McAlister's Deli

I came in and ordered take out. The staff was friendly. The lady who seemed to be in charge was encouraging and supportive of the staff in the back. This was a great experience.

Atmosphere: 5

Food: 5

Service: 5

Better than Panera

Atmosphere: 5

Food: 5

Service: 5

Very friendly and professional staff. They treat you like your happiness and satisfaction are there first priority.

Atmosphere: 5

Food: 5

Service: 5

Ordered thru the append still took over 20 minutes even though the dinning room had 3 tables and seemed like there was nothing else going on. Both our meals were missing several items that were all unchanged. The food was decent but really Panera is just a short walk away with much better food and service. Even if I had a free meal here it's not likely I'd go back.

Atmosphere: 3

Food: 2

Service: 1

This place has fallen off. Service is chaotic and food is terrible for 💸. Plus the food is cold and bland. It was great when it opened now just 🗑

Atmosphere: 1

Food: 1

Service: 1

All McAllister's have the same great food and service.

Atmosphere: 5

Food: 5

Service: 5

Love the good

Last dollar they are getting from me. What a joke!

Atmosphere: 2

Food: 2

Service: 1

I have been a huge fan of McAllisters since 2017. Their broccoli and cheese soup was the only thing I could taste during radiation treatments for cancer along with the peach tea. They got me through the worst 6 weeks of my life.

Atmosphere: 5

Food: 5

Service: 5

My husband and I went here for lunch before a doctors appointment. Upon arriving, there wasn’t anyone else in the store. We ordered our food, paid, and sat down. After about 10 minutes, we hadn’t received our food. At this point an employee came out asking if we got a chicken salad sandwich. I told her no, I ordered the southwest sandwich and a side salad and what my husband ordered. She responds with okay and walks away. After 20 minutes of not receiving our food my husband goes up to the front to ask the status on it. The employee didn’t even ask what we had ordered, or check the screen, he immediately told him they were working on it. He says okay and sits down.

Now it’s been about 40 minutes and still no food. At this point I’m getting irritated because people that came in after us were getting their food and we now had to be across town in 20 minutes for an appointment. I went to the front to ask about or food and the employee asked what we ordered and I told her. She then grabs our food that had been bagged up (was not supposed to be to go) and tell her manager they figured what happened with order number 123.

She tells me they couldn’t figure out whose order it was and tries to hand it to me. I told her the food was supposed to be for here and that it has already been sitting for 40 minutes. Not to mention we aren’t going to be able to eat it all now because I have a doctors appointment across town and what we ordered isn’t really convenient to eat as drive. The employee gets an attitude, huffs and says, “so, what? Do you want a refund?” As she snatches the food off the counter.” I tell her yes, because we haven’t even gotten to eat the food and we already paid for it. She calls her manager over who had trouble processing the refund and tells us that he has to call his manager to figure out what’s wrong with the system. I express to him that we now have 15 minutes to make it across town and cannot wait. He ensures that he will talk to his manager and get the situation figured out and refunded. It’s been about 2 weeks and still no refund.

Atmosphere: 3

Food: 3

Service: 3

Charlie works the dining area, he's fantastic! He deserves a cookie. . ..and a tea!

Atmosphere: 5

Food: 5

Service: 5

Niki was the manager on staff tonight. Wow, is all I have to say. She provided excellent service this evening. She was friendly and went around checking on customers while
They were eating their meal. She knew some customers by name, very personable. I was super impressed by Niki! Food was great tonight as well. You have to try the peach mango tea! It is delicious.

Atmosphere: 5

Food: 5

Service: 5

I just went in to grab some food, all the worker there tonight “Sunday June 29th. @ 5:30pm.” Seemed so unprofessional they packed my order and packed it in a bad way I had to open my order to see how it was the sandwich was all messed up because the box was wrongly placed in the bag they forgot half my order so I had to ask for it and the cooks just threw everything out like being mad it’s not my fault they don’t pay attention to the order and get it correct the first time instead of having the customer ask for what they already order and paid for!!

It's just another sandwich shop. Can live without it, especially the price of the food.
It cost me $65.00 for 4 sandwiches & one tea. I almost had a heartache.
I hadn't been to McAllister for over 20 years. I used to get the baked potato or the broccoli cheddar bread bowl & really liked them. But the price was a lot more reasonable back then.
The restaurant was empty. It used to be packed full all day long.
I will not be going back to eat here anymore, that's for sure.

Atmosphere: 3

Food: 4

Service: 3

Ordered online for pick up, had 3 pick 2 meals. When I got home there were no pickles, the club had no bacon, the roast beef was more bread than anything, and had almost no horseradish sauce. We were quite dissapointed in the lack of quality.

Food: 1

Service: 4