Philly Pretzel Factory Ofallon

If you want a fresh pretzel DO NOT COME HERE. 2nd time I've been here and they were as hard as a rock. Asked for extra cheese before..nope..no receipt either. Please do better or close up shop.

Atmosphere: 1

Food: 1

Service: 1

From the moment I walked in the door, the warm greeting, amazing smell of fresh baked pretzels, and clean space told me the food would probably be delicious. I was right! I will definitely be back! Love this place!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: lg - Brownie Batter, Cinnamon Rivet Shaker

Ordered large box of pretzels and dipping sauces for winery party bus trip. Ordering was quick, owners friendly and order was accurate, ready on time. Pretzels were huge hit with everyone. They are delicious! Highly recommend this place.

Atmosphere: 5

Food: 5

Service: 5

I was craving this place ever since my coworker bought a tray of pretzels from here to a party. He said that for the amount they give, it's a good price. I went in today and got the pretzel bucket of rivets and it was so good and so was the price. You get a lot, plus two sauces. The sauces were good and there's many to choose from. The staff were very nice and the place was clean. Definitely will be back!!

Atmosphere: 5

Food: 5

Service: 5

Love the cinnamon bites.

Atmosphere: 5

Food: 5

Service: 5

My husband and I stopped in for some pretzels. The store was clean, the staff was extremely friendly and the pretzels were very good! We will definitely stop in again!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 3 Pretzels

This place is amazing...i have had nothing but a great experience every time i go there for lunch, the braut pretzels are amazing and staff is super friendly. The people leaving the negative reviews must be used to the fake shopping mall pretzels...the fact that they use G&W meats for their brauts pretzels is outstanding..the best in my opinion..this is not your place if you like horrible SHOPPING MALL PRETZELS...these pretzels are the best !!!!

Atmosphere: 5

Food: 5

Service: 5

Tasted like a regular gas station pretzel not worth it

Atmosphere: 4

Food: 2

Service: 4

Just went there. Spent $27 on two whole pretzels a pepperoni pretzel a thing of pretzel sticks and cinnamon sticks… plus verity of cheese and dips… gross. They presented well but tasted like cigarettes and hard as a rock. Cold as well! Since there was no place to eat there I went to my vehicle and took one bite so hard it hurt the roof of my mouth! And very cold! Will not return

Atmosphere: 3

Food: 1

Service: 3

Rude when she made a mistake with my order and i asked it to be corrected. Tried to make it seem my fault and completely rude

Atmosphere: 1

Food: 4

Service: 1

Tried these for the first time and loved the pretzels! We will be back!❤️

Ordered 90 Pretzels to treat our teachers today! Ordering was easy, pick up was great, and the pretzels were delicious! Will definitely be back!

Atmosphere: 5

Food: 5

Service: 5

Everything is amazing, but a must try are the mini pretzel dogs with honey mustard! So yummy!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: All Mini Dogs

Gave one star so I could review. Use to be Pretzel Pretzel. Didn't buy anything looks like they just changed the name.

not only are the owners incredibly kind, but the pretzels are amazing! I got hot and fresh cinnamon and regular bites and they were the perfect snack! They have a bunch of different dips and they're all good!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Rivet Box with 2 Small Dips, Rivet Shaker with Small Dip, Cinnamon Shaker with Small Dip