I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Brenda Dungee Boyd
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Brittany A. Knox
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
Cindy Gray
They could not give me cold wings and cold fries plus my drink was nasty
Ryan Smith
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
Rebecca Sphar
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
Coleeta Webb
I love this wingstop its alot better than others ive tried in the city the staff is nice and polite and my wings are always cooked to perfection
Atmosphere: 5
Food: 5
Service: 5
J Parker
Bad customer service. Manager was unfriendly and unhelpful. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
One Two
Called multiple times and never answered
Service: 1
Marrissa Oliphant
Food was hot, fresh, & tasty! I had a decent sized order with 3 drinks and two large bags. The girl working helped carry my order to my car, because the struggle was real, which was so appreciated! Thanks again!
I have no complaints. Great customer service , Food was cooked perfectly, and order was correct. Took 20 minutes cause I had it friend hard, but I appreciate that it was fresh. Pretty new location so I’m sure they’re a work in progress, glad I didn’t let the negative reviews deter me…I will definitely return!
Atmosphere: 5
Food: 5
Service: 4
Sonorbold Ganbat
Just bad
Atmosphere: 1
Food: 1
Service: 1
Edmund Schaul
I sat in the restaurant getting attacked by flies waiting for my food while I'm on lunch I have 30 minutes after about 20 I stood up and told them I'll just take my food to go because I have to get back to work
Natalie Weiss
Screws up my orders EVERY time. I always pay extra for all flats, this past order (decided to try one more time) - got all drums. Ordered Louisiana Dry Rub, got BBQ. Always wrong!!!
Meade
Wingstop is too expensive. For 6 wings and fries, it was $18, which included the dipping sauce that cost extra. Some of the wings were on steroids, and others were not. I don't like wings that are not a natural size of a regular chicken! For me, a BIG no!!! I will not go back.
I order food online via the wingstop website, paid with my card went to the store and when I got there they said that they didn’t have my order in there system, I proceeded to show my confirmation and my order an the stated there was nothing they can do, I asked for a refund of my money and they refused and called the police on me. Soon as the police got to the store they then decided to give me a refund….crazy work to call the police cause I want the money I spent back when I never got the product
Food is good, but every time it takes forever for order, while everyone working in back are playing around. 45 plus minutes and every other order went out before us? Then to see the people that are supposed to be preparing the food screwing around does not equal good experience.
Do yourself a favor and stay far away from this Wing Stop or any Wing Stop. The company is not reputable! I was visiting Myrtle Beach for my birthday back in January and stopped in Publix for supplies for the rental property we were staying in. Saw Wing Stop from the parking lot and decided it would be a good and quick dinner idea! BIG MISTAKE! I placed an order online totaling roughly $55, finished shopping at Publix- about 20-25 minutes, and headed over to Wing Stop where I was told by employee, NOAH that they were short staffed and it would be AT LEAST ANOTHER HOUR before they were able to complete my order! I told him I wasn’t waiting that long and that I would just take a refund. He explained to me that he was unable to provide a refund as I placed an online order but told me that he would pass my information along to the GM who would process my refund for me. It should go without saying that no one ever reached out to me and instead I began the grueling task of tracking down a number that actually allowed me to speak with a person. The representative took down my name and contact information and assured me that someone from the Myrtle Beach location would call me back within 24-48 hours. The GM, DAVINA (980-234-9301) did call back and requested the total amount of my purchase, the time and date that I placed the order and told me that she would pass this information along to another manager who handles refunds. Long story short, I never received my refund! I called the customer service number and called the number DAVINA called me from leaving my contact information and voicemails on multiple occasions to no avail. I even tried to dispute the charge with my bank but was unable to obtain documentation from Wing Stop proving that I never received my order. Sadly, I, like so many other reviews that I’ve read am out of money so it goes without saying that I will NEVER patron another Wing Stop again! SLOW SERVICE. POOR CUSTOMER SERVICE. UNRESPONSIVE. ZERO STARS. WOULD NOT RECOMMEND!
They could not give me cold wings and cold fries plus my drink was nasty
Hello and welcome to another Hungry Guy in a Wheelchair restaurant review.. Today’s review is Wingstop in Manchester, NH… If you’re rolling in hungry and craving some solid wings, WingStop has got you covered. Let’s break it down: Getting in was smooth. The parking lot had reasonable wheelchair-accessible spaces, and the entrance didn’t give me any trouble. Inside tho the curb cut was way off on the other side of the lot, the layout was open enough to navigate without playing bumper cars with tables 😂. The place has a casual, clean vibe with an open kitchen, so you can see your food being made. Staff were friendly and quick to help if needed. Now for the food and they give you 3 choices of sauces—honey mustard, ranch, and blue cheese. We all went for the 3 piece wings with a side of spicy fries too shares my friend Anna Costa-Turner went with the original hot flavor . I went with the Atomic flavor (hottest they have and it did its job well), if you ever wonder why it’s called Atomic you’ll see why. My mom went for chicken tenders with the mild.. Big portions, fair prices. Everything came in takeout containers with plastic utensils, which actually made life easier when it was time to pack up leftovers. Good food, good service, and easy access—what more could a hungry guy in a wheelchair ask for? If you’re in the area and craving wings, this spot’s worth the stop. I give this spot an overall rating of 9.1/10.
I loved Wingstop. I keep going back expecting better. I’ve gone to multiple locations around St.Louis. I guess I’m finally done, I’m tired is being disappointed. They give you options for well done and extra seasoning. It is never well done and very rarely do you get extra seasoning. Just sell me the lemon pepper seasoning and fries seasoning. It’s not worth the money to have your order wrong every time.
I love this wingstop its alot better than others ive tried in the city the staff is nice and polite and my wings are always cooked to perfection
Atmosphere: 5
Food: 5
Service: 5
Bad customer service. Manager was unfriendly and unhelpful. Will not be back.
Atmosphere: 1
Food: 1
Service: 1
Called multiple times and never answered
Service: 1
Food was hot, fresh, & tasty! I had a decent sized order with 3 drinks and two large bags. The girl working helped carry my order to my car, because the struggle was real, which was so appreciated! Thanks again!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have no complaints. Great customer service , Food was cooked perfectly, and order was correct. Took 20 minutes cause I had it friend hard, but I appreciate that it was fresh. Pretty new location so I’m sure they’re a work in progress, glad I didn’t let the negative reviews deter me…I will definitely return!
Atmosphere: 5
Food: 5
Service: 4
Just bad
Atmosphere: 1
Food: 1
Service: 1
I sat in the restaurant getting attacked by flies waiting for my food while I'm on lunch I have 30 minutes after about 20 I stood up and told them I'll just take my food to go because I have to get back to work
Screws up my orders EVERY time. I always pay extra for all flats, this past order (decided to try one more time) - got all drums. Ordered Louisiana Dry Rub, got BBQ. Always wrong!!!
Wingstop is too expensive. For 6 wings and fries, it was $18, which included the dipping sauce that cost extra. Some of the wings were on steroids, and others were not. I don't like wings that are not a natural size of a regular chicken! For me, a BIG no!!! I will not go back.
Atmosphere: 2
Food: 1
Service: 3
Loading...