I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
David Grant
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
Karen Esposito Miller
I ordered delivery and food was missing from my order. when I called to tell them he wanted me to come get it. I already paid delivery fees not my mistake. very bad service for a new area restaurant. Will not return.
Amanda Howard
I don’t write reviews often, so given the fact that I’m bothering to take my time to do this, says something. I’m not sure about other wingstop locations as I’ve only visited the local new store in Chesterton, IN. I was quite excited when we finally got a place that sells wings, let alone “specializes” in them. I have ordered from this location multiple times, hoping that maybe they’re just having a bad day. Nope, apparently the wings are always anorexic and dry. Don’t even bother ordering enough for leftovers, god forbid you warm them up later, they will turn into jerky. Honestly, I don’t see this place staying in business for very long. The service is great, I’ve never had an issue with the amount of time it takes to prepare the order, and the order is always done correctly. The wings just suck, and the fries are nothing to write home about. The most recent order, I decided to try the corn as a side. I didn’t even know that corn on the cob would be that mushy, it was disgusting to say the least. Straight to the trash. If you’re in Chesterton, order your wings anywhere else but here. You will thank me later.
Mont Bren
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
Quin grunig
Food was intense and flavorful. Staff was nice and talkative. Music was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
Julie Engelman
Our family stopped in after a Royals game. There was one lady working and she was a rock star!! Our food was great & she was super friendly!
Atmosphere: 5
Food: 5
Service: 5
Robert Barlow
The lady working tonight(8/26/25) around 9pm, seen her a couple times and always awesome professional and real. make that lady happy
Atmosphere: 5
Food: 5
Service: 5
Joe Mitchell
Great customer service!! At 12:45 last night my wife ordered food and chose the wrong location. The gentleman working gave us some left over fries and a drink to snack on while we drove to the other location she placed the order at.
Atmosphere: 5
Food: 5
Service: 5
Shelley Powers
Frozen fries??? Terrible. The fries were the only reason I went to Wingstop over other wing places. They have lost a customer.
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Jon Hart
The worst place ever!!!! The light skin lady at the register I don’t know her name but she had a attitude and when I ordered my food she told me a 18 min wait coo but when my friend came in (which he’s white) they gave him his food in 5 mins and when I ask why I didn’t get mine she replied I had extra chicken in the back to side. I immediately ask for a refund and she proceeded to have a major attitude. I will never come back here and as a business owner my self I’m super disgusted at the customer service and lack of professionalism. I swear every time I come here it’s something with food or lack of customer service.
Honarai Harris
I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Brenda Dungee Boyd
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
I ordered delivery and food was missing from my order. when I called to tell them he wanted me to come get it. I already paid delivery fees not my mistake. very bad service for a new area restaurant. Will not return.
I don’t write reviews often, so given the fact that I’m bothering to take my time to do this, says something. I’m not sure about other wingstop locations as I’ve only visited the local new store in Chesterton, IN. I was quite excited when we finally got a place that sells wings, let alone “specializes” in them. I have ordered from this location multiple times, hoping that maybe they’re just having a bad day. Nope, apparently the wings are always anorexic and dry. Don’t even bother ordering enough for leftovers, god forbid you warm them up later, they will turn into jerky. Honestly, I don’t see this place staying in business for very long. The service is great, I’ve never had an issue with the amount of time it takes to prepare the order, and the order is always done correctly. The wings just suck, and the fries are nothing to write home about. The most recent order, I decided to try the corn as a side. I didn’t even know that corn on the cob would be that mushy, it was disgusting to say the least. Straight to the trash. If you’re in Chesterton, order your wings anywhere else but here. You will thank me later.
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
Food was intense and flavorful. Staff was nice and talkative. Music was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
Our family stopped in after a Royals game. There was one lady working and she was a rock star!! Our food was great & she was super friendly!
Atmosphere: 5
Food: 5
Service: 5
The lady working tonight(8/26/25) around 9pm, seen her a couple times and always awesome professional and real. make that lady happy
Atmosphere: 5
Food: 5
Service: 5
Great customer service!! At 12:45 last night my wife ordered food and chose the wrong location. The gentleman working gave us some left over fries and a drink to snack on while we drove to the other location she placed the order at.
Atmosphere: 5
Food: 5
Service: 5
Frozen fries??? Terrible. The fries were the only reason I went to Wingstop over other wing places. They have lost a customer.
Restaurantji Recommends
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
The worst place ever!!!! The light skin lady at the register I don’t know her name but she had a attitude and when I ordered my food she told me a 18 min wait coo but when my friend came in (which he’s white) they gave him his food in 5 mins and when I ask why I didn’t get mine she replied I had extra chicken in the back to side. I immediately ask for a refund and she proceeded to have a major attitude. I will never come back here and as a business owner my self I’m super disgusted at the customer service and lack of professionalism. I swear every time I come here it’s something with food or lack of customer service.
I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
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