Food was good, but I ordered a cheeseburger happy meal and a additional cheeseburger through the app and it took them 10 minutes to bring it out to me and they just brought the burger, completely forgot the happy meal and then it took them another 5 minutes to finally bring out my happy meal then I realized they gave me apple slices instead of extra fries so I gave up and left.
Atmosphere: 1
Food: 2
Service: 1
Charles Dihel (Chucky)
Dietary restrictions: They got it correct the second time
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 2
Service: 2
Randy Colwell
Slowest Drive-Thru in Springfield. You will not get your food at the window, they always make you pull around. This used to be a solid restaurant, but not anymore.
Atmosphere: 1
Food: 3
Service: 1
Kaleb Moore
Poor service was told to use the kiosk instead of having help get my order placed. Maybe some more customer service is needed here
Bryce Wongler
The absolute rudest McDonald's staff I've ever dealt with they were incredibly unprofessional and just mean and spiteful I don't understand it
Sheri
Devon is worth three workers in one. She was not only running the drive-through orders out, but she was taking care of the Front register by herself, and delivering all of the food in the dining room by herself as well. There were four workers in the back that seemed to be in no hurry, while she was running herself half to death. The food took a bit longer to get because of this, but she is a rock star!!!
Atmosphere: 4
Food: 3
Service: 5
devin butts
Im really tired of getting the wrong order in the drive through. Ordered a double quarter and some nuggets. Clearly got somone else burger as it was a modified single patty quarter and they also didn't put my sons sauce in the bag for his nuggets.
Sheila Mason
Employees where very rude. Got parked for 15 minutes for 2 mcdoubles! Was not pleased and will not return to that store again!
Worst experience ever. Takeout. Waited 25 minutes to get food then didn't even give us all of order. Worst McDonald's we have ever been to
Atmosphere: 1
Food: 1
Service: 1
Cameron Flanagan
I'm cool with being pulled forward to wait for food but if I do I expect at least one thing in my bag to be hot
Ashley Rogers
Employee's both front and drive thru to busy on phone to help customers and then when I asked for the manager they lied said she was in bathroom when she was standing in kitchen. I was injured by bathroom stall and was ignored doesn't set well with people like me . What if it's a child it slammed hard enough to hurt a child toilet paper was in bathroom floor. Gross!!!! Not in place holder
Atmosphere: 1
Food: 1
Service: 1
Teannia Bowman
Again.. I don't like Mc Donald's.. but from time to time I eat their mc.chickens .. like they are never Fresh.. the buns be so sloppy after they slap all The Lettuce & mayo... I waited in their line for 30 mins while the employees were looking dead at me too order nobody still came to Front .. nobody came and said nothing. Or it will be just a min .. I only came here because I had two free mc chickens.. mc Donald's u lost .me as a customer after today..
David O'Neal
If anyone goes to this mcdonald's, I highly recommend that you try a triple cheeseburger.It is the greatest thing since a mcdouble
Food is delicious and the employees were great!
Atmosphere: 5
Food: 5
Service: 5
It was good
Atmosphere: 5
Food: 3
Service: 4
Food was good, but I ordered a cheeseburger happy meal and a additional cheeseburger through the app and it took them 10 minutes to bring it out to me and they just brought the burger, completely forgot the happy meal and then it took them another 5 minutes to finally bring out my happy meal then I realized they gave me apple slices instead of extra fries so I gave up and left.
Atmosphere: 1
Food: 2
Service: 1
Dietary restrictions: They got it correct the second time
Wheelchair accessibility: Yes
Atmosphere: 1
Food: 2
Service: 2
Slowest Drive-Thru in Springfield. You will not get your food at the window, they always make you pull around. This used to be a solid restaurant, but not anymore.
Atmosphere: 1
Food: 3
Service: 1
Poor service was told to use the kiosk instead of having help get my order placed. Maybe some more customer service is needed here
The absolute rudest McDonald's staff I've ever dealt with they were incredibly unprofessional and just mean and spiteful I don't understand it
Devon is worth three workers in one. She was not only running the drive-through orders out, but she was taking care of the Front register by herself, and delivering all of the food in the dining room by herself as well. There were four workers in the back that seemed to be in no hurry, while she was running herself half to death. The food took a bit longer to get because of this, but she is a rock star!!!
Atmosphere: 4
Food: 3
Service: 5
Im really tired of getting the wrong order in the drive through.
Ordered a double quarter and some nuggets.
Clearly got somone else burger as it was a modified single patty quarter and they also didn't put my sons sauce in the bag for his nuggets.
Employees where very rude. Got parked for 15 minutes for 2 mcdoubles! Was not pleased and will not return to that store again!
Food: 2
Restaurantji Recommends
Worst experience ever. Takeout. Waited 25 minutes to get food then didn't even give us all of order. Worst McDonald's we have ever been to
Atmosphere: 1
Food: 1
Service: 1
I'm cool with being pulled forward to wait for food but if I do I expect at least one thing in my bag to be hot
Employee's both front and drive thru to busy on phone to help customers and then when I asked for the manager they lied said she was in bathroom when she was standing in kitchen. I was injured by bathroom stall and was ignored doesn't set well with people like me . What if it's a child it slammed hard enough to hurt a child toilet paper was in bathroom floor. Gross!!!! Not in place holder
Atmosphere: 1
Food: 1
Service: 1
Again.. I don't like Mc Donald's.. but from time to time I eat their mc.chickens .. like they are never Fresh.. the buns be so sloppy after they slap all The Lettuce & mayo... I waited in their line for 30 mins while the employees were looking dead at me too order nobody still came to Front .. nobody came and said nothing. Or it will be just a min .. I only came here because I had two free mc chickens.. mc Donald's u lost .me as a customer after today..
If anyone goes to this mcdonald's, I highly recommend that you try a triple cheeseburger.It is the greatest thing since a mcdouble
Atmosphere: 5
Food: 5
Service: 5
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