Food was decent. Had chicken salad sandwich. Seating area in the back was tight and lots of empty boxes and junk sitting around. Place could use a good cleaning. After being seated, I had to request that the table be cleaned again because it was still dirty. Female server seemed annoyed and did a poor job checking on our table. One of our orders was not correct, as we ordered something different than what we received. Portion sizes were good.
Stefan Edinger
The service was amazing. Thank you Emma!.... The food though, not so much. Started with the guacamole bites. The wonton wrappers were still raw, but they tasted decent 6/10. The Lobster bisque was atrocious! Way too salty and bad seafood funky 0/10. The fried pork chop sandwich was good. The breading was seasoned well and crispy 8/10. Could have been better with some type of condiment on it. The fries were freezer bit 1/10. Overall food experience 4/10.
Electric
I’m only leaving 2 stars because they gave me a refund and because I’m the kind of person who feels bad leaving 1 star. But, truly, this was the worst restaurant-going experience of my entire life. I’m not exaggerating. The rude (putting it extremely mildly) service we experienced was beyond words - and I am someone who has a lot of sympathy for people employed in the service industry. But my goodness. I won’t go into it, because it would be a book, but I have never been so hurt, offended, and dismayed in my life. Years ago, I used to love this restaurant. I would never recommend because of my indescribably poor experience and certainly will never return (although I doubt they really care).
Jim Watt
Great patio & Great food on Main St. in St. Charles
April Howerton
My sister, daughter, niece and I were having a fun day of shopping along Main Street and as a special treat decided to try 1818 Bistro which looked charming from the outside with the terraced enclosed patio area.
It was around 1:45 PM on a Tuesday when we approached the outside seating hostess, who seemed annoyed with our inquiry to be seated. She did not hide her displeasure with encountering another customer and basically said we could wait if we wanted to.
At this point, I had a bad feeling and thought about walking away, but we were hungry and so decided to wait it out. Once seated, we placed our drink orders which came in a timely way and then gave our food orders. This is were the normalcy ended. From this point, we waited until 2:40 PM until one of the four meals was delivered to our table. Then, about 10 minutes later two more meals arrived, followed by the last around 5 minutes later. So basically we had waited 45-60 minutes for all of us to have our food. There were absolutely no apologies, in fact our waitress seemed to be avoiding us. Meanwhile, our drinks were not refreshed and my sister and daughter had to use the restroom inside, which had no soap and trash all over the floor. We noticed by this time that my niece's food, chicken stripes, was burnt, and asked for it to be replaced, the only complaint we had made at all. They did replace it about 20 minutes later with a satisfactory meal. My sister's BLT had bacon that was fatty and limp. She had to spit three mouthfuls of uncooked bacon out on our shared napkins because the waitress was nowhere to be seen and we could not request more. After all this, I thought I might need to grab a different waiter just to get our bill paid, but our waitress did finally appear to collect our money. Lol We thought that maybe the inside of the restaurant was super busy and that may be the reason for the harried wait staff, but the building was strangely empty and outside there were only about five tables with small parties being occupied, so we were not able to account for what was happening. I still left a 20% tip, but will Never go back! Truely a big downer to our day and left feeling angry and taken advantage of instead of it being the treat it should have been. To top off the experience, later that evening, several of us had stomach issues....
LeAnn Reynolds
Our server Hannah was Awesome! She recommended things and helped us order as it was our first time being at 1818 Bistro. The food was delicious and very filling. The atmosphere was great. We had a great time, and if we weren't leaving on Sunday, we would definitely go back. We had the Philly Chicken, the Chicken Wrap, and the Avacado bites with a house salad with Vinaigrette dressing and fries. What an awesome lunch!!!
William Moon
We go there for Mothers Day every year.
Bud Conlin
Inside seating or outside....great food and service.
Brittany Stoutt
Ordered online received both email AND text pickup confirmation time. I walked in the cold to get it and they were closed. great business 🤣
Jody Randall
Valentine's Day dinner at 1818 Bistrot is a do not miss! Everything is wonderful and the wine choices very good. Still time to make it here this evening since this is a new owner restaurant and not fully booked. The guitar player in the corner is a welcome touch. Intimate eatery on Main Street St Charles.
Wish I could comment on the food, but we never got any. After an hour of waiting for our appetizer (and entrees) to no avail and having our dining room neighbors receive cold food after their own hour long wait, we left and went to Lewis & Clark’s - great food there.
Atmosphere: 2
Food: 1
Service: 1
Mary Gastler
Bring back Braddens menu....prices higher, quality not the same. Famous bread gone as well as unique desserts.
Esther Moore
Had a wonderful experience here. The waitress was very pleasant and attentive without hovering, and the food was amazing! We will be going again and taking friends this weekend.
Kristin Kern
The chairs are so fragile and tables are so tiny! It's not comfortable. The waitress forgot about our appetizers and the food was absolutely terrible. Chicken salad was completely bland on the hardest toast, and the salad was watery. Fries were fine along with the lobster Rangoon. But those are just frozen items not cooked in house.
Atmosphere: 2
Food: 1
Service: 1
David Holtzscher
We have been coming to St charles for many years and never tried Braddens/1818 bistro. The food was great service was great and the place was very clean and well decorated. Will come back again!
