I typically don’t complain- but we got here right at open- it was a Horrible experience, the guy making the food was rude, the lady at the register was trying her best but couldn’t check us out very easily she said she normally works in the back and all the meat was cold even after they re made the food for a second time. I’m pregnant and now worried after I ate a bite of this. The only thing warm was the beans. Meat was all literally ICE cold like it came out of the refrigerator, to the point where I spit out my food. Really hope I do not get sick from this. Almost $40 and the manager wasn’t even here to give us a refund for our meal, we won’t be back except to get our money back.
Atmosphere: 1
Food: 1
Service: 1
dcmo therapy
Great customer service from the young lady G’Kyra. Very friendly and professional The food was awesome too Thanks Chipotle
Atmosphere: 5
Food: 5
Service: 5
JL JR
Dirty dining room. Counter bro got pissy when I asked him not to set my eat-in food on dirty serving trays. Pretty gross and bad attitudes here
Farhod Hamidov
Donovan you need improve your communication skills worst experience ever we had
Abhishek Kadam
I have been visiting this Chipotle location for years and never had bad experience. This visit they behaved as they are giving away food for free. Very rude staff. When I asked for supervisor/manager. She mentioned that they do not have time. Very busy inside and did not care about my concerns. Will go to other Chipotle but not this one.
Ryan Shoemaker
Loved the food, great service, decent atmosphere.
Mod Turbo
No smile, no good customer service it's so sloppy. , and the rice is uncooked it's crunchy it's so bad , and some of the chicken are badly burnt, the worst Chipotle experience i have ever had.
Steve Hobbs
Excellent food
Atmosphere: 5
Food: 5
Service: 5
Zydeco Moon
Came in an hour before they closed. Staff acted like customers were a burden. Half-baked attempts at completing orders. Didn’t get the right size of queso or queso on my food as I paid for. Figured it wasn’t worth the hassle to talk to the standoffish and rude employees. Be better
Richard Price
Everything was great!!!!! Food and service was excellent!!!!!
I got DoorDash from here. I paid $16 (without delivery fees) for a rice burrito, and I kid you not, 5 pieces of steak.
They had the audacity to charge me around $3 extra for the steak. Didn’t think the chipotle hate was real, but this was my first time eating chipotle in a couple years and I will never do that again. Go to Abelardo’s.. or anywhere else. I can get two meals for less than what I paid for this garbage burrito.
Xiomara I Masiakiewicz
This is the worst Chipotle I have ever experienced, the people who service the food were cleaning the food counter with a dirty rag, not caring that the food that has fallen out of the containers falls on the clean food, the service was terrible, they have no customer service at all, here I was served by a girl who did not pay attention to serving me at all, I asked for carnitas for my bowl and saw that there was only less than a spoonful left and I was going to leave it just like that, she got upset because I asked her if that was all she would serve me? and she only asked me to get back in line while they prepared more, but her aptitude was always despicable. I just left the place after this. I will never coming back
Terri Schneider
Food quality is horrible. Steak was nothing but fat. Lettuce was brown. This happened too many times. I deleted their app and will no longer order from here.
Olivia Young
They are very busy in here usually and work quickly to get you your food.
Samantha Larsen
The only reason I'm giving you a 5 star review for service is just because of one employee. The kids at the counter that took my order and checked me out had no customer service skills whatsoever. HOWEVER WHOM EVER WAS ON THE GRILL, WENT ABOVE AND BEYOND. He smiled, laughed and interacted with the customers even though he was behind the scenes. I had a rough day and he brought a smile to my face. He needs to be the one waiting on customers, not the kids with no customer service skills or interaction. You don't get get friendly hospitality anymore these days. And with price increases and job cuts people will go where service is good, not bad. There is a lot of competition out there. I've been to this location many times, but never encountered him, he must be new SO BRAVO FOR WHOMEVER HIRED HIM.I left with a smile on my face and will continue to do business there.I called the manager as well to let them know about this employee, he informed me his name was Jef. So Jef, thank you and keep making people laugh and smile. Hopefully you can deal with the customers more. That is were you definitely belong.
