HABENEROS RESTAURANT LEE SUMMIT
November 4th, Tuesday was my 39th birthday.
I have alpha gal so we don't go out too much.
My husband found Habeneros.
He calls them. Makes reservations. With a manager.
Calls back later that morning, Tuesday and adds 2 people and clarifies our time and head count.
He never looked at what time they closed.
We made reservations. For 16 people.
You would think this would be the time they would say hey we close at 9 so maybe we should do 7 not 8?
Or we can't accommodate that many people that late?
Come Tuesday night our reservations are 8pm . Which is also his lunch from work.
We all show up. On time.
Don't get food till after 830.
About 845 rolls around and the other employees are slamming things around and making comments that we are there at close.
I mean SLAMMING things around.
We were so uncomfortable that I got online and looked at close time and that's when we realized it was 9.
So we asked for boxes for the rest of our food to leave as the energy was absolutely terrible and we had been made so uncomfortable.
Once our plates were taken back and we were standing at the hostess area trying to pay at this point...we could verbally hear the people in the kitchen cussing at us. Slamming things. This is effing bullsh&&* being yelled.
We made reservations. For 16 people. At 8 pm. With a manager of 18 years at this establishment.
I can't understand where this went wrong. If your team dosent serve large parties that late why would you take our reservation?
The manager did say she would call me back after she reviewed tapes on Wednesday when I called.
My sister also called and was told tapes were reviewed and she was ashamed.
I never got called back.
No offer to comp our bill. Nothing.
Half of us walked out without eating.
I hadn't spoke to may family Wednesday morning until after I called.
After I talked to the manager I found out from 4 family members that they were also sick.
All ate cheese dip.
Now I concerned if they did something to our food?
And if they hadn't been acting how they were, I never would have even crossed paths with that thought.
So now I'm really concerned.
Were you guys so mad you messed with our food??
Because judging by actions I think you did.
If you are childish enough to act like that, I wouldn't put it as outlandish.
If you are the blonde woman who was huffing and throwing things I hope you are dang ashamed of yourself for acting like that! You are PLENTY old enough to know better.
But I'm guessing the management never taking the time to call back is why staff is allowed to act that way.
If you were the male in the kitchen cussing....same to you. Absolutely disgusting.
No one in our party will ever return here or say a good word about this establishment.
I can't believe how we were treated for bringing money to your establishment.
Are you not at a job?! To work?!
If you don't want to be a server and serve people , get a new job maybe. Maybe customer service job isn't for you?
Absolutely disgusting. You should be ASHAMED.
Please defend yourself.
Explain to me what went wrong.
Cean Smalls
Ordered the #13 (Fajita Burrito). Rice was good. Fajita meat was rough and hard to bite though. Tortilla was very soggy.
Atmosphere: 3
Food: 2
Service: 2
Angela Florine
I ordered the chicken and steak fajitas and was disappointed. The meat seemed to have come from a bag in the freezer and lacked any kind of seasoning. The vegetables were mushy and bland. I had the roasted corn as a side and it was also, very bland. I did enjoy the chips and salsa.
Atmosphere: 4
Food: 2
Service: 4
Darin Atkins
Food was hot and tasted good. Service was excellent.
Atmosphere: 4
Food: 5
Service: 5
First Street Software.
Helpful staff, good food. We take a few older relatives there for happy hour. They staff treats them well.
Atmosphere: 4
Food: 4
Service: 4
Chris Miller
Not what is used to be. Food quality has gone down hill. Hopefully management will take note. Their water has more favor than the salsa!
Atmosphere: 2
Food: 1
Service: 1
Doug
This place is a joke.. food D service D- no mas
Food: 1
Service: 1
Sal Stevens
Food came Fast Hot & rite was 1st time in can't remember. Will keep in mind .
Atmosphere: 4
Food: 4
Service: 4
Eduardo Avalos
I went to eat here and also got catering from here, the beef fajitas are so good the rice and black beans on point. I would definitely choose habaneros to cater for me again.
I've heard good things about this restaurant from different people. I decided to take my children here yesterday after church. I would like to say that I was a waitress for about 10 years, so I know how difficult it is especially when you're busy. Yesterday when we showed up, the waitress was not that busy. She might have had not even three tables including ours.
She didn't ask if we wanted more chips, which we did. She did not fill our waters. She did not take any of the dirty dishes off of the table. I asked her for more ketchup for my son's meal and she brought out an almost empty ketchup jar which I actually had to take the top off of in order to get more out. I asked her to bring out more ketchup and she never did. I ordered a spicy meal and it was very bland and definitely no spice.
I'm typically a very good tipper if there is a reason to be tipping. I left her 10% which I felt bad for, but honestly she was lucky to get the 10%.
My kids and I definitely decided before we even left that we will not return. I wish I would have spent my $55 somewhere else, or when home to eat.
Brian Hall
The white queso cheese and chips were really good good sauce ,Food was really good, cold have been a little more flavorful but still very good, came out fresh and hot, I got the habanero platter which came with an enchilada, a tamale, a taco and a bean Tostado for sides. I’ve got Spanish rice and whole beans. Tamale was good. Enchilada was good. Taco was very good to start. Was good. Rice was really fluffy and seasoned well and the whole beans were kind of like a soupy bean. They were really good for dessert. Had the Reeses wrapped in a chimichanga with fried ice cream on top very rich but very tasty. Service was great. Walked right in there were no wait for tables.