Food was decent. Had chicken salad sandwich. Seating area in the back was tight and lots of empty boxes and junk sitting around. Place could use a good cleaning. After being seated, I had to request that the table be cleaned again because it was still dirty. Female server seemed annoyed and did a poor job checking on our table. One of our orders was not correct, as we ordered something different than what we received. Portion sizes were good.
The service was amazing. Thank you Emma!.... The food though, not so much. Started with the guacamole bites. The wonton wrappers were still raw, but they tasted decent 6/10. The Lobster bisque was atrocious! Way too salty and bad seafood funky 0/10. The fried pork chop sandwich was good. The breading was seasoned well and crispy 8/10. Could have been better with some type of condiment on it. The fries were freezer bit 1/10. Overall food experience 4/10.
I’m only leaving 2 stars because they gave me a refund and because I’m the kind of person who feels bad leaving 1 star. But, truly, this was the worst restaurant-going experience of my entire life. I’m not exaggerating. The rude (putting it extremely mildly) service we experienced was beyond words - and I am someone who has a lot of sympathy for people employed in the service industry. But my goodness. I won’t go into it, because it would be a book, but I have never been so hurt, offended, and dismayed in my life. Years ago, I used to love this restaurant. I would never recommend because of my indescribably poor experience and certainly will never return (although I doubt they really care).
Great patio & Great food on Main St. in St. Charles
My sister, daughter, niece and I were having a fun day of shopping along Main Street and as a special treat decided to try 1818 Bistro which looked charming from the outside with the terraced enclosed patio area.
It was around 1:45 PM on a Tuesday when we approached the outside seating hostess, who seemed annoyed with our inquiry to be seated. She did not hide her displeasure with encountering another customer and basically said we could wait if we wanted to.
At this point, I had a bad feeling and thought about walking away, but we were hungry and so decided to wait it out.
Once seated, we placed our drink orders which came in a timely way and then gave our food orders. This is were the normalcy ended.
From this point, we waited until 2:40 PM until one of the four meals was delivered to our table. Then, about 10 minutes later two more meals arrived, followed by the last around 5 minutes later. So basically we had waited 45-60 minutes for all of us to have our food.
There were absolutely no apologies, in fact our waitress seemed to be avoiding us.
Meanwhile, our drinks were not refreshed and my sister and daughter had to use the restroom inside, which had no soap and trash all over the floor.
We noticed by this time that my niece's food, chicken stripes, was burnt, and asked for it to be replaced, the only complaint we had made at all.
They did replace it about 20 minutes later with a satisfactory meal.
My sister's BLT had bacon that was fatty and limp. She had to spit three mouthfuls of uncooked bacon out on our shared napkins because the waitress was nowhere to be seen and we could not request more.
After all this, I thought I might need to grab a different waiter just to get our bill paid, but our waitress did finally appear to collect our money.
Lol
We thought that maybe the inside of the restaurant was super busy and that may be the reason for the harried wait staff, but the building was strangely empty and outside there were only about five tables with small parties being occupied, so we were not able to account for what was happening. I still left a 20% tip, but will Never go back!
Truely a big downer to our day and left feeling angry and taken advantage of instead of it being the treat it should have been. To top off the experience, later that evening, several of us had stomach issues....
Our server Hannah was Awesome! She recommended things and helped us order as it was our first time being at 1818 Bistro. The food was delicious and very filling. The atmosphere was great.
We had a great time, and if we weren't leaving on Sunday, we would definitely go back.
We had the Philly Chicken, the Chicken Wrap, and the Avacado bites with a house salad with Vinaigrette dressing and fries.
What an awesome lunch!!!
We go there for Mothers Day every year.
Inside seating or outside....great food and service.
Ordered online received both email AND text pickup confirmation time. I walked in the cold to get it and they were closed. great business 🤣
Valentine's Day dinner at 1818 Bistrot is a do not miss! Everything is wonderful and the wine choices very good. Still time to make it here this evening since this is a new owner restaurant and not fully booked. The guitar player in the corner is a welcome touch. Intimate eatery on Main Street St Charles.
Restaurantji Recommends
Wish I could comment on the food, but we never got any. After an hour of waiting for our appetizer (and entrees) to no avail and having our dining room neighbors receive cold food after their own hour long wait, we left and went to Lewis & Clark’s - great food there.
Atmosphere: 2
Food: 1
Service: 1
Bring back Braddens menu....prices higher, quality not the same. Famous bread gone as well as unique desserts.
Had a wonderful experience here. The waitress was very pleasant and attentive without hovering, and the food was amazing! We will be going again and taking friends this weekend.
The chairs are so fragile and tables are so tiny! It's not comfortable. The waitress forgot about our appetizers and the food was absolutely terrible. Chicken salad was completely bland on the hardest toast, and the salad was watery. Fries were fine along with the lobster Rangoon. But those are just frozen items not cooked in house.
Atmosphere: 2
Food: 1
Service: 1
We have been coming to St charles for many years and never tried Braddens/1818 bistro. The food was great service was great and the place was very clean and well decorated. Will come back again!
Atmosphere: 5
Food: 5
Service: 5
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