I typically don’t complain- but we got here right at open- it was a Horrible experience, the guy making the food was rude, the lady at the register was trying her best but couldn’t check us out very easily she said she normally works in the back and all the meat was cold even after they re made the food for a second time. I’m pregnant and now worried after I ate a bite of this. The only thing warm was the beans. Meat was all literally ICE cold like it came out of the refrigerator, to the point where I spit out my food. Really hope I do not get sick from this. Almost $40 and the manager wasn’t even here to give us a refund for our meal, we won’t be back except to get our money back.
Atmosphere: 1
Food: 1
Service: 1
Great customer service from the young lady G’Kyra. Very friendly and professional
The food was awesome too
Thanks Chipotle
Atmosphere: 5
Food: 5
Service: 5
Dirty dining room. Counter bro got pissy when I asked him not to set my eat-in food on dirty serving trays. Pretty gross and bad attitudes here
Donovan you need improve your communication skills worst experience ever we had
I have been visiting this Chipotle location for years and never had bad experience. This visit they behaved as they are giving away food for free. Very rude staff. When I asked for supervisor/manager. She mentioned that they do not have time. Very busy inside and did not care about my concerns. Will go to other Chipotle but not this one.
Loved the food, great service, decent atmosphere.
No smile, no good customer service it's so sloppy. , and the rice is uncooked it's crunchy it's so bad , and some of the chicken are badly burnt, the worst Chipotle experience i have ever had.
Excellent food
Atmosphere: 5
Food: 5
Service: 5
Came in an hour before they closed. Staff acted like customers were a burden. Half-baked attempts at completing orders. Didn’t get the right size of queso or queso on my food as I paid for. Figured it wasn’t worth the hassle to talk to the standoffish and rude employees. Be better
Everything was great!!!!! Food and service was excellent!!!!!
Restaurantji Recommends
I got DoorDash from here. I paid $16 (without delivery fees) for a rice burrito, and I kid you not, 5 pieces of steak.
They had the audacity to charge me around $3 extra for the steak. Didn’t think the chipotle hate was real, but this was my first time eating chipotle in a couple years and I will never do that again. Go to Abelardo’s.. or anywhere else. I can get two meals for less than what I paid for this garbage burrito.
This is the worst Chipotle I have ever experienced, the people who service the food were cleaning the food counter with a dirty rag, not caring that the food that has fallen out of the containers falls on the clean food, the service was terrible, they have no customer service at all, here I was served by a girl who did not pay attention to serving me at all, I asked for carnitas for my bowl and saw that there was only less than a spoonful left and I was going to leave it just like that, she got upset because I asked her if that was all she would serve me? and she only asked me to get back in line while they prepared more, but her aptitude was always despicable. I just left the place after this. I will never coming back
Food quality is horrible. Steak was nothing but fat. Lettuce was brown. This happened too many times. I deleted their app and will no longer order from here.
They are very busy in here usually and work quickly to get you your food.
The only reason I'm giving you a 5 star review for service is just because of one employee. The kids at the counter that took my order and checked me out had no customer service skills whatsoever. HOWEVER WHOM EVER WAS ON THE GRILL, WENT ABOVE AND BEYOND. He smiled, laughed and interacted with the customers even though he was behind the scenes. I had a rough day and he brought a smile to my face. He needs to be the one waiting on customers, not the kids with no customer service skills or interaction. You don't get get friendly hospitality anymore these days. And with price increases and job cuts people will go where service is good, not bad. There is a lot of competition out there. I've been to this location many times, but never encountered him, he must be new
SO BRAVO FOR WHOMEVER HIRED HIM.I left with a smile on my face and will continue to do business there.I called the manager as well to let them know about this employee, he informed me his name was Jef. So Jef, thank you and keep making people laugh and smile. Hopefully you can deal with the customers more. That is were you definitely belong.
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