Firehouse Subs Laura K
104 Laura K Dr, O'Fallon
(636) 272-5877
Recent Reviews
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Great service and great portions. No waiting and the food was fixed well. Our favorite store.
I couldn’t get waited on so I left. Terrible service!
The staff was excellent and the subs were great. We had no problems.
Bring back the French Dip!😀
Cashier was super friendly and helpful!. The cook did an amazing job and checked in with us as we ate to make sure everything was alright. I love this location!
Food was awful. No thank you. No receipt. Everyone was rush rush because something was going on in the back. We should have taken that as a red flag and left. This isn’t my first bad experience here. I absolutely will not be back. Horseplay and inaccuracy. Pathetic!
The employees here are always so very friendly and the food is very good I love that they have full bottles of so many different kinds of hot sauce that you can actually buy there and bring home. I'm particularly fond of their fat cat mango hot sauce
First they didn't get my online order right, even though all you got to do is read it which shows me they aren't capable of even doing that. Also I came in there no one there gave them my name to get my order and they never even told me it was done and placed it on the table and I sat there waiting for 20 mins. They were terrible. I won't be going there again.
Several times, I went to the same restaurant with absolutely no service. We wait over ten minutes and still not acknowledged to take an order. Worst employees I have ever seen. I have not yet been able to eat at this restaurant. I have tried three times now.
ready as promised
Restaurantji Recommends
Delicious subs. I had the new French Dip with prime rib, horseradish and swiss cheese. Sooo good!
Ordered online and had my son pick it up since he was out already. He didn’t know what he was picking up. We were missing a chip and 1 drink. I called and spoke to a young girl and explained what we were missing she said it was my son’s fault for forgetting the drink since the cups were by the drinks. She said it’s not their policy to give credits for drinks because that’s our fault. She said the missing chips was their fault so I said well then can I get a credit for my missing chips? She said she would get the manager. I explained to the young male manager about my 2 missing items and he said the same thing about it being our fault for the missing drink. He said if I really want to come back up for my 1.38 chip credit I can. 😂
Placed order on line at the store so I could get 2for12. Wanted both sandwiches meat cheese only one was right and one wasn't. Lady tried to make me take the one with everything on was my fault I didn't fill it out on line right. So she stated picking off the tomatoes lettuce and the rest. I was shocked she thought she was going to pick at that and give it back to me. So they said we have to call Boss at home before they could make me another one the Manager did tell her to make me another one. Cannot it turned into this. I WILL NOT BE BACK! Have ate there alot.
Everytime i attempt to go there im disappointed with my order wrong and having to be remade everytime should really be firing these same people especially when they give you what you said not because your allergic might aswell go to subway
The manager is always barking at the employees on line. This isn't Gordan Ramseys Kitchen...move on..
Atmosphere: 1
Food: 3
Service: 2
Recommended dishes: Italian, Sub
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