Asked for no cheese, they still put cheese. Ask for a remake kindly and employees take insane amount of time to remake it and showed signs of how angry they were to do it. You are better off at another sandwich place or eating at home. Food should be made with kindness and your workers seem like bring there is a punishment. It was my first time there and I was really excited cause well a place called fire house subs the food should be 'fire's right? Nah it was boring. Interior of the building doesnt make sense either, this location needs a update why do I come in the store and gotta walk all the way across past every customer to start a order . And when the foods done I comes out the middles of the place? Whoever designed it doesn't understand convenience. Doesnt understand the brand , this place has potential but is sloppy. And no I'm not some old head im young, got my own place and bills and job so dont use some automatic apology on my review. DO BETTERIN THE STORE. move the sauce bar it's more convient to ppl causes passed it up thinking it was employee sauce bottles, maybe even move the chairs idk but fr bad food,bad service , bad atmosphere DO BETTER
Atmosphere: 1
Food: 2
Service: 1
Corlene Talley
Please make sure to order from the correct location on the app, I placed an order for this location because I usually order from here but I failed to correct the address on the app, so I immediately went to the app and canceled the order like the app instructed me, I also called the store to cancel the order so they wouldn’t make it. I did everything to cancel the order and they still charged me. I made 1 complaint to the company and I followed up requesting a refund but I haven’t received one yet that was December 2025. No food or refund. I will not be back and it’s a real bummer because I really like their club on a sub!
Slowflyer 2
They sell Gift Cards that they won't honor. It's a RIP OFF!
Atmosphere: 1
Food: 3
Service: 1
Robert Thornton
Not honoring deals offered thru uber is pretty messed up. Esp when uber doesnt give a refund big enough to fix things.
Buy one get one sandwhich is a scam. Be prepared to split the one u get 🤣 food was ok but not warm at all. Shame on you guys for false advertizing
+ no sauce in the box
Food: 3
Service: 1
Recommended dishes: Sub
nicci johnson
Came in on Tuesday night after the light walk thru and made a good size order. The 3 workers who were working were too busy talking and messing around instead of making sandwiches in a timely manor. When I ordered I had to repeat myself 4x bc the kid was paying no attention to me I think whatever was on his ear bud was more important than a paying customer. When I came in no one else was there accept a homeless person hanging out talking loudly on her phone with her cart full of stuff. We ordered extra meat on our sandwiches and paid for it and didn’t even get the usual amt much less any extra we paid $3 more for. We got a kids grilled cheese that was more like just a cheese sandwich it was barely grilled the cheese was not melted and kind of cold. The sandwiches were thrown together and put in the bag upside down. I had to go back inside to get the soup I ordered bc it wasn’t in the bag. Poor service and it should not have taken the time it did to make what we ordered. Again the spent more time talking to each other about stupid stuff then they did making the food. Do better firehouse!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Sub
Linda Breithaupt
The sandwiches were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
John Anderson
Good sandwich, pleasant staff.
Food: 5
Jennefer Haddox
Fast and friendly. I ish they had thanksgiving sub for a long period.
Atmosphere: 5
Food: 5
Service: 5
Chad Brenneman
The best sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Dava Stark
We stopped in to order a sandwich on a Sunday evening, and we were told that we wouldn’t even be Able to place our order for another 15 or 20 minutes there was at least 5 workers behind the counter and very few people In the restaurant. All the workers were short and very rude and made of seem like they wanted us to leave. Unfortunately, that’s not the first time I’ve been in there and had issues.
Asked for no cheese, they still put cheese. Ask for a remake kindly and employees take insane amount of time to remake it and showed signs of how angry they were to do it. You are better off at another sandwich place or eating at home. Food should be made with kindness and your workers seem like bring there is a punishment. It was my first time there and I was really excited cause well a place called fire house subs the food should be 'fire's right? Nah it was boring. Interior of the building doesnt make sense either, this location needs a update why do I come in the store and gotta walk all the way across past every customer to start a order . And when the foods done I comes out the middles of the place? Whoever designed it doesn't understand convenience. Doesnt understand the brand , this place has potential but is sloppy. And no I'm not some old head im young, got my own place and bills and job so dont use some automatic apology on my review. DO BETTERIN THE STORE. move the sauce bar it's more convient to ppl causes passed it up thinking it was employee sauce bottles, maybe even move the chairs idk but fr bad food,bad service , bad atmosphere DO BETTER
Atmosphere: 1
Food: 2
Service: 1
Please make sure to order from the correct location on the app, I placed an order for this location because I usually order from here but I failed to correct the address on the app, so I immediately went to the app and canceled the order like the app instructed me, I also called the store to cancel the order so they wouldn’t make it. I did everything to cancel the order and they still charged me. I made 1 complaint to the company and I followed up requesting a refund but I haven’t received one yet that was December 2025. No food or refund. I will not be back and it’s a real bummer because I really like their club on a sub!
They sell Gift Cards that they won't honor. It's a RIP OFF!
Atmosphere: 1
Food: 3
Service: 1
Not honoring deals offered thru uber is pretty messed up. Esp when uber doesnt give a refund big enough to fix things.
Buy one get one sandwhich is a scam. Be prepared to split the one u get 🤣 food was ok but not warm at all. Shame on you guys for false advertizing
+ no sauce in the box
Food: 3
Service: 1
Recommended dishes: Sub
Came in on Tuesday night after the light walk thru and made a good size order. The 3 workers who were working were too busy talking and messing around instead of making sandwiches in a timely manor. When I ordered I had to repeat myself 4x bc the kid was paying no attention to me I think whatever was on his ear bud was more important than a paying customer. When I came in no one else was there accept a homeless person hanging out talking loudly on her phone with her cart full of stuff. We ordered extra meat on our sandwiches and paid for it and didn’t even get the usual amt much less any extra we paid $3 more for. We got a kids grilled cheese that was more like just a cheese sandwich it was barely grilled the cheese was not melted and kind of cold. The sandwiches were thrown together and put in the bag upside down. I had to go back inside to get the soup I ordered bc it wasn’t in the bag. Poor service and it should not have taken the time it did to make what we ordered. Again the spent more time talking to each other about stupid stuff then they did making the food. Do better firehouse!!
Atmosphere: 2
Food: 1
Service: 1
Recommended dishes: Sub
The sandwiches were delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub
Good sandwich, pleasant staff.
Food: 5
Fast and friendly. I ish they had thanksgiving sub for a long period.
Atmosphere: 5
Food: 5
Service: 5
The best sandwiches!
Atmosphere: 5
Food: 5
Service: 5
We stopped in to order a sandwich on a Sunday evening, and we were told that we wouldn’t even be Able to place our order for another 15 or 20 minutes there was at least 5 workers behind the counter and very few people In the restaurant. All the workers were short and very rude and made of seem like they wanted us to leave. Unfortunately, that’s not the first time I’ve been in there and had issues.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Delicious sandwiches. Service was a bit slow.
Atmosphere: 5
Food: 5
Service: 4
Great service and great portions. No waiting and the food was fixed well. Our favorite store.
I couldn’t get waited on so I left. Terrible service!
The staff was excellent and the subs were great. We had no problems.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sub, Firehouse Meatball Sub, Meatball, Chips, Potato Soup, Firehouse Chili, Turkey Bacon Ranch, Smoked BBQ Brisket
Bring back the French Dip!😀
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