Jimmy John's

2645 N Kansas Expy, Springfield
(417) 863-0011

Recent Reviews

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jake hill

Wasn’t greeted, employees focused more on their super important conversation than starting my online order. Order was started like 5 min passed estimated pick up time and I was one of two customers in the store so they weren’t busy.

When order was finished employee walked straight past me to set my food down on the mobile order shelf. They didn’t ask if I was waiting on an order, if I needed any help, I was just invisible in this location. Terrible customer service and no pride. 100% Avoid this location.

Atmosphere: 1

Food: 3

Service: 1

jacknife2000 ya boi

Very rude and unprofessional the workers seem like they don’t want to be there and they are very short with customers and the food was not even put together right they threw my food together and once I had my order in my hand they went back to playing on there phones and ignoring everyone this jimmy johns needs to work on there people skills

Atmosphere: 1

Food: 1

Service: 1

Reggie Johnson

Great sandwich’s, service is amazing.

Atmosphere: 5

Food: 5

Service: 5

Heather Herrold

Travis did an amazing job will definitely be back thank you travis

Atmosphere: 5

Food: 5

Service: 5

Code Enforcement State of Missouri Region D

Are you not allowed to put meat on the sandwich?

Atmosphere: 3

Food: 2

Service: 2

David Wilson

If I could give this location a zero star I would do it in a heart beat the sandwich is a slim2 giant for $10.99 tax would have came out to $12.00 the cashier lady charged me over $17.00 didn’t give me a receipt. Make sure when you go to this location make sure the price is right before cashing out with them. And the food is made correctly.

Charity Davis

The staff greeted us (and everyone else who came in while we dined) and answered all our questions about the menu. When I ordered, they started making my sandwich, then my husband ordered and our food was ready when we completed our payment. Watching the staff work, they seem to communicate and work well together. They each took turns taking orders, making sandwiches, and prepping food.

Atmosphere: 5

Food: 5

Service: 5

Paul D.

These guys are really fast and they really do a great job and they keep the place nice and clean best Jimmy Johns in the city

Dietary restrictions: The unwich is good

Kid-friendliness: Their kid friendly

Wheelchair accessibility: Just roll right in

Atmosphere: 5

Food: 5

Service: 5

Julie Jarman

They stole 71.14 from me! Paid with my Venmo debit card it showed on my end it went through, They say it did not on theirs. Refused to refund or give me the 5 meals I paid for! I think the management must be skimming off the top! Very poor customer service!

Atmosphere: 1

Food: 1

Service: 1

Mandy Sims

Just got home from surgery wanted a sandwich. I'm 1.5 miles away from them according to Google, but they won't deliver to me. Jimmy Johns needs to up their game not cool

Michael Leak

Has a very bad delivery range

Ric Kelly

I had a supervisor pick up my Cesar wrap yesterday for lunch, idk who made that wrap but kudos to you seriously! That was so good who ever made it and mind you I have had it 2 more times prior to when it came out and it didnt taste like yesterday's so thank you to the staff and or person who made that, that makes me want to come order another one today!!

Atmosphere: 5

Food: 5

Service: 5

Aaron

Wow what an amazing team here!! I mean it just listening to Tom and Erica interact with their team was a fantastic thing! They praised their staff for all their hard work and you could tell it was sincere, these are the types of people who deserve to be recognized!! Everything was absolutely perfect from the food to the staff! Will definitely be back to THIS store soon (even though it is out of the way)

Atmosphere: 5

Food: 5

Service: 5

Caitlin Grotowski

Tom and Mandy made our road trip stop so delightful. They were jovial and kind and provided great food service. Great place to grab food while road tripping!

Atmosphere: 5

Food: 5

Service: 5

Martha Thomlinson

I would give them 5 stars if they had black olives!

Food: 4

Service: 5

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