Insomnia Cookies

Put in a delivery order (6 pack) at 10:10p that was set to be delivered in 35-45 minutes. The tracker on the app wasnt moving or updating the status so I called the store at 10:35. Girl who answered said they were just waiting on fresh brownies and that there driver would head to us first as soon as he was back. Tracker updated and said he would be to us by 10:50-11:05. Got a notification driver left the store at 10:42. 11:06, I called the store again (cos the tracker wasnt updating) and the lady who answered said that the driver must've misunderstood he was supposed to come to us first but that he was in the neighborhood and should only be 5 minutes away. Driver arrived at 11:20.
Cookies were lukewarm and soggy in the middle. Brownies we got were fine.
I like Insomnia overall but definitely would not recommend ordering delivery from here.

13.99 for 6 cookies and specialized cookies cost even more? 6 cookies are literally more than a dozen donuts from Krispy Kreme.

Awesome

I have showed up at midnight an 20 mins before they closed an each time they had the best customer service which is rare especially before close

Never a disappointment. My kids are in college and when the need arrives to make them smile I send Insomnia Cookies. Delivered fast and warm every time!

This rating might’ve been a 4 or 5 but they forgot the rainbow sprinkles and that rained on my parade for my niece! I live in another state so this was my way to celebrate her on her special day. To pay over $60 to have a cookie delivered and pay $2 for sprinkles on top of it is crazytown as is but to forget sprinkles for a 7 year old is tantamount to being diabolical. They offered the $2 back. Well duh! Very disappointed in my first experience with this company. The “shift leader” i spoke with on the phone couldn’t have cared less which is on par with the delivery I got. She stated it happens from time to time which left me with no confidence to ever order from there again. And yes rainbow sprinkles are that important.

The food tastes like it’s made with love.

Love the the ice cream 🍨

Insomnia delivered my cookie order to a business I utilize in Spfd (I’m 3 hrs away; It was an appreciation gesture on my part.) They were surprised and thrilled—raved and raved how good they tasted and amazed the cookies were delivered warm! I’d never heard of Insomnia Cookies and used them on a leap of faith. Great decision—will definitely visit next time I’m in town!

The peach cobbler cookie was tiny for over $4. And not filled with much filling.

Absolutely fabulous. Best cookies ever

Got a gluten free cookie

Just wasn't a fan.

Decent cookies!

Great warm cookies!