Let's face it, McDonald's food is McDonalds food. The staff prepared the items to quality standards, they can't help it that the menu, and recipes limit the ability to call it cuisine.This location, on West Kearney, in Springfield MO, is always clean, modern, and mostly well stocked. Parking enough for nearly a truck stop!But here's the kicker, the reason that any half stars or questionable features, is that the staff, especially the managers I have met, are exceptional. They take great pride, and present a joyful, patient attitude at their job. The neighborhood is notorious for crime, poverty, and homelessness; however step inside this McDonalds and you would think you transported into another locale.Great job!Keep up the humming and singing as you work, puts customers in a pleasant mood!!Vegetarian options: Small list of options for vegetariansParking: Huge lot. Could accommodate busses, and 18 wheelersWheelchair accessibility: Very handicap friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcdouble, Mcrib, Sausage Burrito, Quarter Pounder Hamburger, Egg Mcmuffin, Hamburger, Dr Pepper, Chicken Mcnuggets, Mcchicken, Cheeseburger, 40 Mcnuggets & 2 L Fries, Double Cheeseburger, Crispy Chicken Sandwich, Hot Caramel Sundae, French Fries, Filet-O-Fish
E Ca
Poor Customer Service, Bad Attitudes, Cold Food.
Food: 1
Service: 1
Elese Reichard
Whenever we order from this location the frys are cold, we pay for a 20 piece nugget and get 16, pay for a 10 & get 8. Will not be going there again!!
Atmosphere: 1
Food: 3
Service: 1
Jean Griffitt
Recently I was in this store while waiting on car maintenance nearby. It was the best experience I’ve ever had at a McDonalds. The management and employees were so friendly and helpful. The food was hot and delicious. I was in the establishment for about 3 hrs while waiting on my car. I heard the employees give positive feedback to each other and their customers so many times I was so overwhelmed with joy. When I paid for my order with cash, the manager, counted my change back to me like cashiers use to do. I was shocked because many times the cashiers have no clue how to do this “lost” technique. Excellent experience!!! Great job and kudos to the Kearney McDonald’s, Springfield, MO.
Atmosphere: 5
Food: 5
Service: 5
Crystal Sharp
Food was burnt. I asked for extra onions and thankfully I did because they put 3 little slivers of onion if I didn't ask for extra I probably would not have gotten any at all. Took forever in drive-thru. The person over the intercom sounded as if they hated their job and I understand this but you have to at least fake it till you make it and they sure did not hide their hate of the job and the irritation that I came to order anything
Atmosphere: 1
Food: 1
Service: 2
Red Leader
Willard one is a challenge
Tina Johnson-Perryman
Great food!
Atmosphere: 5
Food: 5
Service: 5
Mary Maria
I guess customer service goes out the window when the employees are off the clock! Nothing but Racist people here! Can't even wait for my order in peace... Because apparently as soon as certain employees clock out they take the time before going home to make rude comments to customers ! I took the high road and kept my mouth shut to keep the peace. I was actually raised right! Unlike some of the young employees at this location. All people in charge didn't say a word to those employees! I would have shut it down had I been in charge.
I have ordered food through door dash 2 chicken burgers they have sent out which one bacon which we don't eat.When I called their store the lady over the phone was very rude and hung up the call.Never ordering again.
Service: 1
Brett James
It’s fast and cheap and always served with a smile
Joshua Hale
I come here often but I must say the coffee is not the best item here. The machine is usually not working or the wait for it is very long. The latest oddity was receiving my lukewarm coffee with an open top lid meant for a milkshake and being given straw. Before I could object the window as promptly shut and the employee walked away…Maybe it’s petty but I didn’t appreciate trying to drink hot coffee through a straw and having it get cold so quickly because there isn’t a sealable lid. McDonald’s quality and service is continuing to get worse.
Atmosphere: 3
Food: 3
Service: 3
Larry Randolph
Best smashburger in town! Always great service!
Atmosphere: 5
Food: 5
Service: 5
Bobby Francis
Why people ask some?? Over and ove there know mer nothing but talk I gut
Try the new spicy chicken bacon sandwich ??
