I’ve ordered here several times and I order the same thing every single time. This time my order seemed to be made differently and they didn’t have the same salsa Verde as I get every time. Then tried to say that maybe it was a different place. although I know where I’ve been picking up my food each time. I usually don’t leave negative reviews, but I had to go back in the restaurant twice and have them correct my order as well. Just disappointed as I was really loving this place and I’m nine months pregnant so not getting the craving you’ve been wanting makes for a negative experience lol
Also I always only get one taco and it’s never been $8
Michele Firth
Great food and very inexpensive.
Atmosphere: 5
Food: 5
Service: 5
Mark Shipley
The food is alway good. Services a little soul last time we were there.
Atmosphere: 3
Food: 4
Service: 3
Trapper Meadors
Great lunch, fast service
Atmosphere: 5
Food: 5
Service: 5
Marilee Daugherity
Always the best!!!! Absolutely can’t say enough great things! Staff, food, atmosphere!! Salsa is always good!!
Atmosphere: 5
Food: 5
Service: 5
Christy Davidson
While I've been to El sombrero many times and I really like your food there is a waitress there...an older lady. I don't know if she's the owner. But she never smiles. Barely stands there long enough to take your order then when she brings you something doesn't wait long enough to see if you need something else. Then when she walks by without looking at you and you ask for something else she seems put out. Then when you're done eating and she brings the check she's kinda sweet asking if you need something else. I guess because it's tip time. This has happened every time she waits on me any my friends. It's because of her only I will consider not coming back. But the food is really good!
Atmosphere: 5
Food: 5
Service: 1
Megan Wawrzyniak
We have been coming here for over 10 years! One of our loyal spots. Family owned and operated. Wonderful options on the menu. I believe they even have a vegetarian options. They have some of the best rice and queso in town. I’ve had a lot and most I forget to review. I am trying to be better. EAT HERE! Support local!
Atmosphere: 5
Food: 5
Service: 4
Dan “Spyder” Person
Our favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp, El Molcajete, Chips \u0026 Salsa, Taco Salad, Fajitas, Beans, Guacamole, Burrito, Nachos, Pollo Loco, Two Beef Tacos, Burrito Rio Grande, Vuelve A la Vida, Chile Relleno, Refried Beans, Shrimp Nachos, Fiesta Fajitas, Carne Asada, Pollo a La Parrilla
Melissa McCraw-Hummer
Wonderful local business. We’ve been eating here since we moved to Springfield in 2020. Haven’t ever had a bad experience!
Food is great, service is quick, prices are affordable, and the people are just fantastic! The owner and his family are genuinely great people. They get to know their customers.
Our 6 year old daughter loves it when he calls her “Princess.” Her favorite part is paying for peppermint patties or candy at the register all by herself. She started the tradition at 2 and it’s so fun to see how sweet and helpful the staff are with her while letting her have the moment of independence.
If you’re looking to support a great local restaurant, don’t pass over El Sombrero!
Atmosphere: 5
Food: 5
Service: 5
Yvonne Simonds
Actually took an order to go. 2 orders of Taco & enchilada rice beans combination. Delicious 😋 *** it also included a large bag of chips and salsa.
I am the GM of the Appliance store that's located next to the wonderful place. Great food and top notch customer service.
Danielle Eskra
I had a really unfortunate experience at El Sombrero that left me genuinely disappointed. I’m new to town and this is the closest Mexican restaurant to my house so I was excited to give it a try. When my food came out, I took a couple of bites and bit down on a staple that was in the dish. I set it aside on my plate and waited for our server, Jesus, to come back so I could let him know.
When we told him, he didn’t seem to concerned he just asked if I wanted a new dish. Of course, I said yes, but I was surprised by how casually it was handled considering the safety issue and could have cut my mouth open on it. I waited for the replacement while my family ate their meals. I received my replacement meal and ate alone while my family awkwardly waited for me to finish. :/
At the end of the meal, I assumed they would remove it from the bill. They didn’t. So we asked if anything could be done to make up for what happened. Jesus said the front desk associate, Jose, would take care of it. But when we went to pay, Jose said he couldn’t do anything because they had already made me a replacement and I ate the replacement. We explained that I had only had a couple of bites before finding the staple, and that this situation wasn’t our fault—it was an inconvenience of time and a safety concern.
Jose said the owners weren’t there and that he couldn’t call them because they were “too busy.” Weird, I’m too busy to get my mouth cut by a staple here ever again.
I don’t think it’s unreasonable to expect some kind of gesture in response to biting into a staple. I understand mistakes happen but it’s how you handle them that counts. I regret not taking a photo of my plate and a picture of the staple, but I literally did not think it would come to this.
If the owners read this, I’d appreciate the chance to talk and see if you’re open to making this right. We were actually planning to come back for Father’s Day to try the giant tomahawk steak. But after this, I seriously doubt it
blueman66
walked into this restaurant and was not expecting much. got our food and wow it was very good, the waiter was very nice and quick. will eat here again
Lisa Koch
Absolutely recommend 100%. The food was amazing. Came out super fast but fresh. We ordered 3 tamahawk steaks, a molcajete and a my mom ordered a chicken dish. All 8 of us and the 2 kids loved everything. The service was top notch as well!! We will definitely return.
