Took the best meal off the menu. Unfortunately, won't be back unless I'm buying cheesecake cake.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheesecake
Beth S
I give this location 5 stars for the service.The location is also gorgeous. It’s probably the most beautiful CF I’ve ever been to.I brought my sister here for her birthday as she had never been to a CF before. Unfortunately, she ordered the filet mignon medium, and it came out well done. It was also kind of fatty and chewy for a filet cut. She only had a couple of bites of it and didn’t want to take the leftovers home as it was too fatty to eat. BUT, our wonderful waitress saw this as she took it back to the kitchen and told the manager. The manager was kind enough to come to our table and apologize. She took it off of the check AND gave us a free piece of cheesecake. So, between the waitress and the manager, they made the experience 5 stars!I had ordered the salmon and it was great. My other sister ordered a burger and it was good and my other sister ordered the chicken fettuccine Alfredo. We were all happy with our meals and full afterwards. We got a slice of the mango key lime pie cheesecake to go and it was amazing! We also got an Oreo cheesecake to go.I highly recommend this location. It’s beautiful and the service is top notch! Hopefully the kitchen will fix whatever issues it has so that the restaurant can continue to succeed. I would definitely come back here on my next visit to Kansas.
Atmosphere: 5
Food: 3
Service: 5
Kathryn Smith
Service was a bit slow, but everything was accurate and delicious.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheesecake
Emma Hess
This cheese factory is great and the staff is very friendly and welcoming. Doug was absolutely amazing and so pleasant to speak with.
Atmosphere: 5
Food: 5
Service: 5
Artie Oates
Awesome ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Jennifer Black
Our server was the most amazing, polite, happy server I've had in YEARS. The vibe was totally chill and we had the best time everDietary restrictions: Gluten free options for pasta
Atmosphere: 5
Food: 5
Service: 5
Christopher Lynn
Rude, anti-customer management
Paul Wall
Chicken Parmesan ? is the best dish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Audrey Kato
Standard chain restaurant- food is consistent and the place is busy. We waited longer than the original estimated wait time. We were a group of 8 but food came fast. Fried Mac and cheese is good and all of the chicken dishes are tasty. Always a solid place with lots of options for everyone.
Birthday Cheesecake was delicious. I got a slice for me and my wife.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Melissa Eker
Great food, huge menu, interesting drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Egg Rolls
Vira V
Came here for my mother's 77th birthday with the family. (No free desert)Overall great experience. Waitress was polite, prompt and accommodating.Food was a bit slow. Flatbread margherita pizza had a good crust and flavor.I had the Bistro Burger. Fun shape/presentation on a rectangle bread, cross cut. The bacon and caramelized onions were perfect on a medium cooked burger. Delicious! Quite pleased with this one!Husband's turkey avocado club was okay by comparison. Mom's fish tacos were rather bland, but she loved the black beans. Sister had Chicken Piccata, which she enjoyed. Nephew liked his Cuban sandwich, and my father had a Kimchee rice and Egg dish that he happily finished.Cheesecake was amazing. Tuxedo was creamy and chocolaty in the best way, while the Tiramasu cheesecake was light and delicious.Overall good experience. I'd like to return to try a few more dishes.Parking: Better to drop those with physical conditions off then find parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tiramisu Cheesecake
Eric Harris
Food wasn't all that great and they charged my card twice my bill was $62.68 included gratuity. I woke up the next morning and they took another $10.73 for bill adjustment for that reason i want be going back
Took the best meal off the menu. Unfortunately, won't be back unless I'm buying cheesecake cake.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Cheesecake
I give this location 5 stars for the service.The location is also gorgeous. It’s probably the most beautiful CF I’ve ever been to.I brought my sister here for her birthday as she had never been to a CF before. Unfortunately, she ordered the filet mignon medium, and it came out well done. It was also kind of fatty and chewy for a filet cut. She only had a couple of bites of it and didn’t want to take the leftovers home as it was too fatty to eat. BUT, our wonderful waitress saw this as she took it back to the kitchen and told the manager. The manager was kind enough to come to our table and apologize. She took it off of the check AND gave us a free piece of cheesecake. So, between the waitress and the manager, they made the experience 5 stars!I had ordered the salmon and it was great. My other sister ordered a burger and it was good and my other sister ordered the chicken fettuccine Alfredo. We were all happy with our meals and full afterwards. We got a slice of the mango key lime pie cheesecake to go and it was amazing! We also got an Oreo cheesecake to go.I highly recommend this location. It’s beautiful and the service is top notch! Hopefully the kitchen will fix whatever issues it has so that the restaurant can continue to succeed. I would definitely come back here on my next visit to Kansas.
Atmosphere: 5
Food: 3
Service: 5
Service was a bit slow, but everything was accurate and delicious.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Cheesecake
This cheese factory is great and the staff is very friendly and welcoming. Doug was absolutely amazing and so pleasant to speak with.
Atmosphere: 5
Food: 5
Service: 5
Awesome ??
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Our server was the most amazing, polite, happy server I've had in YEARS. The vibe was totally chill and we had the best time everDietary restrictions: Gluten free options for pasta
Atmosphere: 5
Food: 5
Service: 5
Rude, anti-customer management
Chicken Parmesan ? is the best dish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Standard chain restaurant- food is consistent and the place is busy. We waited longer than the original estimated wait time. We were a group of 8 but food came fast. Fried Mac and cheese is good and all of the chicken dishes are tasty. Always a solid place with lots of options for everyone.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Cheesecake
Interesting place.
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Birthday Cheesecake was delicious. I got a slice for me and my wife.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheesecake
Great food, huge menu, interesting drinks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Avocado Egg Rolls
Came here for my mother's 77th birthday with the family. (No free desert)Overall great experience. Waitress was polite, prompt and accommodating.Food was a bit slow. Flatbread margherita pizza had a good crust and flavor.I had the Bistro Burger. Fun shape/presentation on a rectangle bread, cross cut. The bacon and caramelized onions were perfect on a medium cooked burger. Delicious! Quite pleased with this one!Husband's turkey avocado club was okay by comparison. Mom's fish tacos were rather bland, but she loved the black beans. Sister had Chicken Piccata, which she enjoyed. Nephew liked his Cuban sandwich, and my father had a Kimchee rice and Egg dish that he happily finished.Cheesecake was amazing. Tuxedo was creamy and chocolaty in the best way, while the Tiramasu cheesecake was light and delicious.Overall good experience. I'd like to return to try a few more dishes.Parking: Better to drop those with physical conditions off then find parking.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Tiramisu Cheesecake
Food wasn't all that great and they charged my card twice my bill was $62.68 included gratuity. I woke up the next morning and they took another $10.73 for bill adjustment for that reason i want be going back
Atmosphere: 4
Food: 2
Service: 5
Always fantastic !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Lemon Meringue Cheesecake, Steak Diane & Herb Crusted Salmon Combo, Chicken Piccata, The Cheesecake Factory Private Reserve California, Mashed Potatoes, Cheesecake, Salad