Ate with a friend today and had a great experience. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Marky Mark
Heard not so good things about this store. WHAT!!! Shut down the haters! Had a great experience today. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
SWM !
All the love. Place is great.
Atmosphere: 5
Food: 5
Service: 5
Mareth Kuy
Love this place
Atmosphere: 5
Food: 5
Service: 5
Mackenzie Herrman
We ordered a snack off DoorDash. Our DoorDasher called and stated he went to pick up the order, but it had already been picked up by someone else. We called Sonic to see if we could resolve the issue and the young girl on the phone quickly dismissed us stating they did nothing wrong. She didn’t even give us a chance to ask if there was anything they could do before she hung up the phone. Luckily DoorDash had quick and efficient customer service and let us cancel our order with a full refund. I certainly don’t expect the customer to always be right, but when a conversation is started with hostility when we simple question is asked, it’s a very disappointing experience.
Service: 1
Jason Bailey
Smithville Sonic is hit or miss.
Atmosphere: 3
Food: 3
Service: 3
Doug Cirricione
Ordered thru Doordash When delivered, order was not correct. Went up to Smithville Sonic to get it corrected and was told they would not correct the order and blamed it on DD driver. Then requested we going thru Doordash for refund. Used DD for other locations in town and if there was an issue could go to the source and have it fixed.. Poor customer service by Smithville Sonic
Tina Shirley
Can't go wrong with The BLT
Rylie Robbins
I visited today and had a disappointing experience. I placed a mobile order and even though I added ranch to my order, they still forgot to add it. Ok simple mistake. So I pressed the red button to ask for some. After waiting for several minutes (mind you, I already have my food and it’s getting cold), still no answer. I decide to go through the drive thru. At the speaker they say sure no problem pull forward. 4 cars in front of me in the drive thru and the car 2 ahead of me gets their drinks brought out to them. I think, what about my ranch? But maybe they’re busy. So I wait for all of these cars to get their food and finally make my way to the window just to find the employees goofing off and playing with each other inside. All I needed was ranch. Had someone just opened the window when I pulled up, I could’ve been on my way already. Waited another couple minutes until a man comes to the window and says that they’re still working on my food. I told him I had a mobile order and all I needed was some ranch. He then COUGHS on his hand, then uses the same hand to grab the ranch and hand it to me. Disgusting. And now my food is cold. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Garry Watts
Food was good but their drink carrier for the car are the best in the business.
Terrible, I ordered cheddar bites and they gave me “pepper bites” I also ordered tots that weren’t in the bag at all, not to mention I waited in line for almost 15 minutes for my food. This location has had issues like this in the past and I never have a pleasant time at this location, they almost always mess up my order
Atmosphere: 1
Food: 1
Service: 1
Smithville Chamber
Fast, friendly, and always satisfying. A reliable stop for a cold drink or hot meal on the go.
Ate with a friend today and had a great experience. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Heard not so good things about this store. WHAT!!! Shut down the haters! Had a great experience today. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
All the love. Place is great.
Atmosphere: 5
Food: 5
Service: 5
Love this place
Atmosphere: 5
Food: 5
Service: 5
We ordered a snack off DoorDash. Our DoorDasher called and stated he went to pick up the order, but it had already been picked up by someone else. We called Sonic to see if we could resolve the issue and the young girl on the phone quickly dismissed us stating they did nothing wrong. She didn’t even give us a chance to ask if there was anything they could do before she hung up the phone. Luckily DoorDash had quick and efficient customer service and let us cancel our order with a full refund. I certainly don’t expect the customer to always be right, but when a conversation is started with hostility when we simple question is asked, it’s a very disappointing experience.
Service: 1
Smithville Sonic is hit or miss.
Atmosphere: 3
Food: 3
Service: 3
Ordered thru Doordash
When delivered, order was not correct. Went up to Smithville Sonic to get it corrected and was told they would not correct the order and blamed it on DD driver. Then requested we going thru Doordash for refund. Used DD for other locations in town and if there was an issue could go to the source and have it fixed.. Poor customer service by Smithville Sonic
Can't go wrong with The BLT
I visited today and had a disappointing experience. I placed a mobile order and even though I added ranch to my order, they still forgot to add it. Ok simple mistake. So I pressed the red button to ask for some. After waiting for several minutes (mind you, I already have my food and it’s getting cold), still no answer. I decide to go through the drive thru. At the speaker they say sure no problem pull forward. 4 cars in front of me in the drive thru and the car 2 ahead of me gets their drinks brought out to them. I think, what about my ranch? But maybe they’re busy. So I wait for all of these cars to get their food and finally make my way to the window just to find the employees goofing off and playing with each other inside. All I needed was ranch. Had someone just opened the window when I pulled up, I could’ve been on my way already. Waited another couple minutes until a man comes to the window and says that they’re still working on my food. I told him I had a mobile order and all I needed was some ranch. He then COUGHS on his hand, then uses the same hand to grab the ranch and hand it to me. Disgusting. And now my food is cold. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Food was good but their drink carrier for the car are the best in the business.
Restaurantji Recommends
They are very nice and good with getting the orders out fast
Atmosphere: 5
Food: 5
Service: 5
Huge milkshake!! Great tasty treat.
Atmosphere: 5
Food: 5
Service: 5
Cold fries, stall didn't work. Friendly worker
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Burger, Fries, Onion Rings, Mozzarella Sticks
Terrible, I ordered cheddar bites and they gave me “pepper bites” I also ordered tots that weren’t in the bag at all, not to mention I waited in line for almost 15 minutes for my food. This location has had issues like this in the past and I never have a pleasant time at this location, they almost always mess up my order
Atmosphere: 1
Food: 1
Service: 1
Fast, friendly, and always satisfying. A reliable stop for a cold drink or hot meal on the go.
Atmosphere: 5
Food: 5
Service: 5
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