I ordered a double quarter pounder with cheese NO ONION. THEY SIMPLY JUST GRABBED ONE AND SLAPPED A STICKER ON IT. That does not make it no onion because a sticker is on it and my fries were cold. Now due to my allergy to onions and no ti.e to go back and complain I have no lunch.
Food: 1
Service: 1
Terell Bishop
All the fries on the order were hot and fresh didn't forget any sauce!
Patrick Mackin
If your looking for a warm friendly greeting go somewhere else. If you like interacting with a kiosk this is your resteraunt.
Atmosphere: 1
Food: 3
Service: 1
Brandon Joseph
Waited over 1 hour and 20 min for a line that was 7-8 cars at 3am. If you think you want it just go home it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Mcchicken
Drty Ducksux
This place NEVER lets the app work for mobile pickup! If its dinner, it says not available. If its breakfast, all items are not available! IDKW they won't take mobile orders, but seriously just pissses me off because they don't want to work!!! Doesn't matter what time of the day I try to order!!! It always say address temporarily unavailable!!!
Atmosphere: 1
Food: 1
Service: 1
Angela Ayers
I order a steak,egg, and cheese bagel and got a muffin with bacon. I guess it was to difficult
Atmosphere: 1
Food: 1
Service: 1
Maria Edington
I went through the drive-through and waited in a line wrapped around the building for about 15 minutes. Eventually, an employee came out carrying a dozen bags and had each car sort through them to find their own order. After leaving, I realized I was given the wrong sandwich. I went back inside, waited again for someone to come to the counter, and when I explained the issue, they took the incorrect sandwich and put it back under the warmer before handing me the correct one without a word or an apology. I was shocked by the poor food handling and complete lack of customer service.
Atmosphere: 4
Food: 3
Service: 1
Alexandria Renick
The food is fine. There is no customer service at all. You can stand at the counter all day. I get things being automated but you have to be able to talk to a person.
Atmosphere: 1
Food: 3
Service: 1
Merry Kontsas
Missing 3 parts of my order. That's a lot to miss. I'd call but they aren't answering.
The worker tossed the delivery order on the shelf, turns out the order wasn't the full order. And the price customers pay for delivery food, just to not get their order, makes this unacceptable.
No I am the Delivery Driver. Not the customer.
Lori Browne
NOT 24 HOURS! Planned to stop on the way to the airport at 4am only to find this location is closed.
Atmosphere: 1
Food: 1
Service: 1
tyler ahern
waited 12 minutes in the drive through for the staff refused to take our order during hours of operation. 11/09/25. 3:21 am. why change your hours to stay open later if you don’t want the business. fire those lazy employees. if I could give 0 stars I would.
Atmosphere: 1
Food: 1
Service: 1
Bradley Howerton
I occasionally drive for a food delivery service and went here to pickup an order today 9/6/2025. Since we are directed as drivers to first and foremost try to pickup all orders in the lobby before trying anything else, I went into the lobby because their door was unlocked and the lobby lights were on and it looked open like normal. I go in and ask if I can pickup the order as they have it complete and sitting there behind the counter and I get looked at in an accusatory manor and yelled at by who I assume was the manager on duty that their lobby is closed and if I dont leave that shes going to call the police. First of all if your lobby is closed you should lock the doors and turn the lobby lights off. Second of all don't yell at your patrons/delivery drivers and threaten them with the cops because of your poor housekeeping. Third by not giving me the order then and there and just politely informing me for next time that your lobby is closed after X time and to just use the drive thru in the future your now getting put on blast for all to see on your own reviews board. I get that I may have been in the wrong technically but there is an amicable way to go about a misunderstanding such as this and this certainly wasn't the way to do it. I hope everyone who see's this understands just how utterly rude and disrespectful the management and staff at this location are and steers clear from here because of it.
I ordered a double quarter pounder with cheese NO ONION. THEY SIMPLY JUST GRABBED ONE AND SLAPPED A STICKER ON IT. That does not make it no onion because a sticker is on it and my fries were cold. Now due to my allergy to onions and no ti.e to go back and complain I have no lunch.
Food: 1
Service: 1
All the fries on the order were hot and fresh didn't forget any sauce!
If your looking for a warm friendly greeting go somewhere else. If you like interacting with a kiosk this is your resteraunt.
Atmosphere: 1
Food: 3
Service: 1
Waited over 1 hour and 20 min for a line that was 7-8 cars at 3am. If you think you want it just go home it’s not worth it.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, Mcchicken
This place NEVER lets the app work for mobile pickup! If its dinner, it says not available. If its breakfast, all items are not available! IDKW they won't take mobile orders, but seriously just pissses me off because they don't want to work!!! Doesn't matter what time of the day I try to order!!! It always say address temporarily unavailable!!!
Atmosphere: 1
Food: 1
Service: 1
I order a steak,egg, and cheese bagel and got a muffin with bacon. I guess it was to difficult
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-through and waited in a line wrapped around the building for about 15 minutes. Eventually, an employee came out carrying a dozen bags and had each car sort through them to find their own order. After leaving, I realized I was given the wrong sandwich. I went back inside, waited again for someone to come to the counter, and when I explained the issue, they took the incorrect sandwich and put it back under the warmer before handing me the correct one without a word or an apology. I was shocked by the poor food handling and complete lack of customer service.
Atmosphere: 4
Food: 3
Service: 1
The food is fine. There is no customer service at all. You can stand at the counter all day. I get things being automated but you have to be able to talk to a person.
Atmosphere: 1
Food: 3
Service: 1
Missing 3 parts of my order. That's a lot to miss. I'd call but they aren't answering.
Atmosphere: 4
Food: 3
Service: 1
Threatened by drive thru guy to get out of line.
Atmosphere: 1
Food: 1
Service: 1
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Friendly cashier
Atmosphere: 5
Food: 5
Service: 5
The worker tossed the delivery order on the shelf, turns out the order wasn't the full order. And the price customers pay for delivery food, just to not get their order, makes this unacceptable.
No I am the Delivery Driver. Not the customer.
NOT 24 HOURS!
Planned to stop on the way to the airport at 4am only to find this location is closed.
Atmosphere: 1
Food: 1
Service: 1
waited 12 minutes in the drive through for the staff refused to take our order during hours of operation. 11/09/25. 3:21 am. why change your hours to stay open later if you don’t want the business. fire those lazy employees. if I could give 0 stars I would.
Atmosphere: 1
Food: 1
Service: 1
I occasionally drive for a food delivery service and went here to pickup an order today 9/6/2025. Since we are directed as drivers to first and foremost try to pickup all orders in the lobby before trying anything else, I went into the lobby because their door was unlocked and the lobby lights were on and it looked open like normal. I go in and ask if I can pickup the order as they have it complete and sitting there behind the counter and I get looked at in an accusatory manor and yelled at by who I assume was the manager on duty that their lobby is closed and if I dont leave that shes going to call the police. First of all if your lobby is closed you should lock the doors and turn the lobby lights off. Second of all don't yell at your patrons/delivery drivers and threaten them with the cops because of your poor housekeeping. Third by not giving me the order then and there and just politely informing me for next time that your lobby is closed after X time and to just use the drive thru in the future your now getting put on blast for all to see on your own reviews board. I get that I may have been in the wrong technically but there is an amicable way to go about a misunderstanding such as this and this certainly wasn't the way to do it. I hope everyone who see's this understands just how utterly rude and disrespectful the management and staff at this location are and steers clear from here because of it.
Atmosphere: 1
Food: 1
Service: 1
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