We got there very late and close to close and we were saying we were going to leave so they could close up but they were very hospitable and insistent that we stay, and we did. Extremely friendly staff and can't wait to frequent and go back.
Darlene Strupp
Disappointing, I ordered a deep dish meat lovers and the crust was a hand toss. The second pizza was a BBQ chicken and there wasn't any BBQ sauce on the pizza. The flavor was good but not what I ordered. Next time I will open the box and totally check each pizza for all ingredients and crust.
Brian Schroeder
Mis read order. Had to sit for 30 min while they made entire order.
Tania T
Wonderful service, they were short handed today, but shout out to Nathan for coming through giving excellent service with a delicious perfect pizza.
William Cherry
Everything was great and the food was on point!
Donny B
Excellent and nostalgic all around. Great service and great pizza!
Christopher Sundquist
Morons confused the light toppings indicator with Putting toppings on only half the pizza.
Alex Schna
My cheese bread had pretty much no cheese on it and was burnt the only pieces with a little amount of cheese was the 2 middle pieces. Usually it has lots of cheese on all pieces but not recently
mark winters
I rarely provide reviews, but this eating experience was so surprisingly pleasant that I felt that a review was mandatory. My gal & I were traveling home from vacation and were tired and hungry with an hours long drive still ahead & just needed something besides drive thru junk. We ended up at Pizza Hut off I44 in Pacific and were not only greeted with a friendly staff, but were mildly embarrassed at the over the top service. Not only was our order correct (a rare thing lately), but the quality of the pizza was noteworthy. The ingredients were fresh and hot and exceeded our expectations. Before getting back on the road, we both visited the bathrooms and found them both to be clean...again, another shocker. Too bad we live in Springfield, or we would definitely return here frequently.
Brittni Young
The best pizza hut experience I have ever had tonight. 10/10. It was commercial quality with great customer service.
Vegetarian options: We have vegan and vegetarian options
Parking: Good spot
Kid-friendliness: We offer coloring pages and there's seating for all ages!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cinnabon Mini Rolls, Oven-Baked Veggie Pasta, Sides, Breaded Boneless Wings, Marinara, Cheese Sticks, Breadsticks, Hawaiian Chicken Pizza, Create Your Own Pizza, Cinnamon Stick Icing Dipping Sauce, Personal Pan Pizza, 16 9 Oz Aquafina, Big Boneless Wings Bundle, Cajun Style Seasoned Fries, Chicken Bacon Parmesan Melt, Big Dinner Box with Breaded Boneless Wings, Boneless Wings, Marinara Dip, Meat Lovers Melt
Bill Holliday
I believe the name of the manager was Austin. I had placed an online order thru the app. When I had picked the order up, I had thought the pizza was stuffed crust but it was not. After driving home and finding out, I was not happy. Come to find out the app did not save the order properly. So even though I had screwed up, the management team there made it right. Will be back for sure
Put in an over $100 online order and did not receive my drinks barely any toppings on the pizzas just all around sucked trying to get a hold of the manager to see if I can get credit for the stuff I did not receive and they won't call me back
We got there very late and close to close and we were saying we were going to leave so they could close up but they were very hospitable and insistent that we stay, and we did. Extremely friendly staff and can't wait to frequent and go back.
Disappointing, I ordered a deep dish meat lovers and the crust was a hand toss. The second pizza was a BBQ chicken and there wasn't any BBQ sauce on the pizza. The flavor was good but not what I ordered. Next time I will open the box and totally check each pizza for all ingredients and crust.
Mis read order. Had to sit for 30 min while they made entire order.
Wonderful service, they were short handed today, but shout out to Nathan for coming through giving excellent service with a delicious perfect pizza.
Everything was great and the food was on point!
Excellent and nostalgic all around. Great service and great pizza!
Morons confused the light toppings indicator with Putting toppings on only half the pizza.
My cheese bread had pretty much no cheese on it and was burnt the only pieces with a little amount of cheese was the 2 middle pieces. Usually it has lots of cheese on all pieces but not recently
I rarely provide reviews, but this eating experience was so surprisingly pleasant that I felt that a review was mandatory. My gal & I were traveling home from vacation and were tired and hungry with an hours long drive still ahead & just needed something besides drive thru junk. We ended up at Pizza Hut off I44 in Pacific and were not only greeted with a friendly staff, but were mildly embarrassed at the over the top service. Not only was our order correct (a rare thing lately), but the quality of the pizza was noteworthy. The ingredients were fresh and hot and exceeded our expectations. Before getting back on the road, we both visited the bathrooms and found them both to be clean...again, another shocker. Too bad we live in Springfield, or we would definitely return here frequently.
The best pizza hut experience I have ever had tonight. 10/10. It was commercial quality with great customer service.
Restaurantji Recommends
So yummy and the people are so nice!
Vegetarian options: We have vegan and vegetarian options
Parking: Good spot
Kid-friendliness: We offer coloring pages and there's seating for all ages!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza, Cinnabon Mini Rolls, Oven-Baked Veggie Pasta, Sides, Breaded Boneless Wings, Marinara, Cheese Sticks, Breadsticks, Hawaiian Chicken Pizza, Create Your Own Pizza, Cinnamon Stick Icing Dipping Sauce, Personal Pan Pizza, 16 9 Oz Aquafina, Big Boneless Wings Bundle, Cajun Style Seasoned Fries, Chicken Bacon Parmesan Melt, Big Dinner Box with Breaded Boneless Wings, Boneless Wings, Marinara Dip, Meat Lovers Melt
I believe the name of the manager was Austin. I had placed an online order thru the app. When I had picked the order up, I had thought the pizza was stuffed crust but it was not. After driving home and finding out, I was not happy. Come to find out the app did not save the order properly. So even though I had screwed up, the management team there made it right. Will be back for sure
Atmosphere: 5
Food: 5
Service: 5
Food is yummy
Atmosphere: 5
Food: 5
Service: 5
Always fast, friendly and pizza is fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cajun Style Seasoned Fries, Boneless Wings, Meat Lovers Melt
Put in an over $100 online order and did not receive my drinks barely any toppings on the pizzas just all around sucked trying to get a hold of the manager to see if I can get credit for the stuff I did not receive and they won't call me back
Atmosphere: 1
Food: 1
Service: 1
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