Food: 4
Service: 4
Recommended dishes: Dr Pepper, Double Cheeseburger, French Fries, Filet-O-Fish
Fries need to be little more crispy er ?️? ❤️?✨?
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Sausage Burrito, Egg Mcmuffin, Chicken Mcnuggets, Mcchicken, Crispy Chicken Sandwich, Croissant, Hot Caramel Sundae, Filet-O-Fish
Let's face it, McDonald's food is McDonalds food. The staff prepared the items to quality standards, they can't help it that the menu, and recipes limit the ability to call it cuisine.This location, on West Kearney, in Springfield MO, is always clean, modern, and mostly well stocked. Parking enough for nearly a truck stop!But here's the kicker, the reason that any half stars or questionable features, is that the staff, especially the managers I have met, are exceptional. They take great pride, and present a joyful, patient attitude at their job. The neighborhood is notorious for crime, poverty, and homelessness; however step inside this McDonalds and you would think you transported into another locale.Great job!Keep up the humming and singing as you work, puts customers in a pleasant mood!!Vegetarian options: Small list of options for vegetariansParking: Huge lot. Could accommodate busses, and 18 wheelersWheelchair accessibility: Very handicap friendly
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Mcdouble, Mcrib, Sausage Burrito, Quarter Pounder Hamburger, Egg Mcmuffin, Hamburger, Dr Pepper, Chicken Mcnuggets, Mcchicken, Cheeseburger, 40 Mcnuggets & 2 L Fries, Double Cheeseburger, Crispy Chicken Sandwich, Hot Caramel Sundae, French Fries, Filet-O-Fish
Poor Customer Service, Bad Attitudes, Cold Food.
Food: 1
Service: 1
Whenever we order from this location the frys are cold, we pay for a 20 piece nugget and get 16, pay for a 10 & get 8. Will not be going there again!!
Atmosphere: 1
Food: 3
Service: 1
Recently I was in this store while waiting on car maintenance nearby. It was the best experience I’ve ever had at a McDonalds. The management and employees were so friendly and helpful. The food was hot and delicious. I was in the establishment for about 3 hrs while waiting on my car. I heard the employees give positive feedback to each other and their customers so many times I was so overwhelmed with joy. When I paid for my order with cash, the manager, counted my change back to me like cashiers use to do. I was shocked because many times the cashiers have no clue how to do this “lost” technique. Excellent experience!!! Great job and kudos to the Kearney McDonald’s, Springfield, MO.
Atmosphere: 5
Food: 5
Service: 5
Food was burnt. I asked for extra onions and thankfully I did because they put 3 little slivers of onion if I didn't ask for extra I probably would not have gotten any at all. Took forever in drive-thru. The person over the intercom sounded as if they hated their job and I understand this but you have to at least fake it till you make it and they sure did not hide their hate of the job and the irritation that I came to order anything
Atmosphere: 1
Food: 1
Service: 2
Willard one is a challenge
Great food!
Atmosphere: 5
Food: 5
Service: 5
I guess customer service goes out the window when the employees are off the clock! Nothing but Racist people here! Can't even wait for my order in peace... Because apparently as soon as certain employees clock out they take the time before going home to make rude comments to customers ! I took the high road and kept my mouth shut to keep the peace. I was actually raised right! Unlike some of the young employees at this location. All people in charge didn't say a word to those employees! I would have shut it down had I been in charge.
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
I have ordered food through door dash 2 chicken burgers they have sent out which one bacon which we don't eat.When I called their store the lady over the phone was very rude and hung up the call.Never ordering again.
Service: 1
It’s fast and cheap and always served with a smile
I come here often but I must say the coffee is not the best item here. The machine is usually not working or the wait for it is very long. The latest oddity was receiving my lukewarm coffee with an open top lid meant for a milkshake and being given straw. Before I could object the window as promptly shut and the employee walked away…Maybe it’s petty but I didn’t appreciate trying to drink hot coffee through a straw and having it get cold so quickly because there isn’t a sealable lid. McDonald’s quality and service is continuing to get worse.
Atmosphere: 3
Food: 3
Service: 3
Best smashburger in town! Always great service!
Atmosphere: 5
Food: 5
Service: 5
Why people ask some?? Over and ove there know mer nothing but talk I gut