Awful place run far away they are only interested in money they will "discharge" you the same day monet runs out they don't care if you can take care of yourself or not or if you have a safe place to go pay up or get out is there motto
Regina Bankston
Every aspect at Birch Point was fantastic in taking care of our mom. The staff is deeply compassionate to every resident and they work tirelessly to ensure all needs are met. Their kindness and professionalism allowed us to rest at ease with her care when we couldn't be there. And when the end came Lindsey & Cheryl sat by her side sending her off with love & peace. Thank you BP!
Stacy Durden
Great staff, great facility. The residents love living here.the food is awesome.
Christina Hawkins
I had a friend who was a resident of Birch Pointe. She absolutely LOVED the facility and the staff! Everyone cares for the residents as if they were their own family. My friend eventually passed away and the staff were just as heartbroken as we all were. I highly recommend Birch Pointe. Go in, grab something delicious from their bakery and check out this beautiful facility! You will not be disappointed!
Michaela Hearne
My great Aunt Hazel lived out her last days here she was 104 and she loved living here. If I could give this place 10 Stars I would! She was so well taken care of. The staff was always so friendly and helpful! I would recommend Birch Pointe to anyone looking for a safe and positive place for an elderly family member to live.
Taylar Grant
I have been working at Birch pointe for awhile now and I am very blessed to say that I am a part of this team! The staff has welcomed me with open arms since day one and have also been very patient with me while learning new tasks every day and getting to know the residents. Our residents are sweet, fun and full of personality! The facility is beautiful, and I feel very blessed to have an administrator that I feel cares about not only my working needs, but personal ones as well.
sophie talburt
Birch Pointe Health and Rehab is the best facility in Springfield and surrounding areas. The staff on-site is always ready to help you in times of need. Everyone is beyond friendly and it makes Birch Pointe feel like an actual home instead of a facility. Family members meet others and make connections that last while they're in Birch Pointe. This is the place to have your relatives stay in because they will be in great hands.
Becky Hatley
First of all, let me say that in todays times, knowing full and well from a managers standpoint that it’s HARD to find good, qualified people who WANT to work… and working hard is what you have to do when working with those needing therapy or needing daily care in anyway, Birch Pointe has done a good job of it.We went from having our parents in the home with us to needing assistance 24/7 in the matter of a few months. This place is attentive to our needs. Bailey (social worker) & Amber (business office) have made the financial and social side of things so much easier. We initially moved one parent in and ended up needing to move the other in within months later. Both of these ladies worked hard to help us make this happen. When we lost one of the parents (age of 97) they were there to hug us and make sure again every need was met. Jon (GM) was great to work with in getting everything we needed to make the transitions as seamless as they could be. The parent that is left there currently, has severe Parkinson’s (and not the normal version of Parkinson’s either, the worst form of it). She is in great hands. Lindsay (Nurse supervisor) and Bethany (Nurse) along with Raven (aide) have been amazing. They answer our questions and make sure our needs are met and we have answers to our requests. *Now, has it all been sunshine and rainbows - NO, ABSOLUTELY NO!*. Nor was it when they were living with us. Have they received the care they needed, YES, and when we didn’t think they were receiving the care they should, did someone step up and find the answers, YES!! 100% of the time. I also recommend the LongTerm Hospice Team that they work with there. They have been amazing at stepping in while (like everywhere, including your local coffee shop or hospital) Birch Pointe is understaffed. I assume our world will look like this for a bit longer, and I’m happy to say with the friends we’ve made at BP I hope we stay in contact with a few of them even after we need their care.
h f
This is an excellent facility! The nurses and staff are amazing! The facility is well cared for and very clean. Such a warm, welcoming place!
Ernie Thomas
I was there for several months. The staff was amazing. They had shortage of staff like everyone else. They were compassion driven. Beautiful facility. The ot & pt did a great job getting getting me ready for my next step. The food for the most part was good. Occasionally it was a failure, any kitchen can. Jessica, Angela, Chelsea, Jeremy, kristina, angie plus many more I can't remember there names right now were great to be around & Truelycare. None of them were afraid to shift to diffrent roles if needed. I would go back if there services were ever needed again
If you are looking for rehab or long term care facility, our family would highly recommend Birchpointe. The therapy is amazing, the staff are skilled, professional, and respectful.
Jon Bowgen
Great place, and great staff! Would recommend Birch Pointe to anyone!
Andrea Hultgren
My Mom had several stays at Birch Pointe 6/2022 and 10/2022 and I was so pleased with her care. Angela, Chelsea, Jessica, Cody, Amber and Bailey, and many other's who's names I can't remember, were all amazing and when my Mom left we missed them. Working in this field is difficult work and I was always amazed with how they responded to my Mom, even through they had so much work to do. I'm so grateful for all of you that work there and touched our lives. Your team brought comfort and joy in a very difficult season.
Chelsey Moore
I've worked here for 3 years now. My DON and ADON are amazing and always helps the staff when we are shortstaffed. My coworkers are caring and hard working. I always have help when I need it even though nurses are completely short staffed in every facility. Everyday we make the best out of our jobs. Our therapy department is amazing and I've seen such great improvement in so many of my patients.
