems as though there's already less and less care as the years go on. Almost every time I go, I'm missing at least one item if not multiple. Not to mention the price increase relative to other locations in the metro; a $5 box is $7, a $7 box is $9, and the $9 is $10. The quality of the food is really dependent on what time you go. If you go around lunch, you'll get fresh food with heaping portions but are bound to be down one item. If you go around dark, you usually get everything you paid for in the bag, at the cost of freshness and portion size.
Atmosphere: 4
Food: 5
Service: 2
Drove 600 miles to my first ever Taco Bell cantina to experience the alcohol. Got here and the server told me they can’t serve me alcohol because nobody who is working is over 21. Missouri state law allows you to be 18 to serve alcohol. Plus I saw another customer who was already drinking alcohol when I came in. 600 mile trip completely wasted, plus they got my order wrong.
Atmosphere: 1
Food: 1
Service: 1
Late night cravings always my go to place.
Diablo sauce is lit 🔥
Atmosphere: 5
Food: 5
Service: 5
Taco Bell in every sense of the name but with beer except it's uptight, it's rude, also you have to be a confirmed customer to use their locked restrooms even when you clearly appear like you're about the s*** your pants in there lobby... I'm not really sure this place fits the bill for a fast food, or bar environment. unfortunate all around. the vibe around here just isn't Pleasant.
This Taco Bell is absolutely disgusting. As a former worker, I’m going to reveal the appalling state of this place. First and foremost, the line workers are utterly unhygienic. They never wash their hands, especially after smoking. There are countless roaches crawling under tables, and flies are constantly buzzing around. At night, there are rats scurrying on the patio. The toxic work environment makes it even worse. The managers, including Jesus, believe they’re above the law and constantly belittle the workers, making random petty remarks. If I had the power to give this place a lower rating, I would. I strongly advise against eating or working here. This place should just be shut down and bulldozed over.
Atmosphere: 1
Food: 1
Service: 1
Place was so slow to get any orders out. After waiting like a hour gave up and left.
Atmosphere: 1
Service: 1
Great Taco Bell! I love how they make my Nacho fries fresh
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Workers were friendly and polite. Nice selection of food without it being overpriced.
Atmosphere: 5
Food: 5
Service: 5
Don't order online because you will eat after an hour. Delivery services are waiting a lot here. 😡 You will feel angry
Atmosphere: 1
Food: 5
Service: 1
It's a taco bell. The only difference is that there is alcohol. It was in the afternoon so it was quiet and we had a nice seat. Parking is not great but we did find a spot. However when it's night time I could see this being an issue. The staff was fine, a staff member was a tad rude, but they did come over a little later to apologize; which I was not expecting but greatly appreciated. So in a nut shell... this place makes taco bell tastes better when you've had a few to drink and the staff was very thoughtful/mindful of their guests.
Atmosphere: 4
Food: 3
Service: 4
Love Taco Bell, this location in particular is prone to incorrect orders.
Today I ordered a Veggie Crunchwrap Supreme and got a regular one with meat. Usually don’t mind getting a wrong item, and that happens often here, but I ordered it specifically to avoid meat. Wasn’t a great surprise :(
Atmosphere: 3
Food: 1
Service: 4
First time ordered from Cantina style restaurant. Entire setup was very nice and food came out super quick.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Mexican Pizza, Doritos Locos Tacos Supreme
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