Chipotle Mexican Grill

I always have a terrible time here. No matter if you order ahead, it's going to be at least 10, maybe 20 minutes late. Their service is terrible, and the food is worse here. Go to the one down the street

Atmosphere: 1

Food: 1

Service: 1

Never gives good portions, i thought they got in trouble for this. It was nice when chipotle first came out they gave great portions and now its like they will get fired if I get more than 5 pieces of steak on double steak.

Atmosphere: 4

Food: 3

Service: 4

The workers was very unprofessional and there was barely cheese in my Quesadillas and there are very small now but the price is higher

Atmosphere: 3

Food: 1

Service: 1

I would NOT recommend this location!! It was a busy night since y'all were running a bogo with Tacos. My husband and I came in to each order a bowl and a 3taco meal. When it came time for us to order there were 2 people on the line - one of which who could barely see over the counter. As the employee was building my bowl and tacos she was not listening / paying attention. I told her several times what meat I would like and she kept trying to put the wrong meat on there. Once they completed my order I sat at the register for a while, with my husband waiting to get his order taken care of. During this time the manager pulled one of the young ladies to go on break (don't get me wrong I am all for individuals getting their break) but she never replaced her on the line. Instead she left the other on their alone, (while the one who went on break made herself a bowl and held up the line to get food) she missed putting meat on my husbands bowl and tacos. He had to stop her from helping the customers behind him so she could finish putting meat on his items. After the meat was placed, we stood and waited while employees laughed and socialized with each other. After another 10 minutes of waiting we were finally able to complete our purchase and leave. We live not to far from here and due to the amount of time from when my tacos were made, to us leaving, to getting back home my tacos every soggy and falling apart.

Atmosphere: 2

Food: 2

Service: 1

Opens at 10:45 am but takes them an additional 30-45 minutes to have everything setup to start serving customers. Better not go here on your lunch break unless it’s well after 12 pm

Service: 1

Finally, a good chipotle!

Placed an order through the app, Came to this location because we prefer it to Raytown. When we picked up the order and got home, we discovered that the Carne Asada bowl was missing the Carne Asada, along with the Queso, The sour cream, and the fajita veggies. I tried to call, But you can't get ahold of the store and the automated call taker is completely useless. I am extremely disappointed.

The food was really good, this was my first time at a Chipotle. I got a bowl with steak and it was very filling.
It was my mom's first time there too, she did not like it however. She thought all the meat options were too spicy. The staff was very nice, they let my mom sample the meats to see if she liked another one better.

Food: 5

Service: 5

Too many times I've allowed myself to order to go and end to waiting for almost an hour past the ready window. I've also watched nearly every person pick up ahead of me and need their orders fixed. Only do walk in if you must have chipotle. My hungry kids paying the price for my hopeful thinking this time will be different.

Atmosphere: 3

Food: 5

Service: 1

This location is absolutely a health hazard.. The front and back of house was discussing. Bath plunger was in the middle of floor and wet floors.. Trashes were over flowing, soda fountain station was not stock but it was so gross I wouldnt want anything from that area.. Staff was nice but nothing special but sadly they are definitely not managed well.!! Also the cashier counter was the worst area of filth. I tossed our $25 dinner into the trash not worth the food poisoning..

Atmosphere: 1

Food: 1

Service: 2

Cashier was very rude

Atmosphere: 1

Food: 3

Service: 1

Younger employees with a complete lake of customer service. Telling people chop chop hurry up.

Atmosphere: 1

Food: 5

Service: 1

Walked in at 9:30pm (closes at 11pm) and they were out of numerous items, chairs were all leaned up on the table, grill lights were turned off, workers acted shocked when we walked in. Last time I checked you were open until 11pm. I won’t be back

Atmosphere: 1

Food: 2

Service: 1

This location seemed a little chaotic behind the counter... but not to the point i worried about my food or order. I watched and could not identify who was in charge. There were plenty of clean tables but the floors needed some attention and the area under the drink station was visible and gross looking. The food was reliable and delicious... I can usually count on Chipotle to satisfy the taste im looking for and leave satisfied.

Atmosphere: 3

Food: 4

Service: 3

Food tastes good. All the employees are good at what they do

Atmosphere: 5

Food: 5

Service: 4