I sat on the phone for about 42 minutes on hold while no one ever picked up in regards to my pizza order
Service: 1
Taylor Wakeman
You can no longer call the store directly to let them know of security issues.
Zach
I had previously had a few bad experiences with the graveyard shift, I want to say I have seen a complete turnaround, and the night cook older gentleman has been quick with orders and has a good attitude for his job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Cameron Flanagan
Does not matter what time you come in all the warmer food will be over an hour old
Atmosphere: 1
Food: 1
Service: 1
Ethan Potter
extremely rude lady at the counter
Atmosphere: 1
Service: 1
Busygrandma7 Buzygranny7
No toilet paper in bathroom!! In any stall and it was filthy and stunk! The rest of the store is nice. I’m surprised how nasty the bathroom is!! The men’s room was disgusting as well according to my husband.
Atmosphere: 1
Food: 4
Service: 1
Lorean Keefer
Ordered 2 pizzas and they both showed up part raw.
Food: 1
Karina S (M)
Megan is a fantastic cashier! Always friendly when I come in to get stuff. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
Alex Cooper
After door dash confirmed their driver stole my delivery but refused to pay me back, and had me jumping hoops, the great team here at Casey's made it right for me and then some. The young man who worked kitchen tonight is the sole reason my expierence and this review is so positive. Ya'll have a great night crew. Folks I can't reccomend this location enough.
645pm went in for pizza for my sick child. There was 1 slice of pepperoni that looked like it was sitting there for 5 hours. Asked if more was coming out & the lady stated she was shutting the kitchen down after her current order. I offered to buy a whole pie & she still refused to make it. The man waiting for his order told me it was like pulling teeth just to have her make his order. Very dissatisfied.
Food: 1
Service: 1
Joni Kay
Don't expect to get competence if you're a delivery driver. The pizza baker stared directly at me for five minutes, then confirmed my order, then started making the order — AFTER it was called in half an hour ago, before I got here. It always supposed to be done. Now my numbers are taking the rap for someone else's incompetence.
Atmosphere: 1
Food: 1
Service: 1
Marcus Frick
Y’all’s restrooms are more foul that a mexico truck stop there is poop and puke and overflowing trash everywhere…
David
I had to air up a dolly tire because it was flat while we were out trying to deliver a washing machine to our granddaughter, they charge $1.75 for AIR, plus the nozzle was the most mickey mouse thing I've ever used, so I ended up spending $3.50 for AIR, I have shopped at this store for many many years but I'll probably stop because of something that should be free,talk about price gouging while you're having a bad tire problem...it will be the last time they get any money from me...gas, pizza, drinks or snacks.
Atmosphere: 1
Service: 1
John Taylor
My favorite Casey's in Springfield. Staff is always friendly and helpful. With the Casey's app I get incredible deals on snacks and beverages. I will literally go all the way across town just to shop this location.
Bone dry windshield cleaner at all of the pumps.
Service: 2
I sat on the phone for about 42 minutes on hold while no one ever picked up in regards to my pizza order
Service: 1
You can no longer call the store directly to let them know of security issues.
I had previously had a few bad experiences with the graveyard shift, I want to say I have seen a complete turnaround, and the night cook older gentleman has been quick with orders and has a good attitude for his job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Does not matter what time you come in all the warmer food will be over an hour old
Atmosphere: 1
Food: 1
Service: 1
extremely rude lady at the counter
Atmosphere: 1
Service: 1
No toilet paper in bathroom!! In any stall and it was filthy and stunk! The rest of the store is nice. I’m surprised how nasty the bathroom is!! The men’s room was disgusting as well according to my husband.
Atmosphere: 1
Food: 4
Service: 1
Ordered 2 pizzas and they both showed up part raw.
Food: 1
Megan is a fantastic cashier! Always friendly when I come in to get stuff. Great customer service!
Atmosphere: 5
Food: 5
Service: 5
After door dash confirmed their driver stole my delivery but refused to pay me back, and had me jumping hoops, the great team here at Casey's made it right for me and then some. The young man who worked kitchen tonight is the sole reason my expierence and this review is so positive. Ya'll have a great night crew. Folks I can't reccomend this location enough.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
645pm went in for pizza for my sick child. There was 1 slice of pepperoni that looked like it was sitting there for 5 hours. Asked if more was coming out & the lady stated she was shutting the kitchen down after her current order. I offered to buy a whole pie & she still refused to make it. The man waiting for his order told me it was like pulling teeth just to have her make his order. Very dissatisfied.
Food: 1
Service: 1
Don't expect to get competence if you're a delivery driver. The pizza baker stared directly at me for five minutes, then confirmed my order, then started making the order — AFTER it was called in half an hour ago, before I got here. It always supposed to be done. Now my numbers are taking the rap for someone else's incompetence.
Atmosphere: 1
Food: 1
Service: 1
Y’all’s restrooms are more foul that a mexico truck stop there is poop and puke and overflowing trash everywhere…
I had to air up a dolly tire because it was flat while we were out trying to deliver a washing machine to our granddaughter, they charge $1.75 for AIR, plus the nozzle was the most mickey mouse thing I've ever used, so I ended up spending $3.50 for AIR, I have shopped at this store for many many years but I'll probably stop because of something that should be free,talk about price gouging while you're having a bad tire problem...it will be the last time they get any money from me...gas, pizza, drinks or snacks.
Atmosphere: 1
Service: 1
My favorite Casey's in Springfield. Staff is always friendly and helpful. With the Casey's app I get incredible deals on snacks and beverages. I will literally go all the way across town just to shop this location.
Atmosphere: 5
Food: 5
Service: 5
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