I’ve ordered here several times and I order the same thing every single time. This time my order seemed to be made differently and they didn’t have the same salsa Verde as I get every time. Then tried to say that maybe it was a different place. although I know where I’ve been picking up my food each time. I usually don’t leave negative reviews, but I had to go back in the restaurant twice and have them correct my order as well. Just disappointed as I was really loving this place and I’m nine months pregnant so not getting the craving you’ve been wanting makes for a negative experience lol Also I always only get one taco and it’s never been $8
Great food and very inexpensive.
Atmosphere: 5
Food: 5
Service: 5
The food is alway good. Services a little soul last time we were there.
Atmosphere: 3
Food: 4
Service: 3
Great lunch, fast service
Atmosphere: 5
Food: 5
Service: 5
Always the best!!!! Absolutely can’t say enough great things! Staff, food, atmosphere!! Salsa is always good!!
Atmosphere: 5
Food: 5
Service: 5
While I've been to El sombrero many times and I really like your food there is a waitress there...an older lady. I don't know if she's the owner. But she never smiles. Barely stands there long enough to take your order then when she brings you something doesn't wait long enough to see if you need something else. Then when she walks by without looking at you and you ask for something else she seems put out. Then when you're done eating and she brings the check she's kinda sweet asking if you need something else. I guess because it's tip time. This has happened every time she waits on me any my friends. It's because of her only I will consider not coming back. But the food is really good!
Atmosphere: 5
Food: 5
Service: 1
We have been coming here for over 10 years! One of our loyal spots. Family owned and operated. Wonderful options on the menu. I believe they even have a vegetarian options. They have some of the best rice and queso in town. I’ve had a lot and most I forget to review. I am trying to be better. EAT HERE! Support local!
Atmosphere: 5
Food: 5
Service: 4
Our favorite!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp, El Molcajete, Chips \u0026 Salsa, Taco Salad, Fajitas, Beans, Guacamole, Burrito, Nachos, Pollo Loco, Two Beef Tacos, Burrito Rio Grande, Vuelve A la Vida, Chile Relleno, Refried Beans, Shrimp Nachos, Fiesta Fajitas, Carne Asada, Pollo a La Parrilla
Wonderful local business. We’ve been eating here since we moved to Springfield in 2020. Haven’t ever had a bad experience!
Food is great, service is quick, prices are affordable, and the people are just fantastic! The owner and his family are genuinely great people. They get to know their customers.
Our 6 year old daughter loves it when he calls her “Princess.” Her favorite part is paying for peppermint patties or candy at the register all by herself. She started the tradition at 2 and it’s so fun to see how sweet and helpful the staff are with her while letting her have the moment of independence.
If you’re looking to support a great local restaurant, don’t pass over El Sombrero!
Atmosphere: 5
Food: 5
Service: 5
Actually took an order to go. 2 orders of Taco & enchilada rice beans combination. Delicious 😋 *** it also included a large bag of chips and salsa.
Restaurantji Recommends
Best mexican food in Springfield
I am the GM of the Appliance store that's located next to the wonderful place. Great food and top notch customer service.
I had a really unfortunate experience at El Sombrero that left me genuinely disappointed. I’m new to town and this is the closest Mexican restaurant to my house so I was excited to give it a try. When my food came out, I took a couple of bites and bit down on a staple that was in the dish. I set it aside on my plate and waited for our server, Jesus, to come back so I could let him know.
When we told him, he didn’t seem to concerned he just asked if I wanted a new dish. Of course, I said yes, but I was surprised by how casually it was handled considering the safety issue and could have cut my mouth open on it. I waited for the replacement while my family ate their meals. I received my replacement meal and ate alone while my family awkwardly waited for me to finish. :/
At the end of the meal, I assumed they would remove it from the bill. They didn’t. So we asked if anything could be done to make up for what happened. Jesus said the front desk associate, Jose, would take care of it. But when we went to pay, Jose said he couldn’t do anything because they had already made me a replacement and I ate the replacement. We explained that I had only had a couple of bites before finding the staple, and that this situation wasn’t our fault—it was an inconvenience of time and a safety concern.
Jose said the owners weren’t there and that he couldn’t call them because they were “too busy.” Weird, I’m too busy to get my mouth cut by a staple here ever again.
I don’t think it’s unreasonable to expect some kind of gesture in response to biting into a staple. I understand mistakes happen but it’s how you handle them that counts.
I regret not taking a photo of my plate and a picture of the staple, but I literally did not think it would come to this.
If the owners read this, I’d appreciate the chance to talk and see if you’re open to making this right. We were actually planning to come back for Father’s Day to try the giant tomahawk steak. But after this, I seriously doubt it
walked into this restaurant and was not expecting much. got our food and wow it was very good, the waiter was very nice and quick. will eat here again
Absolutely recommend 100%. The food was amazing. Came out super fast but fresh. We ordered 3 tamahawk steaks, a molcajete and a my mom ordered a chicken dish. All 8 of us and the 2 kids loved everything. The service was top notch as well!! We will definitely return.
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