Dairy Queen Grill & Chill

How are you out of vanilla ice cream and cookie dough at 12:30pm?

I waited 30 minutes for a cheese curd and 2 drinks

Inside is closed at 7:30pm.

My gravy is 80% water

I was given three strips instead of 4, and the large order of onion rings got me a normal size.

Not one piece of my order was correct other than the drink.

20$ has never felt so wasted.

Edit - I did up it to two stars due to the fact that I suspect this was an isolated issue.

I checked my receipt after and it looks like they charged me for the wrong onion rings which is why that portion was wrong

Still no excuse for the water gravy, flat soda and missing chicken strip however.

Ordered a bacon cheeseburger combo and a small Reece’s Blizzard. With tax’ $18.00, really high. But what did I get? Cheeseburger with no bacon and a Blizzard with Oreo cookies. No bacon, no Reece’s, but $18.00! Plus the Blizzard and drink were handed to me first, then had to wait for burger to be prepared, Blizzard melted, a lot! Just not a good experience.

Closed 15 min early on a Saturday

I'm Visiting for the first time watching employee's socializing and not taking care of tables or customers. Where's management?

I love how refreshing the ice cream is and you get seething with a smile

The Tragedy of Peanut Mountain – A $7 Descent into Dessert Despair

If disappointment were a dessert, it would be the Peanut Buster Parfait from Dairy Queen North KC—specifically this location. For nearly $7, we received what I can only describe as Peanut Mountain: a lopsided pile of dry, unsalted chaos desperately trying to disguise itself as dessert. Somewhere beneath the avalanche of legumes was a hint of ice cream—like an afterthought buried under edible rubble. As for the extra hot fudge we paid for? Vanished into myth. Never seen. Never tasted. Just a whispered promise from a menu that lied to our faces.

Still, we gave them the benefit of the doubt and came back to explain. That’s when things really hit rock bottom. The staff—clearly untrained in both professionalism and shame—responded with smirks, laughter, and the kind of behavior that would get you kicked out of a middle school student council meeting. One employee even chirped, “Make sure you put me in the review!” Well, here you are—immortalized as the human embodiment of bad service.

This wasn’t just a bad dessert. It was a total collapse of brand integrity, customer respect, and basic competence. Dairy Queen used to be comfort food royalty. This location is the court jester—loud, useless, and completely unaware of the joke being them.

If you're craving ice cream and dignity, go anywhere else. Honestly, you'd get more satisfaction mixing peanuts and water in a paper cup and calling it “Sundae Simulation.” At least that would cost less and disappoint you honestly.

$16 bucks for burger fries and coke . Way too much

More than once I’ve showed up during business hours that are advertised on their website and was told that they’re closed

I just waited 10 minutes for and order of pretzels. I won't be back to this location

Closed 30 minutes early on a Friday night

Way understaffed at lunch time! Waited 30 minutes to order-just 2 people in front of me. Got a large cake, 2 chicken strips and fries. The strips were the size of nuggets. Very disappointed with this location. Usually when they have small strips they throw in an extra, not this time. Frustrating use of time!!

How does a dairy queen not have ice cream?? They let you place a mobilr order and pay for it and when you call to see about a refund after driving to their location you get told call back in the morning. Are you kidding me