I placed a mobile order for 11-10-2024 and ended up not getting everything on my sandwiches and I ordered 2 large fountain teas and got 2 bottled teas instead. I ended up just leaving the issue alone due to lunch rush but it’s insane. This isn’t the first time this has happened either.
Pictured is the items with a dash next to it is what I didn’t get
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: B L T, Wrap, Cookies
Rhonda Miller
Dietary restrictions: My husband has alpha gal and had the great garlic sandwich and had no reaction
Recommended dishes: Cookies
Tony Stephens
Subways great! Friendly Staff and fresh food!
Atmosphere: 5
Food: 5
Service: 5
Misty Mitchell
Exactly what I ask for every single time. Fast friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Soft Drink, Black Forest Ham, Wrap, Cold Cut Combo, Buffalo Chicken, Pizza Sub, Roast Beef, B L T, Grilled Chicken
Strawberry Kisses
I came in on 4/13/24, 30 minutes before closing and the guy who made my order was so pleasant that he turned my bad mood around. He definitely knows what customer service is.
Atmosphere: 5
Food: 5
Service: 5
Matt Moore
They had the open sign on and we pulled up 30 minutes before they closed, when we try to open the door it was locked and the two men workers just looked at us and acted like we weren’t there, then proceeded to turn off open sign and act clueless. Classless act .
Atmosphere: 1
Food: 5
Service: 1
Kat's Khaos
I was at the location on 2/09/2024. I walked in and THREE people were standing behind the counter. 2 females and a male. They were all talking among themselves. No acknowledgement, no eye contact, no nothing. One female was playing with her hair, one female was looking lost and the male was laughing that he was making sandwiches that only one sandwich was supposed to have steak on it but he made 3 sandwiches with steak. He said "oh well, I'll just scrape it off, they'll never know the difference". I thought to myself, they will if they are allergic to beef. I didn't say anything though. Still standing there. STILL NOT ACKNOWLEDGED. I get a phone call and take it because they don't seem to wait on me or anyone for that matter. My phone call was 8 seconds. Still I waited a total of 8 1/2 minutes waiting for SOMEONE to say "May I help you?" Or "We will be with you in a moment" or even yet "What can I get you?" BUT that didn't happen at all. I walked out because they didn't want my money anyway. They obviously expected people to just wait there but I had other things to do besides wait until THEY deemed it ok to acknowledge a customer and maybe wait on them. I walked out.This location obviously makes enough money to not need any customer relations training. I'd steer clear of this location
Atmosphere: 2
Service: 1
Becky
I stood waiting at the Express pickup for my online order probably 6 or 7 minutes without anyone acknowledging me. As they were checking someone out as I was still standing there I had to say I just need my online order. They grabbed it from the counter behind them gave it to me & I left. I was already not happy with my experience & then get home to find my sandwich which I requested extra mayo had none. Subway in general seems to being putting less & less of meat, veggies etc. where you end up with more bread than sandwich. I wasn't happy with the experience at all.
Atmosphere: 2
Food: 2
Service: 2
Ellen Doyle
Meatballs were still frozen, and the staff was very unprofessional.
Top notch service
Atmosphere: 4
Food: 4
Service: 5
I placed a mobile order for 11-10-2024 and ended up not getting everything on my sandwiches and I ordered 2 large fountain teas and got 2 bottled teas instead. I ended up just leaving the issue alone due to lunch rush but it’s insane. This isn’t the first time this has happened either.
Pictured is the items with a dash next to it is what I didn’t get
Atmosphere: 5
Food: 2
Service: 3
Recommended dishes: B L T, Wrap, Cookies
Dietary restrictions: My husband has alpha gal and had the great garlic sandwich and had no reaction
Recommended dishes: Cookies
Subways great! Friendly Staff and fresh food!
Atmosphere: 5
Food: 5
Service: 5
Exactly what I ask for every single time. Fast friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Soft Drink, Black Forest Ham, Wrap, Cold Cut Combo, Buffalo Chicken, Pizza Sub, Roast Beef, B L T, Grilled Chicken
I came in on 4/13/24, 30 minutes before closing and the guy who made my order was so pleasant that he turned my bad mood around. He definitely knows what customer service is.
Atmosphere: 5
Food: 5
Service: 5
They had the open sign on and we pulled up 30 minutes before they closed, when we try to open the door it was locked and the two men workers just looked at us and acted like we weren’t there, then proceeded to turn off open sign and act clueless. Classless act .
Atmosphere: 1
Food: 5
Service: 1
I was at the location on 2/09/2024. I walked in and THREE people were standing behind the counter. 2 females and a male. They were all talking among themselves. No acknowledgement, no eye contact, no nothing. One female was playing with her hair, one female was looking lost and the male was laughing that he was making sandwiches that only one sandwich was supposed to have steak on it but he made 3 sandwiches with steak. He said "oh well, I'll just scrape it off, they'll never know the difference". I thought to myself, they will if they are allergic to beef. I didn't say anything though. Still standing there. STILL NOT ACKNOWLEDGED. I get a phone call and take it because they don't seem to wait on me or anyone for that matter. My phone call was 8 seconds. Still I waited a total of 8 1/2 minutes waiting for SOMEONE to say "May I help you?" Or "We will be with you in a moment" or even yet "What can I get you?" BUT that didn't happen at all. I walked out because they didn't want my money anyway. They obviously expected people to just wait there but I had other things to do besides wait until THEY deemed it ok to acknowledge a customer and maybe wait on them. I walked out.This location obviously makes enough money to not need any customer relations training. I'd steer clear of this location
Atmosphere: 2
Service: 1
I stood waiting at the Express pickup for my online order probably 6 or 7 minutes without anyone acknowledging me. As they were checking someone out as I was still standing there I had to say I just need my online order. They grabbed it from the counter behind them gave it to me & I left. I was already not happy with my experience & then get home to find my sandwich which I requested extra mayo had none. Subway in general seems to being putting less & less of meat, veggies etc. where you end up with more bread than sandwich. I wasn't happy with the experience at all.
Atmosphere: 2
Food: 2
Service: 2
Meatballs were still frozen, and the staff was very unprofessional.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Meatball Marinara
Restaurantji Recommends
Vegetarian options: Vegetarian options available
Atmosphere: 5
Food: 5
Service: 5
The sandwiches are good, the service us quick, the app works well.
Atmosphere: 4
Food: 4
Service: 4
The staff was friendly, the food was delicious, and the restaurant was very clean
Vegetarian options: Plenty of vegetables.
Parking: Plenty of parking
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T, Cold Cut Combo, Coca-Cola Classic, Chocolate Chip, Subway Club, The Boss
The sandwiches are good, the service us quick, the app works well.
Atmosphere: 4
Food: 4
Service: 4
Awesome subs!
Atmosphere: 5
Food: 5
Service: 5
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