Jimmy John's

3536 S National Ave, Springfield
(417) 887-7000

Recent Reviews

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2956esar

Love the spicy Italian sub. I was NOT prompted for a tip. This is refreshing! I tip 20% for sit down table service. I, (and many Americans) are so tired to being prompted for tips at walk up food counters.

Atmosphere: 5

Food: 5

Service: 5

Alex \u0026 Tatyana Novik

Jimmy John’s on National: Where the Bread’s was Not Toasted and Neither is the Vibe

I came in with dreams. Dreams of biting into my favorite Spicy Italian, toasty, melty, with all the zing and zip I love. But instead… I got a cold sandwich and a cold shoulder so aggressive it nearly filed for assault.

Here’s how it went down:

I order my go-to, the Spicy Italian. Then, literally seconds later - I say, “Hey, can you toast that for me?”

And the guy behind the counter, without blinking, hits me with:
“Too late. You didn’t name it when you ordered. Sorry, bro.”

Sorry, bro?! Sir, you’re not in a Marvel movie. You’re slapping meat on bread behind the counter, and I’m trying to salvage my sandwich dreams here. But I couldn’t even respond. Because the tone? Was less “customer service” and more “say one more word and I’ll fold you like a tortilla.”

So now I’m just standing there, stunned, holding a receipt I never got (because apparently the receipt printer was on strike too), waiting awkwardly while my mood deflates like a day-old pickle.

When my sandwich finally arrived, I didn’t even want to eat it.
The vibes were off. The bread was cold.
Even the spicy peppers tasted like regret.

Spicy Take:

JJ is is my favorite fast food spot. Quick, delicious, reliable. But when you serve up attitude instead of extra sauce, the whole meal falls flat. Look, I get it - maybe it was a rough day, maybe there’s a “toasting policy” written in the ancient scrolls of sandwich law…

But seriously . Just toast the golden sandwich. Or at least don’t make me feel like I’m on the verge of being tackled for asking.

Final Thoughts:

Jimmy John’s on National, you were the chosen one.
Now you’re just the place where my sandwich went to die a lukewarm death.

Still love the Spicy Italian.
Still love the concept.
But that service? Cold. Like my un-toasted sandwich.
Do better, bro.

Atmosphere: 5

Food: 4

Service: 1

thomas j

To be honest, I don't think I've ever seen sandwiches made that fast.

Atmosphere: 5

Food: 5

Service: 5

Marilee Daugherity

They just started do the toasted subs and I thought it would be great. Not impressed at all with the toasted option. The sandwich was dry. I think I will stick to the clod sandwiches moving forward.

Atmosphere: 4

Food: 4

Service: 4

Leonard Auler

Busy but efficient and friendly

Atmosphere: 5

Food: 5

Service: 5

Vereya Sharashkina

Fresh veggies and meats, fast service! #12 Beach Club is to die for, especially on wheat bread! Totally recommend for a lunch break snack or even a fun family outing

Atmosphere: 4

Food: 5

Service: 5

Cherryl Pyle

Food was good but would be much better if they would bring back the stone ground mustard.

Atmosphere: 5

Food: 3

Service: 5

Kevin Off

I even bought an extra sandwich bread loaf to use at home!

Atmosphere: 5

Food: 5

Service: 5

Sam Kahre

It's Jimmy John
Freaky fast great sandwich

Atmosphere: 4

Food: 4

Service: 4

John Reznicek

Great food as always, no matter which store we go to. The store was clean and friendly staff!!

Atmosphere: 5

Food: 5

Service: 5

Melanie Guinn

Lower your prices im not tryna work an hour for a sandwich. Love your subs are perfection!

Atmosphere: 3

Food: 4

Service: 3

Carol Shaw-Maldonado

This place is always great and consistent. The fountain drinks were awesome too.

Atmosphere: 5

Food: 5

Service: 5

michele elfrink

Excellent food as always. I always order the veggie sandwich. Service was good.

Atmosphere: 5

Food: 5

Service: 5

Echo Alexzander

Their rewards system wasn't working which was unfortunate, but still got a tasty sandwich and dill pickle.

I love how cold and crispy the lettuce is on the unwich (no bread).

Atmosphere: 5

Food: 5

Service: 4

Rochelle Lengquist

I had never been to a Jimmy John’s before, however my blood sugar was tanking and I didn’t have any candy in the car. The sweet guy behind the counter took care of me even though they weren’t quite open yet. I have to say the sandwich was excellent as well. Since I frequent the gym across the street this will be my go to stop for lunch after my workout.

Atmosphere: 5

Food: 5

Service: 5

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