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“Although it took over 40 minutes to get my food. A quick call to the store revealed that the order through the app didn't go through even though I was charged, and this store rectified this immediately and brought out fresh hot within minutes. Not blaming store, blame the app.“
“I ordered my food through my mobile app and went inside sat down at the little booth (Table top was really sticky as always is)waited , when my food was done the employee put it in the little cubby and didn't call my number or anything , I was in my phone patiently waiting, just happened to look up and seen a bag sitting in the cubby looked over to see what number it was sure enough it was mine . Has McDonald's employees forgotten how to communicate?“