Chick-fil-A
901 S National Ave, Springfield
(417) 836-4211
Recent Reviews
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Always solid.
Atmosphere: 5
Food: 5
Service: 5
Can't ever go wrong with Chick-fil-A! Love their chicken sandwiches and frosted coffee. It's always so clean inside and the workers are also very kind.
Atmosphere: 5
Food: 5
Service: 5
Workers don’t know what they’re doing, and don’t understand English well. I asked 4 times for an Oreo milkshake, and the guy had no clue what I was talking about. I then say cookies and cream and then he understands. When I received my shake, it was 3/4 of the way full and it was straight milk almost. There was also no whipped cream on it either. Also found 2 black hairs on the outside of the cup. Absolutely foul.
Every time I have gotten food from here, there has been something wrong with it. The chicken has a lot of gristle, they serve old food, and today I found mold on my fries. Why is this chic-fil-a location SO bad?
Atmosphere: 3
Food: 1
Service: 1
Food tastes alright until later that night. Both times I got food I got food poisoning. One was with a normal chicken sandwich and one was with a grilled chicken sandwich. Stay away if you don't want a tummy ache.
Atmosphere: 3
Food: 1
Service: 3
I'm happy that there is a location closer to me now !!I think that they are working out some 'bugs' in this new location1st time my chicken was dry. Out of the ordinary for Chik fil A2nd time I didn't get the mayo I asked for and the cup of ice was medium instead of large3rd time I always ask for no ice in my unsweet tea with a cup of ice. Tonight they put ice in my tea and uncharacteristically the tea has a bitterness to itI won't give up because I really enjoy Chik Fil AI guess they don't offer receipts with an option to complete a review for free stuff anymore. I do recognize that every employee has been amazing!!
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Chicken Sandwich
Drive through , food was good fries were hot n good , strawberry shake was
Atmosphere: 3
Food: 4
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Chick-Fil-A Deluxe Sandwich
Delicious as always.
Atmosphere: 5
Food: 5
Service: 5
Waited 20 minutes for a sandwich and fries. Had to remind the staff about my order twice. Several people behind me in line got their food before I did.
Atmosphere: 2
Food: 3
Service: 1
Fast service, quality food that always comes out
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always a pleasure doing business here! :D
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Nuggets
Waited over 15 minutes to get 1 deluxe sandwich, while 4 people that were after me in line got their food first and they all had bigger orders. On top of that my sandwich was not prepared correct nor they gave me what I asked for. I remember when this place used to be great years ago.
Atmosphere: 1
Food: 1
Service: 1
Terrible. I waited for 15 minutes and watched every single person that ordered after me get their food first. I only ordered one thing.
It's Chick-fil-A. The food is great, but the service is not up to snuff. The workers are inefficient. Waiting 30 minutes to order my food, and another 10 to receive it is not good. They don't read out the order when handing the food off, resulting in people accidentally stealing food.I could go on and on about the shortcomings of this location in comparison to other locations, but that's basically it. The service is abhorrent, but the food is good.
Atmosphere: 3
Food: 5
Service: 1
Sometimes I just need to escape
Parking: No one was there
Atmosphere: 3
Food: 5
Service: 4
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