Tavernonna Italian Kitchen

The ambiance of the restaurant was beautiful, and the customer service was excellent—staff were friendly and attentive throughout our visit. We ordered a lemon drop with tequila, an Old Fashioned, and a whiskey sour; unfortunately, none of the drinks were prepared correctly, which was disappointing, especially on a busy Saturday night. For dinner, we ordered the salmon, lobster bisque, and several appetizers as we were celebrating a birthday. While the lobster bisque was decent, the rest of the food did not meet expectations. The salmon was overcooked and served cold, and overall, the quality of the dishes did not reflect the price point. We shared our concerns with our server, Liz, who was very understanding and provided excellent service. One highlight of the evening was the birthday dessert, which we all enjoyed. While the service and atmosphere were standout, the food and drinks left much to be desired. Unfortunately, I wouldn't recommend the restaurant based on this experience.

Took over an hour for our food to arrive from when the order was placed. In fact, half our party had to leave because they had to get to a team meeting and never thought the dinner would take over 2 hours. Worse, the restaurant was not crowded at all. The food was tasty, except one plate was cold... ice cold pasta.

Average food. Server seemed never to have been to a restaurant outside of a fast food place. Very convenient if you're going to the Folly theater. Good wine selection.

Ordered chicken park and chicken was raw not fully cooked and was told was due to new chef

Only Italian restaurant in the world that doesn't have bread. Out of first 2 wine choices. Third choice was skunky. Menus limited and food was terrible.

Menu very limited. No traditional Italian dishes. Took a long time to get meals. Salad brought out with entree. Caesar salad had dressing on side. Dressing was good but never had dressing on side. One of the Caesar salads had a plate full of croutons. Will probably not be going back.

The staff and customer service experience was extremely poor. I did not expect this from a restaurant that has such a nice aesthetic and such high prices. I expected the best, as that was the price range I was paying. I had a reservation but waited 10 minutes to even be seen at the front door. We heard the waitstaff at the bar arguing if anyone was ever going to come serve us. The management here is very clearly poor and I would be surprised if the bottom line hasn't been affected here, as the restaurant has a great location and a very intimate vibe that is supremely conducive to dating.

We were very disappointed. The menu on Open Table does not exist. Of the food we had only the hamburger was good. The chicken was so dry that I choked on it. The carbonara was not carbonara but we didn't know what it was. The service was bad. There was a hostess and a bartender. It took forever to get our check and we were headed to.the Symphony so it was important. They were nice enough when we saw them. On the website, it said that there was two hours free parking with valet. That was not true. (They did not even know it said that so it was $24 to park ). They may have changed it by now. We were looking for a nice meal before the show but we did not get it. I've never written a bad review in my life but the whole experience was terrible and you shouldn't go here if you're not staying in the hotel.

Valentine Dinner, food was not served hot (barely warm), and the lobster was so tough I couldn’t even eat it. $200 with tip. Also, the dining room was so cold I had to wear my coat at the table. Service was mediocre.

I think overall, it is a pretty place that serves as a romantic and cute date though my friends n I came for a birthday dinner. The decor and vibes were nice but if we’re talking about food, you’d be better off somewhere else with equally delicious food but less pricy (spent about $100 on 3 items alone after tip). However, if you still want to proceed w this place, I’d recommend building your own pasta or the KC burger. The fries really came through for that meal. Oh and ofc, we loved our server! Super nice n chill

Atmosphere: 4

Food: 4

Service: 4

Pictures online appeared to be more upscale than restaurant actually was. It was still an enjoyable dining experience

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Spaghetti Pomodoro

I ordered a ham and cheese omlette. It took 25 minutes for it to show up at my table. I watched as two other tables that came after me got their good before I did. 25 minutes. I could have gone in the kitchen and made it myself faster than that. I was literally getting up to walk out when the waitress came around the corner with my breakfast.

When I got there, this place was not busy, so I can't see any real excuse for it taking this long.

If you choose to dine here, be ready to pay for it and be ready to be here for a while. I will not be coming back here again.

Atmosphere: 5

Food: 5

Service: 1

I ate breakfast here one morning as I stayed at Hotel Phillips. It was very convenient to be able to go downstairs at the hotel and eat. The service was good but the pictures of the place online make it look a lot more appealing than it is. It's pretty plain, as is the food. No razzle-dazzle and it was average at best. I don't know if I would do breakfast again, but I might try a different meal to see if it is any better. The hotel and restaurant are in a great location though, in downtown Kansas City.

Atmosphere: 3

Food: 3

Service: 4

So I ate here as I was staying at Hotel Phillips. I had eaten here once before, but wasn't impressed, however I wanted to give it another chance, as it had been a year and a half. The waitress was super sweet (5 stars to her). I ordered to take food up to my room, which was nice. But when I went to order, the waitress informed me that all beef items (steak and ground beef for burgers) were out of stock. This stinks because that's like 4 items of their already limited menu. So I ordered the salmon and got the truffle garlic mashed potatos instead of the broccolini. They also had dill pickle spears with ranch, which is a favorite of mine, so I ordered those too. My order came out rather quick, which was appreciated. Once I got to my room and started eating I realized the fried dill pickle spears, were the rounds and instead of ranch, marinara.... My salmon flavor was ok, but over cooked and dry. The mashed potatoes were great. What I got in quality vs what I paid did not match, it is definitely over priced. I have decided that 2 tries for this restaurant is enough. I will not eat here again the next time I stay. It does not reflect the image and quality that Hotel Phillips provides or portrays. I hope this restaurant fixes their issues and take the many negative reviews to heart.

Atmosphere: 4

Food: 2

Service: 5

When we were seated at our table we waited about 15 minutes before anyone greeted us. We ordered 2 espresso martinis which took about 20 minutes to get and they were terrible. We decided to order wine because that was the safest bet. When my wife ordered the lobster bisque, our server said “just a heads up, it’s really salty”, then when I ordered my pasta and said I wanted piccata she proceeded to warn me that “it’s a really salty dish and it comes with peas” which it comes with capers. When my burrata salad arrived it was drenched in olive oil and balsamic. I took two bites and then seat it aside, it was terrible. My wife did like the soup! Finally our main dishes arrive and my pasta had about a cup of capers in it and the sauce was mediocre. I couldn’t even finish it and pushed that to the side as well. My wife got the tortellini with the Tuscan sauce and she said it was alright. We asked the table behind us how their food was and they said it wasn’t that great and even the speak easy downstairs warned them not to get food from this place. They said it was the only one with reservations available, I see why now. We will not be coming back as everything from the service to the drinks and food were terrible. Worst $100 we ever spent.

Atmosphere: 3

Food: 2

Service: 2