Starbucks
6319 Ronald Reagan Dr, Lake St Louis
(636) 625-0712
Recent Reviews
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worst Starbucks ever. can't even make a hot cocoa correctly idiots
just a little confused they say their open and when i got there no one was inside
Atmosphere: 2
Food: 5
Service: 5
Jayden and the crew are fantastic, always a good environment when visiting!
Very friendly and I thank the workers for the amazing drinks and food they make.
Atmosphere: 5
Food: 5
Service: 5
I never have a bad experience here! I always leave in a better mood. The workers are amazing.
Atmosphere: 5
Food: 5
Service: 5
I’m done with this location. Last 3 times it’s just been awful. It can’t be that hard to make a caramel macchiato but somehow they manage to mess it up. I don’t know if they have new people in there or what. Do yourself a favor and make your coffee at home.
Atmosphere: 1
Food: 1
Service: 1
Im not one for bad reviews. Our 7 yr old had to use the restroom pretty bad. According to Starbucks if your not a customer and purchasing an item you are not allowed to use their restroom. Absolutely terrible. So my husband had to go to Wendy's across the way instead.
Service: 1
Daughters and I meet for a coffee and just spend time together. The dinning room is small but clean and well stocked. They have a patio and drive through at this location as well
Atmosphere: 5
Food: 5
Service: 5
If I wasn't trapped in the drive thru, I would have driven off. The service speed is arduously S-L-O-W!!! At 7$a pop, find a way to speed things up!!
Atmosphere: 3
Food: 3
Service: 1
Have been going here for almost close to 6 years, the service used to be great. From past 2 months service has made a nosedive. Today ordered a chai but got coffee instead and when went in to get it corrected they were very very snobbish and rude. Made the drink wrong second time also and kept telling that we didn’t know what we were getting. Anyways, someone in the team who valued customer saw the syrup was placed in the wrong location AND we got the right drink. If someone had the courtesy to check the syrup that was getting added this would NOT have happend. But after all this we understand ppl make mistakes BUT good Customer service is APOLOGIZING which they didn’t after treating us the way they did. Very rude and snobbish. Makes me wonder if the management changed here. No more smiling faces or good customer service. Very disappointing.
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
Im addicted to the shaken brown sugar expresso
It's in my opinion that good service is no longer a standard; and no, I don't want to further contact your service department. Employees should do their job, and that be that. The expectancy of a tip is infuriating at this point when MULTIPLE times ordering roughly the same thing my drink tastes different or is just incorrect. I have a strong feeling that the quality of my drink/service is constantly being reflected on if I tip or not. Unacceptable! Can we please go back to pre 20' when service was actually good and consistent? Do better
Atmosphere: 1
Food: 1
Service: 1
I’m at this Starbucks almost every morning. I order the same drink and when I have my 2-year old with me, I get him a breakfast sandwich. My drink is wrong 3/4 times a week. Either milk substitutions are not correct, or ingredients (specifically cinnamon powder) are left out. The sandwich is ALWAYS cold in the middle. Like, borderline still frozen. Service is slow. Staff is typically nice but makes you feel like you are inconveniencing them when you ask for something to be correct. At $6-$8/drink, I’d think it’d be okay to ask for the correct item. When going through the drive thru, the barista is more concerned with taking your order quick instead of getting the order right. Very frustrating.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Bakery, Starbucks Blonde Espresso Roast
LOVE this location.Everyone is always so nice and to get the messages to start my day! Priceless❤️❤️
Atmosphere: 5
Food: 5
Service: 5
Long wait time
Atmosphere: 5
Food: 5
Service: 1
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