McDonald's

2115 E Independence St, Springfield
(417) 890-0811

Recent Reviews

Sort by
Travis Walden

Nasty food

Atmosphere: 1

Food: 1

Service: 1

Joe Downing

Messed up a simple order. Didn't notice until. I was back on the road.

Atmosphere: 3

Food: 2

Service: 3

Mrs. C

There is always a wait here. In drive through and inside. I'm not sure if it's management issues or no help.
Went back this week and still long wait at drive thru and they couldn't print me a receipt. Why can't they keep help and why do employees act like customers are a problem when they ask for stuff?

Atmosphere: 3

Food: 4

Service: 1

Jessica Lowery

My husband and I refer to this location as, “the good McDonald’s.” I hadn’t eaten McDonald’s for years and ate here and remembered why it used to be a weekly staple. I got the courage up to try other locations, and they fell short. If I ever crave McDonald’s, I’ll drive out of my way to only go to this location. 🍔 We’ve had excellent service here and the people working this location care. Thanks for bringing back childhood memories through your food and service.

Atmosphere: 5

Food: 5

Service: 5

Tony Otten

Not a great McDonald's experience waited over 15 mins after pulling forward to wait for our food for them to come out rude and mess up our happy meals would just recommend going to a different location.

Atmosphere: 2

Food: 1

Service: 1

Nathaniel Young

Forgot a item on the order.

Atmosphere: 1

Food: 4

Service: 3

Conner Krug

If you want them to plain anything you’re gonna drive back through after they give you your food, because they ain’t getting it right the first time through. I use the mobile app everytime and they mess up over 70% of my orders when I press “plain.”

Atmosphere: 1

Food: 1

Service: 1

Only Boldly

Always messes up my order then I get on the highway and have to drive back in the middle of work, workouts, or just trying to grab a snack I never get my order if I order it plain it’s never gonna be plain until I come back and tell them they messed up my order. I wish I could include photos of the order because they never plain anything and it says plain even on the receipts.

Atmosphere: 4

Food: 1

Service: 3

Rebeckah Brinkerhoff

The food was below average for a McDonald's. The ice cream AND the Milkshake machines were broken. The wait for the food was over 20 minutes.

Atmosphere: 3

Food: 3

Service: 4

Ethan

I just left McDonald’s and they wouldn’t wait for me to pay for 3 drinks!! 3 freaking drinks! I spend a lot of money at McDonald’s and they couldn’t be patient enough for my card to go through. They were rude and only cared about their drive thru time. Who tells someone to go back through the drive thru.
Poor service and this was the morning crew with 2 women working. I work in customer service and I would never treat someone like that.

Atmosphere: 1

Service: 1

Thumper

Its McDonalds...what else is there to say. Lol. Though we did try to order a basket of fries and was informed they dont have that item... though ive gotten it at other McDonalds restaurants.

Atmosphere: 5

Food: 4

Service: 5

AngelEyes

BUSY BUSY BUSY, had to wait a while but they were swamped. Great job guys . Food was very fresh

Atmosphere: 5

Food: 5

Service: 5

I'm Rick

All was good.

Atmosphere: 5

Food: 5

Service: 5

Robert Herren

Fast and friendly service

Atmosphere: 5

Food: 5

Service: 5

Craft Cat101

Very friendly staff, remembers faces and always professional.

Atmosphere: 4

Food: 4

Service: 4

Loading...