I did a pickup order. I brought the sandwich (The Wreck)home, it was the Big size. Opened it and there was 4 slices of salami, 2 slices of turkey, 2 slices of ham 2 slices of roast beef. I couldn't believe I spent $14 on that sandwich. They stapled a receipt to the bag with no prices on the receipt. I have pictures of the sandwich and the receipt they gave me. I don't think my family and I will order from there again.
Food: 1
Carol Handley
We got take out sandwiches today. The multi grain bread on mine was so stale I couldn't eat it. I took the chicken salad off & put it on bread I had.
Food: 2
Service: 5
Ashley Marie
First time coming here and the service was spectacular!!!! Everyone was extremely helpful in navigating the app to order our food and made sure everything was right! I highly recommend coming to this location. The staff was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
Christian Lanan
The employees are very friendly along with delicious subs. GM Ashlee is very kind and sweet to everyone. The Italian and chicken club sandwiches are my favorites!!
Ella Riley
never had better food
jeffery winn
Ashlee rocks but Riley is eh.
Nick
Nice selection of sandwiches, the Mediterranean is my favorite. Shakes are good too. We typically take out, but the atmosphere is generally nicer than Jimmy Johns.
joshua hatton
I was short some change and the guy in the gucci hat and sunglasses spotted me. I appreciate it and the food was amazing as always!
Caitlin Reilly
EDIT: spoke with general manager ashley and she handled my complaint with understanding and kindness and offered a free meal for the experience. I greatly appreciated her professionalism and eagerness to help rectify the situation. I have changed my rating specifically because of how well she handled the situation.
Came in on my lunch today to order a to-go order I be the first, walked in and with four people behind the counter not one person greeted me the entire time I was in there. walked over to the area where I thought I was supposed to order Didn't even get looked at by three people behind the counter one lady looked up and smiled at me but still didn't say a word to me. I'm on my lunch I don't have a lot of time But to not even be greeted, No one asked if they could help me no one asked what I needed No one even said hello. I've never had an experience like this at this location so it was highly disappointing and I don't plan on coming back. I understand that they were probably busy with orders for to go and things like that online orders but there was one other person in the entire restaurant already eating there's absolutely no reason that they couldn't have at least greeted me when I walked into the door. Even when I said okay I guess I'll just leave not one person said a word not one person gave a damn. After leaving i STILL tried to patronize the business, and my delivery order was missing the pickle that i had ordered with my perk points, so they were deleted from my balance and i didnt even get the pickle. Just disappointing.
Third time eating here. However this time I paid $8ish for some bread and lettuce hardly ANY MEAT at all, ordered the sweet heat
Jadon Salamone
Best sandwich shop in St.Charles
Mallory Rae
This place is delicious. Food is always amazing and the staff is always friendly. Shout out to Caitlin for being the actual goat though. The sweet heat pulled pork is a 10/10 - def recommend that bad boy. Treat yourself to the delicious cookies too - the sugar one whewwww boy, that sucker is delicious.
Anyways just go and eat here.
Brenden Thomas
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
mike walter
I have been going to this location 3 to 4 times a week for the past 3 years. The staff is always friendly.The sandwiches or salads there are always made with a nice conversation because I have become more or less a nice friendly regular there. A couple have stopped mid making my sandwich to tell me I'm their favorite customer. You have to understand that these folks serving you sandwiches at random parts of the day in a timely manner. They also have families and friends and just daily struggles that I try to just be a few minutes of smiles for them on that I remember their name and continue conversations with them through our days from across counters. If you just take a few minutes to chat with each one you may try to be an influence on their future. I see myself in their shoes when I was young. Some of these workers their first jobs.Some have been here years. We are all in this together. The staff I can name about 8 that work there and 2 to 3 that have left I still see once in a while as they grab food their. The outside seating is so nice on a nice night to sit and watch as the world goes by. You should always get your receipt and fill out the survey for a free cookie too. It tests the new workers on the register. I will continue to make an appearance 3 to 4 days a week and I know the work ethic and friendships iv seen and created won't change.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clubby, The Italian Sandwich, Roast Beef, Chicken Salad, Italian, Salads, Sandwich, Fountain, Cookie, Lucky 7
I did a pickup order. I brought the sandwich (The Wreck)home, it was the Big size. Opened it and there was 4 slices of salami, 2 slices of turkey, 2 slices of ham 2 slices of roast beef. I couldn't believe I spent $14 on that sandwich. They stapled a receipt to the bag with no prices on the receipt. I have pictures of the sandwich and the receipt they gave me. I don't think my family and I will order from there again.
