Great American Cookies

2825 S Glenstone Ave Space D-2, Springfield
(417) 881-4400

Recent Reviews

Dr. Richard Baker

My daughter and son love these cookie cakes. Even though they are in college, they still request them for their birthdays. It’s embarrassing how much they love them.Parking: The parking is the battlefield mall parking so there’s plenty of parking spots

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Birthday Cake Cookie

Jonn 3. (Jonn)

I love the cookies here so much! Although they are a bit too sweet for

Atmosphere: 5

Food: 5

Service: 5

Debi Cameron

I ordered the cookie cake and just picked it up. It's decorations was nice but the cookie itself looked unbaked and tasted raw. I'm very disappointed. This was a yearly purchase. Sorry to say I won't be ordering again.

Atmosphere: 3

Food: 2

Service: 5

Glenn Lawrence

A little expensive but the grandkids were with us, so. .....

Coleen Jackson

Always amazing and delicious. Tonya is a really great worker and always goes above and beyond.

zachary roman

I live in Europe now, but a friend of mine living in the area of this cookie place was having a bad day, so I sent him a box. Immediately upon placing the order I began to receive scam emails and adverts from a slew of sketchy companies. I haven't ordered something from the USA in years, so I know it was this transaction that lead to all the spam and scam.This place will sell your data instantly, I think this is unethical.

Brian G.

The manager is a racist & wont hire minorities. I applied before & he told me he was "too busy" to train me even though I worked at a location before. He has the worst attitude & is a very mean person. He had a "we are hiring" sign up for years & wouldn't hire anybody of color but claimed they needed staff. When he got called out about it from a google review he immediately hired an all white staff & took the sign down. Tried to play me about my experience over baking cookies when I literally cook everyday at home. Baking cookies isn't rocket science. But apparently accepting somebody who isn't the same race as you is (at least for him).

Mia Kai

Normally I don’t leave reviews, and as someone whose worked food/ retail I totally understand it being busy. But I waited in line and multiple people stepped in front of me and the employees wouldn’t acknowledge me at any given point even when I tried to order.

Floyd Jarrett

Excellent cookies but extremely overpriced!

Mark P.

Last time here, service was bad. Today, service was better but the white frosting was bad. Definitely rancid, tasted like plastic. Possibly out of date. I took a bite and regurgitated it in my napkin. My wife sampled it and said it was not right. It even smelled off. They offered a refund or another cookie, which was nice. Then, they had to mouth off and say they'd had no other complaints. I replied that they needed to smell and taste their white frosting, then throw away everything out with white frosting. They turned around and started doing something else. Really? A customer who has been coming here for years says something does not taste right? Ughhh this is a food item.

M D

Cookies are amazing. Shop is starting to look neglected and in need of care and cleaning. Staff is usually young and manager I encountered didn't seem to be a great trainer.

Mac

Frank was awesome!! I put in an order for a cookie cake and he had it ready so fast with exactly what I needed!! Absolutely love this place!

Doug Collins

Good and clean place nice employees

Jessi Brown

Love them yummy

Macey H.

These cookies were beyond stale! I paid $8 for a double doozie and a colossal cookie. I understand those are premium cookies, and honestly I wouldn't mind paying the price for fresh cookies! These were rock hard.

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