HABENEROS RESTAURANT LEE SUMMIT November 4th, Tuesday was my 39th birthday. I have alpha gal so we don't go out too much. My husband found Habeneros. He calls them. Makes reservations. With a manager. Calls back later that morning, Tuesday and adds 2 people and clarifies our time and head count. He never looked at what time they closed. We made reservations. For 16 people. You would think this would be the time they would say hey we close at 9 so maybe we should do 7 not 8? Or we can't accommodate that many people that late? Come Tuesday night our reservations are 8pm . Which is also his lunch from work. We all show up. On time. Don't get food till after 830. About 845 rolls around and the other employees are slamming things around and making comments that we are there at close. I mean SLAMMING things around. We were so uncomfortable that I got online and looked at close time and that's when we realized it was 9. So we asked for boxes for the rest of our food to leave as the energy was absolutely terrible and we had been made so uncomfortable. Once our plates were taken back and we were standing at the hostess area trying to pay at this point...we could verbally hear the people in the kitchen cussing at us. Slamming things. This is effing bullsh&&* being yelled. We made reservations. For 16 people. At 8 pm. With a manager of 18 years at this establishment. I can't understand where this went wrong. If your team dosent serve large parties that late why would you take our reservation? The manager did say she would call me back after she reviewed tapes on Wednesday when I called. My sister also called and was told tapes were reviewed and she was ashamed. I never got called back. No offer to comp our bill. Nothing. Half of us walked out without eating. I hadn't spoke to may family Wednesday morning until after I called. After I talked to the manager I found out from 4 family members that they were also sick. All ate cheese dip. Now I concerned if they did something to our food? And if they hadn't been acting how they were, I never would have even crossed paths with that thought. So now I'm really concerned. Were you guys so mad you messed with our food?? Because judging by actions I think you did. If you are childish enough to act like that, I wouldn't put it as outlandish. If you are the blonde woman who was huffing and throwing things I hope you are dang ashamed of yourself for acting like that! You are PLENTY old enough to know better. But I'm guessing the management never taking the time to call back is why staff is allowed to act that way. If you were the male in the kitchen cussing....same to you. Absolutely disgusting. No one in our party will ever return here or say a good word about this establishment. I can't believe how we were treated for bringing money to your establishment. Are you not at a job?! To work?! If you don't want to be a server and serve people , get a new job maybe. Maybe customer service job isn't for you? Absolutely disgusting. You should be ASHAMED. Please defend yourself. Explain to me what went wrong.
Ordered the #13 (Fajita Burrito). Rice was good. Fajita meat was rough and hard to bite though. Tortilla was very soggy.
Atmosphere: 3
Food: 2
Service: 2
I ordered the chicken and steak fajitas and was disappointed. The meat seemed to have come from a bag in the freezer and lacked any kind of seasoning. The vegetables were mushy and bland. I had the roasted corn as a side and it was also, very bland. I did enjoy the chips and salsa.
Atmosphere: 4
Food: 2
Service: 4
Food was hot and tasted good. Service was excellent.
Atmosphere: 4
Food: 5
Service: 5
Helpful staff, good food. We take a few older relatives there for happy hour. They staff treats them well.
Atmosphere: 4
Food: 4
Service: 4
Not what is used to be. Food quality has gone down hill. Hopefully management will take note. Their water has more favor than the salsa!
Atmosphere: 2
Food: 1
Service: 1
This place is a joke.. food D service D- no mas
Food: 1
Service: 1
Food came Fast Hot & rite was 1st time in can't remember. Will keep in mind .
Atmosphere: 4
Food: 4
Service: 4
I went to eat here and also got catering from here, the beef fajitas are so good the rice and black beans on point. I would definitely choose habaneros to cater for me again.
Atmosphere: 4
Food: 5
Service: 5
Food is always good
Restaurantji Recommends
Love their soft tacos! I had it eaten in 4 bites!
Good food, Great Service, nice place!
This a great spot to eat. It is the perfect mix between Mexican and Americanized food. There is something there for everyone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Habey Dip, Chips, Enchilada Plate, Salsa and Chips, Chicken Taco
I've heard good things about this restaurant from different people. I decided to take my children here yesterday after church.
I would like to say that I was a waitress for about 10 years, so I know how difficult it is especially when you're busy. Yesterday when we showed up, the waitress was not that busy. She might have had not even three tables including ours.
She didn't ask if we wanted more chips, which we did. She did not fill our waters. She did not take any of the dirty dishes off of the table. I asked her for more ketchup for my son's meal and she brought out an almost empty ketchup jar which I actually had to take the top off of in order to get more out. I asked her to bring out more ketchup and she never did. I ordered a spicy meal and it was very bland and definitely no spice.
I'm typically a very good tipper if there is a reason to be tipping. I left her 10% which I felt bad for, but honestly she was lucky to get the 10%.
My kids and I definitely decided before we even left that we will not return. I wish I would have spent my $55 somewhere else, or when home to eat.
The white queso cheese and chips were really good good sauce ,Food was really good, cold have been a little more flavorful but still very good, came out fresh and hot, I got the habanero platter which came with an enchilada, a tamale, a taco and a bean Tostado for sides. I’ve got Spanish rice and whole beans. Tamale was good. Enchilada was good. Taco was very good to start. Was good. Rice was really fluffy and seasoned well and the whole beans were kind of like a soupy bean. They were really good for dessert. Had the Reeses wrapped in a chimichanga with fried ice cream on top very rich but very tasty. Service was great. Walked right in there were no wait for tables.
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