Food: 1
We got take out sandwiches today. The multi grain bread on mine was so stale I couldn't eat it. I took the chicken salad off & put it on bread I had.
Food: 2
Service: 5
First time coming here and the service was spectacular!!!! Everyone was extremely helpful in navigating the app to order our food and made sure everything was right! I highly recommend coming to this location. The staff was amazing!!!
Atmosphere: 5
Food: 5
Service: 5
The employees are very friendly along with delicious subs. GM Ashlee is very kind and sweet to everyone. The Italian and chicken club sandwiches are my favorites!!
never had better food
Ashlee rocks but Riley is eh.
Nice selection of sandwiches, the Mediterranean is my favorite. Shakes are good too. We typically take out, but the atmosphere is generally nicer than Jimmy Johns.
I was short some change and the guy in the gucci hat and sunglasses spotted me. I appreciate it and the food was amazing as always!
EDIT: spoke with general manager ashley and she handled my complaint with understanding and kindness and offered a free meal for the experience. I greatly appreciated her professionalism and eagerness to help rectify the situation. I have changed my rating specifically because of how well she handled the situation.
Came in on my lunch today to order a to-go order I be the first, walked in and with four people behind the counter not one person greeted me the entire time I was in there. walked over to the area where I thought I was supposed to order Didn't even get looked at by three people behind the counter one lady looked up and smiled at me but still didn't say a word to me. I'm on my lunch I don't have a lot of time But to not even be greeted, No one asked if they could help me no one asked what I needed No one even said hello. I've never had an experience like this at this location so it was highly disappointing and I don't plan on coming back. I understand that they were probably busy with orders for to go and things like that online orders but there was one other person in the entire restaurant already eating there's absolutely no reason that they couldn't have at least greeted me when I walked into the door. Even when I said okay I guess I'll just leave not one person said a word not one person gave a damn. After leaving i STILL tried to patronize the business, and my delivery order was missing the pickle that i had ordered with my perk points, so they were deleted from my balance and i didnt even get the pickle. Just disappointing.
Always delicious
Restaurantji Recommends
Third time eating here. However this time I paid $8ish for some bread and lettuce hardly ANY MEAT at all, ordered the sweet heat
Best sandwich shop in St.Charles
This place is delicious. Food is always amazing and the staff is always friendly. Shout out to Caitlin for being the actual goat though. The sweet heat pulled pork is a 10/10 - def recommend that bad boy. Treat yourself to the delicious cookies too - the sugar one whewwww boy, that sucker is delicious.
Anyways just go and eat here.
Great food and great service
Atmosphere: 5
Food: 5
Service: 5
I have been going to this location 3 to 4 times a week for the past 3 years.
The staff is always friendly.The sandwiches or salads there are always made with a nice conversation because I have become more or less a nice friendly regular there.
A couple have stopped mid making my sandwich to tell me I'm their favorite customer.
You have to understand that these folks serving you sandwiches at random parts of the day in a timely manner.
They also have families and friends and just daily struggles that I try to just be a few minutes of smiles for them on that I remember their name and continue conversations with them through our days from across counters.
If you just take a few minutes to chat with each one you may try to be an influence on their future.
I see myself in their shoes when I was young. Some of these workers their first jobs.Some have been here years.
We are all in this together.
The staff I can name about 8 that work there and 2 to 3 that have left I still see once in a while as they grab food their.
The outside seating is so nice on a nice night to sit and watch as the world goes by.
You should always get your receipt and fill out the survey for a free cookie too.
It tests the new workers on the register.
I will continue to make an appearance 3 to 4 days a week and I know the work ethic and friendships iv seen and created won't change.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Clubby, The Italian Sandwich, Roast Beef, Chicken Salad, Italian, Salads, Sandwich, Fountain, Cookie, Lucky 7
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