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Customers` Favorites
Customers` Favorites
“Tasty treats, service?
We ordered four cookies: the Strawberry Cookie, Oreo Cookie, Birthday Cookie, and the Toffee Cake. Each one was absolutely amazing—rich flavors, perfect textures, and a real treat for me and my two daughters! Crumbl consistently delivers on quality, and we loved every bite.
However, the service on December 2nd around 6 PM left a bit to be desired. The middle-aged woman taking orders seemed impatient as we decided between two cookies, even though there was no line behind us. It made the experience less enjoyable and felt unnecessarily rushed.
To the Crumbl leadership team (CEO, COO): Please ensure all staff are trained on the importance of friendly and welcoming customer service. It's just as vital as the quality of your cookies.
Overall, the cookies were fantastic, but a little more kindness at the counter would make the experience perfect!“
Customers` Favorites
“Yummy hot fudge sundae! A favorite summertime treat!“
Customers` Favorites
“I would like to complement to young adults that work at the Andy’s in Lake St. Louis they are Boyd and Celina. They are polite, always smiling, helpful and just have a very kind attitude. My friend and I go once a week to Andy’s and we are delighted with the service we get. Ginger“
Customers` Favorites
“Great place to bring your little ones!! They have tons for them to do while you enjoy your treat. Bubble machine, cars, trucks, sidewalk chalk, building blocks, a huge connect 4! So much fun🍧🙌🏻“
Customers` Favorites
“My son loves this place ,I have an issue though. My Central Bank card for some reason requires a pin here and for some reason not always accepted. I have to go next door to use the atm with the same pin number tried at the establishment to successfully get money out of the atm and pay with cash. Please fix your card system .“
Recommended
Customers` Favorites
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“Best chocolate covered raisins ever!“