Arby's
1833 W Republic Rd, Springfield
(417) 890-0902
Recent Reviews
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Only place I can find a good reuben sandwich
Atmosphere: 5
Food: 5
Service: 5
Worth it
Atmosphere: 5
Food: 5
Service: 5
They charge for a glass of water... I won't go there again!
First bad experience I've ever had at an Arby's
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Atmosphere: 2
Food: 3
Service: 1
Good for fast.
Atmosphere: 4
Food: 4
Service: 4
Very nice , lady's at the counter were polite and very nice to.my disabled parents.
Atmosphere: 5
Food: 5
Service: 5
When I first went to Arby's I got some sandwich I believe it was some kind of roast beef sandwich. I had never ordered from there before. I was not a fan of that sandwich. With that being said this place really redeemed itself with the corned beef sandwich that they have. I loved it, and my kids loved their mac and cheese! It was a calm environment and nice to sit with family.
Atmosphere: 5
Food: 5
Service: 5
Super nice people working here.
Atmosphere: 5
Food: 4
Service: 5
Just moved here and have already had 2 bad experiences and won’t be back. First time they didn’t give me back my credit card. I had to ask for it back. 2nd time I ordered chicken strips and they give me 1 that’s about the size of a nugget. I said this is really small can you give me another one? She said no that’s just how they come. I said that’s odd because the other 2 are normal sized. She said yup and wouldn’t give me another one. Kinda crazy to take your job at Arby’s that seriously.
Service: 1
Probably the best managed Arby's in town. The food is always on point.
Atmosphere: 4
Food: 4
Service: 4
Food was hot but quality was poor. Chicken, curly fries, and patatoe cakes were way over cooked, very dark in color, and tasted like it was all cooked with the chicken. Not the Arby's food I'm used to receiving.
Atmosphere: 4
Food: 2
Service: 4
Restaurantji Recommends
Too focused on maintaining drive thru times that they ignore maintaining reasonable lobby/online order times.
Atmosphere: 2
Food: 2
Service: 2
I kind of really hate how big the portions are. I can never finish my sandwich. The food is pretty good, and the employees were friendly. The floor was super sticky
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Curly Fries, Reuben, Smokehouse Brisket
I have had many filing meals here that taste great 👍 👌 😋 ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
I have a brother that is Disable and he can take over an hour to eat. Other places we have eaten, we were always told to take our time. We have done 8a-11a for breakfast at Hardee's at Battlefield and Kansas Express with friends in wheelchairs since we visited afterwards too without being frowned upon. Today 2/23/2025 I drop my brother and girlfriend here at 1130a Arby's at Republic Road and Kansas Express they ordered there food around 1142a. I told my girlfriend I was heading to help my Accountings with his car battery issue at Fort and Battlefield around noon. I left the parking lot at 1202p. Got my Accountings car started and back to his house near Walnut Lawn and Kansas Express around 1240p. I gave my brother another 20 min to eat in case he wasn't finished. Went inside to initial and signed my tax return. My Accountings girlfriend said my girlfriend called saying Arby's wants them to leave they have been there for almost 3 hours. I left my Accountings house and got to Arby's. I went in and asked why my disabled brother was being kicked out. I was told by a supervisor or manager that they only allow customers 30 minutes to eat and had to leave per their policy. She said she allowed my brother to be there for almost 3 hours. After 2 hour and 30 min she said she told my girlfriend they had 30 minutes to contact an uber, friends or parents or they will have to contact the cops. There were probably 2 other customers there at that time so inside was pretty slow. I was confused and wasn't expecting that reply. I asked for the policy notice sign because it wasn't at the door as I walked in. The supervisor lady said it wasn't posted it's just their policy. It was my fault for ditching them there at Arby's, I did not know I needed to justify my life outside of Arby's to be a customer at Arbys. I tried to take a picture of the Supervisor around 142p but she turned away. I was probably there for 15 min trying to understand the reason before even thinking of taking a picture for this post. There was another staff member at the counter trying to justify her Supervisor too. The supervisor said there was no need for pictures as they had cameras to show what happened. My brother and girlfriend weren't being loud or rude or anything. I have no idea if stuff is still happening nowadays. Hope they have the recording and someone can get a copy of it to make this Arby's famous if they are in the wrong. Reminder this was from my perspective and how they replied to me made every thought I had even worse. There were no sour words thrown by the Arby's staff. I told them I did not have any illness or sourness towards them, just their policy. My Accounting and his girlfriend were surprised and confused too. I asked strangers on the street about it and they were shocked. Again this was from my perspective, I'm hoping this is more of a communication error and they just failed to explain themselves properly. I reported this to Arby's Online, I don't know if they will see it and correct the issue. We will probably just avoid this Arby's from now on.
Atmosphere: 1
Food: 4
Service: 1
Reuben was great. Double meat beef and cheddar was a bit skimpy on the cheddar. I asked for horsey sauce. Got 3. I know the economy is tough but please. Otherwise the food was great.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Roast Beef, Reuben
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