I don’t write reviews often, so given the fact that I’m bothering to take my time to do this, says something. I’m not sure about other wingstop locations as I’ve only visited the local new store in Chesterton, IN. I was quite excited when we finally got a place that sells wings, let alone “specializes” in them. I have ordered from this location multiple times, hoping that maybe they’re just having a bad day. Nope, apparently the wings are always anorexic and dry. Don’t even bother ordering enough for leftovers, god forbid you warm them up later, they will turn into jerky. Honestly, I don’t see this place staying in business for very long. The service is great, I’ve never had an issue with the amount of time it takes to prepare the order, and the order is always done correctly. The wings just suck, and the fries are nothing to write home about. The most recent order, I decided to try the corn as a side. I didn’t even know that corn on the cob would be that mushy, it was disgusting to say the least. Straight to the trash. If you’re in Chesterton, order your wings anywhere else but here. You will thank me later.
Mont Bren
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
Quin grunig
Food was intense and flavorful. Staff was nice and talkative. Music was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
Julie Engelman
Our family stopped in after a Royals game. There was one lady working and she was a rock star!! Our food was great & she was super friendly!
Atmosphere: 5
Food: 5
Service: 5
Robert Barlow
The lady working tonight(8/26/25) around 9pm, seen her a couple times and always awesome professional and real. make that lady happy
Atmosphere: 5
Food: 5
Service: 5
Joe Mitchell
Great customer service!! At 12:45 last night my wife ordered food and chose the wrong location. The gentleman working gave us some left over fries and a drink to snack on while we drove to the other location she placed the order at.
Atmosphere: 5
Food: 5
Service: 5
Shelley Powers
Frozen fries??? Terrible. The fries were the only reason I went to Wingstop over other wing places. They have lost a customer.
Chris Aschenbrenner
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
Bridgett D Jones
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
Jon Hart
The worst place ever!!!! The light skin lady at the register I don’t know her name but she had a attitude and when I ordered my food she told me a 18 min wait coo but when my friend came in (which he’s white) they gave him his food in 5 mins and when I ask why I didn’t get mine she replied I had extra chicken in the back to side. I immediately ask for a refund and she proceeded to have a major attitude. I will never come back here and as a business owner my self I’m super disgusted at the customer service and lack of professionalism. I swear every time I come here it’s something with food or lack of customer service.
I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Brenda Dungee Boyd
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Brittany A. Knox
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Lavetta Branch
My tenders were cooked too hard my fries that were buffalo fries had no ranch dressing on them and they were very dry. I was really really hungry and I could not eat the food because it tastes that bad the only thing that they really have going for them for me is their ranch dressing
Atmosphere: 5
Food: 1
Service: 5
Amber Hudson
They literally give you old food. The food taste stale. Like it's been sitting out for days. I hope they are up for some type of food inspection soon bc this is unacceptable and quite frankly scary especially dealing with chicken. I would avoid coming to this Wingstop if I were you
I don’t write reviews often, so given the fact that I’m bothering to take my time to do this, says something. I’m not sure about other wingstop locations as I’ve only visited the local new store in Chesterton, IN. I was quite excited when we finally got a place that sells wings, let alone “specializes” in them. I have ordered from this location multiple times, hoping that maybe they’re just having a bad day. Nope, apparently the wings are always anorexic and dry. Don’t even bother ordering enough for leftovers, god forbid you warm them up later, they will turn into jerky. Honestly, I don’t see this place staying in business for very long. The service is great, I’ve never had an issue with the amount of time it takes to prepare the order, and the order is always done correctly. The wings just suck, and the fries are nothing to write home about. The most recent order, I decided to try the corn as a side. I didn’t even know that corn on the cob would be that mushy, it was disgusting to say the least. Straight to the trash. If you’re in Chesterton, order your wings anywhere else but here. You will thank me later.
I went for wings today and the service was amazing! 😋 The service was excellent from the moment I arrived until I left. My wings 🍗 were ready, delicious and just the way I like them! The team did an amazing job with my order; everything was perfect. I will definitely be back for more soon, I highly recommend it! #Wings #GoodService #DeliciousFood
Food was intense and flavorful. Staff was nice and talkative. Music was good and the place was clean.
Atmosphere: 5
Food: 5
Service: 5
Our family stopped in after a Royals game. There was one lady working and she was a rock star!! Our food was great & she was super friendly!
Atmosphere: 5
Food: 5
Service: 5
The lady working tonight(8/26/25) around 9pm, seen her a couple times and always awesome professional and real. make that lady happy
Atmosphere: 5
Food: 5
Service: 5
Great customer service!! At 12:45 last night my wife ordered food and chose the wrong location. The gentleman working gave us some left over fries and a drink to snack on while we drove to the other location she placed the order at.
Atmosphere: 5
Food: 5
Service: 5
Frozen fries??? Terrible. The fries were the only reason I went to Wingstop over other wing places. They have lost a customer.
The wingstop manager in Hewitt TX is absolutely dreadful with how she treats people. She screamed at me and kicked me out of the store when I was there to pick up an order for a customer. I didn't do anything wrong. Shame on you Wingstop for putting such an abusive person in a leadership role. Her conduct reflects on your reputation.
it the one in belleville il for some reason they always be missing food or it dont be cooked,and they have no working phone number.
The worst place ever!!!! The light skin lady at the register I don’t know her name but she had a attitude and when I ordered my food she told me a 18 min wait coo but when my friend came in (which he’s white) they gave him his food in 5 mins and when I ask why I didn’t get mine she replied I had extra chicken in the back to side. I immediately ask for a refund and she proceeded to have a major attitude. I will never come back here and as a business owner my self I’m super disgusted at the customer service and lack of professionalism. I swear every time I come here it’s something with food or lack of customer service.
Restaurantji Recommends
I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
My tenders were cooked too hard my fries that were buffalo fries had no ranch dressing on them and they were very dry. I was really really hungry and I could not eat the food because it tastes that bad the only thing that they really have going for them for me is their ranch dressing
Atmosphere: 5
Food: 1
Service: 5
They literally give you old food. The food taste stale. Like it's been sitting out for days. I hope they are up for some type of food inspection soon bc this is unacceptable and quite frankly scary especially dealing with chicken. I would avoid coming to this Wingstop if I were you
Food: 1
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