Bailey Bowgen
I have worked at BirchPointe Health & Rehab for about a year now & I can say that our staff truly cares about the residents & families that come in here. Our rehab/therapy department is phenomenal! This is a lovely place to work & put your loved one for adequate care ?
Awful place run far away they are only interested in money they will "discharge" you the same day monet runs out they don't care if you can take care of yourself or not or if you have a safe place to go pay up or get out is there motto
Every aspect at Birch Point was fantastic in taking care of our mom. The staff is deeply compassionate to every resident and they work tirelessly to ensure all needs are met. Their kindness and professionalism allowed us to rest at ease with her care when we couldn't be there. And when the end came Lindsey & Cheryl sat by her side sending her off with love & peace. Thank you BP!
Great staff, great facility. The residents love living here.the food is awesome.
I had a friend who was a resident of Birch Pointe. She absolutely LOVED the facility and the staff! Everyone cares for the residents as if they were their own family. My friend eventually passed away and the staff were just as heartbroken as we all were. I highly recommend Birch Pointe. Go in, grab something delicious from their bakery and check out this beautiful facility! You will not be disappointed!
My great Aunt Hazel lived out her last days here she was 104 and she loved living here. If I could give this place 10 Stars I would! She was so well taken care of. The staff was always so friendly and helpful! I would recommend Birch Pointe to anyone looking for a safe and positive place for an elderly family member to live.
I have been working at Birch pointe for awhile now and I am very blessed to say that I am a part of this team! The staff has welcomed me with open arms since day one and have also been very patient with me while learning new tasks every day and getting to know the residents. Our residents are sweet, fun and full of personality! The facility is beautiful, and I feel very blessed to have an administrator that I feel cares about not only my working needs, but personal ones as well.
Birch Pointe Health and Rehab is the best facility in Springfield and surrounding areas. The staff on-site is always ready to help you in times of need. Everyone is beyond friendly and it makes Birch Pointe feel like an actual home instead of a facility. Family members meet others and make connections that last while they're in Birch Pointe. This is the place to have your relatives stay in because they will be in great hands.
First of all, let me say that in todays times, knowing full and well from a managers standpoint that it’s HARD to find good, qualified people who WANT to work… and working hard is what you have to do when working with those needing therapy or needing daily care in anyway, Birch Pointe has done a good job of it.We went from having our parents in the home with us to needing assistance 24/7 in the matter of a few months. This place is attentive to our needs. Bailey (social worker) & Amber (business office) have made the financial and social side of things so much easier. We initially moved one parent in and ended up needing to move the other in within months later. Both of these ladies worked hard to help us make this happen. When we lost one of the parents (age of 97) they were there to hug us and make sure again every need was met. Jon (GM) was great to work with in getting everything we needed to make the transitions as seamless as they could be. The parent that is left there currently, has severe Parkinson’s (and not the normal version of Parkinson’s either, the worst form of it). She is in great hands. Lindsay (Nurse supervisor) and Bethany (Nurse) along with Raven (aide) have been amazing. They answer our questions and make sure our needs are met and we have answers to our requests. *Now, has it all been sunshine and rainbows - NO, ABSOLUTELY NO!*. Nor was it when they were living with us. Have they received the care they needed, YES, and when we didn’t think they were receiving the care they should, did someone step up and find the answers, YES!! 100% of the time. I also recommend the LongTerm Hospice Team that they work with there. They have been amazing at stepping in while (like everywhere, including your local coffee shop or hospital) Birch Pointe is understaffed. I assume our world will look like this for a bit longer, and I’m happy to say with the friends we’ve made at BP I hope we stay in contact with a few of them even after we need their care.
This is an excellent facility! The nurses and staff are amazing! The facility is well cared for and very clean. Such a warm, welcoming place!
I was there for several months. The staff was amazing. They had shortage of staff like everyone else. They were compassion driven. Beautiful facility. The ot & pt did a great job getting getting me ready for my next step. The food for the most part was good. Occasionally it was a failure, any kitchen can. Jessica, Angela, Chelsea, Jeremy, kristina, angie plus many more I can't remember there names right now were great to be around & Truelycare. None of them were afraid to shift to diffrent roles if needed. I would go back if there services were ever needed again
Restaurantji Recommends
If you are looking for rehab or long term care facility, our family would highly recommend Birchpointe. The therapy is amazing, the staff are skilled, professional, and respectful.
Great place, and great staff! Would recommend Birch Pointe to anyone!
My Mom had several stays at Birch Pointe 6/2022 and 10/2022 and I was so pleased with her care. Angela, Chelsea, Jessica, Cody, Amber and Bailey, and many other's who's names I can't remember, were all amazing and when my Mom left we missed them. Working in this field is difficult work and I was always amazed with how they responded to my Mom, even through they had so much work to do. I'm so grateful for all of you that work there and touched our lives. Your team brought comfort and joy in a very difficult season.
I've worked here for 3 years now. My DON and ADON are amazing and always helps the staff when we are shortstaffed. My coworkers are caring and hard working. I always have help when I need it even though nurses are completely short staffed in every facility. Everyday we make the best out of our jobs. Our therapy department is amazing and I've seen such great improvement in so many of my patients.
I have worked at BirchPointe Health & Rehab for about a year now & I can say that our staff truly cares about the residents & families that come in here. Our rehab/therapy department is phenomenal! This is a lovely place to work & put your loved one for adequate care ?