KFC
$ • Chicken, Fast Food, Chicken Wings
Hours:
8716 Veterans Memorial Pkwy, O'Fallon
(636) 272-1500
About KFC
Customers' Favorites
KFC Reviews
Be prepared to be trapped for 30 minutes in the drive through every time and get expensive, cold food.. This location is run by people who have no business owning a franchise. They do nothing to improve. Every 6 months I give them another chance, every 6 months they are still the same garbage location.
Lettuce and tomatoes not available , it may have improved the taste. Chicken sandwich wasn't good . French fries were terrible. Doesn't compare to Chick Filet.
Ratings
Menu
Hours
| Monday | 10AM - 11PM |
| Tuesday | 10AM - 11PM |
| Wednesday | 10AM - 11PM |
| Thursday | 10AM - 11PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 11PM |
KFC is a restaurant that has made significant improvements. The food is often fresh and hot, and the restaurant is typically clean. The staff is friendly, and customers have reported a significant turnaround with better customer service. The popular mashed potatoes are delicious, and the chicken is finger licken good. Customers appreciate when the food arrives hot, even if it sometimes takes a little longer than usual. Some reviews mention that the fried chicken can be hot but not always fresh, with the skin softening quickly. The atmosphere has been improved, though some customers still notice areas where cleaning could be better, such as the lobby and kitchen. Staff members, including the manager, are often praised for their hustle and kindness, with one story highlighting a manager encouraging her team to work hard and support each other. Overall, customers have had positive experiences, especially when staff go out of their way to ensure a good visit, even during busy times.