Not only do they always have an attitude especially when asking for more of the things i paid for, 95% of the time they cannot get the order right, which is crazy considering they weren’t busy and the fact that fast food consists of prolly 5 different things that can make a lot of different combinations, it shouldn’t be that hard but yet this location always has an issue.
Atmosphere: 1
Food: 1
Service: 1
Denver McNugget
Genuinely shocked at bad at their job the staff is. I was in one drive thru Lane ready to place my order and other lane had 5 cars go before getting to me
Elizabeth Poole
Dietary restrictions: Alert cashier taking order of any dietary requirements and it's handled with the most of importance to keep customers safe!!!
Kid-friendliness: YES!!!! 1 word- BALLPIT!!! Definitely the best kid friendly McDonald's I've seen in years!!!
Wheelchair accessibility: Not sure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcdouble, Deluxe Crispy Chicken Sandwich, Filet-O-Fish, Hot Fudge Sundae, Hash Browns
Светлана Ривть
Workers are "having" in the kitchen, too long to wait
Atmosphere: 4
Food: 5
Service: 1
DeafMusician
Drive thru is almost always quick. They've really upped their game on getting the cars through
Atmosphere: 5
Food: 5
Service: 4
Andrea Huffman
We travel a lot with our kids and it’s getting harder to find play places where they can stretch and expend energy. This McDonalds has a play place and it is on the bigger side.
Kid-friendliness: Play place
Atmosphere: 5
Service: 5
Edward Welch
DO sorry if appears Google doesn't want people to be honest with the public when they receive service that isn't what youre used to or when a situation occurs. So heres my review.
Not Edible. Thank you.
Atmosphere: 1
Food: 1
Service: 2
crystal flare1
I ordered a 10 piece nugget for $1 using the code and then when I pull up to pay and get my nuggets they tell me they don't have my order I just placed at the ordering box and tell me to go back through and reorder, only I can't bc they already have accepted and placed my order using the code so I have to leave or wait 15 minutes to use a code I can only use ONCE a WEEK. Not to mention the fact I can see and hear them laughing and joking instead of paying attention to their jobs and the orders
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
McKenna Dolan
Waited 20 mins for cold food, half filled up fries and no napkins. Worst McDonald’s location in Springfield.
Literally almost every time I have ever ordered from this McDonald's, the order is messed up. VERY often there's something or multiple things missing. This time everything was missing except 1 soda... a $39 soda... NOT EVEN A STRAW?! Luckily we got it straightened out (of course only missing the 10pc nuggets and honey mustard this time) , this happens way too often. Ordering food should be convenient, NOT stressful. Please fix your establishment.
NOTE: one time the fries tasted like cleaning chemicals.
Service: 1
Marcus Stout
One of the cleanest Mcdonalds i have been in. I have been in almost 10 int he last week from Oklahoma, New Mexico, Colorado, and Missouri. The people behind the counter were very nice and helpful to the older people, which you don't see alot these days. Bathroom was very neat and tidy.
Parking: Was at a light with 2 entrances on the corner. There were proably 30 parking spots.
Kid-friendliness: Very nice play area
Wheelchair accessibility: There was a ramp right next to the parking at the front door
Atmosphere: 5
Food: 5
Service: 5
lyndon greer
If you don't order from the kiosk, they will not wait on you. They just look at you and do drive through. So sad what they have become.
Atmosphere: 1
Service: 1
Louis Chilton
Sat at the outside drive through lane after another car used it. 4 cars went through the other lane without any contact. Finally drove to window and checked, then it took them 15 minutes to make a
Not only do they always have an attitude especially when asking for more of the things i paid for, 95% of the time they cannot get the order right, which is crazy considering they weren’t busy and the fact that fast food consists of prolly 5 different things that can make a lot of different combinations, it shouldn’t be that hard but yet this location always has an issue.
Atmosphere: 1
Food: 1
Service: 1
Genuinely shocked at bad at their job the staff is. I was in one drive thru Lane ready to place my order and other lane had 5 cars go before getting to me
Dietary restrictions: Alert cashier taking order of any dietary requirements and it's handled with the most of importance to keep customers safe!!!
Kid-friendliness: YES!!!!
1 word- BALLPIT!!!
Definitely the best kid friendly McDonald's I've seen in years!!!
Wheelchair accessibility: Not sure
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Mcdouble, Deluxe Crispy Chicken Sandwich, Filet-O-Fish, Hot Fudge Sundae, Hash Browns
Workers are "having" in the kitchen, too long to wait
Atmosphere: 4
Food: 5
Service: 1
Drive thru is almost always quick. They've really upped their game on getting the cars through
Atmosphere: 5
Food: 5
Service: 4
We travel a lot with our kids and it’s getting harder to find play places where they can stretch and expend energy. This McDonalds has a play place and it is on the bigger side.
Kid-friendliness: Play place
Atmosphere: 5
Service: 5
DO sorry if appears Google doesn't want people to be honest with the public when they receive service that isn't what youre used to or when a situation occurs. So heres my review.
Not Edible. Thank you.
Atmosphere: 1
Food: 1
Service: 2
I ordered a 10 piece nugget for $1 using the code and then when I pull up to pay and get my nuggets they tell me they don't have my order I just placed at the ordering box and tell me to go back through and reorder, only I can't bc they already have accepted and placed my order using the code so I have to leave or wait 15 minutes to use a code I can only use ONCE a WEEK. Not to mention the fact I can see and hear them laughing and joking instead of paying attention to their jobs and the orders
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Mcnuggets
Waited 20 mins for cold food, half filled up fries and no napkins. Worst McDonald’s location in Springfield.
Atmosphere: 1
Food: 1
Service: 1
Gave me wrong food and called me a racial slur
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
McDonald is gross anymore
Kid-friendliness: Kid fruendly
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mcdouble, Cheeseburger
Literally almost every time I have ever ordered from this McDonald's, the order is messed up. VERY often there's something or multiple things missing. This time everything was missing except 1 soda... a $39 soda... NOT EVEN A STRAW?! Luckily we got it straightened out (of course only missing the 10pc nuggets and honey mustard this time) , this happens way too often. Ordering food should be convenient, NOT stressful. Please fix your establishment.
NOTE: one time the fries tasted like cleaning chemicals.
Service: 1
One of the cleanest Mcdonalds i have been in. I have been in almost 10 int he last week from Oklahoma, New Mexico, Colorado, and Missouri. The people behind the counter were very nice and helpful to the older people, which you don't see alot these days. Bathroom was very neat and tidy.
Parking: Was at a light with 2 entrances on the corner. There were proably 30 parking spots.
Kid-friendliness: Very nice play area
Wheelchair accessibility: There was a ramp right next to the parking at the front door
Atmosphere: 5
Food: 5
Service: 5
If you don't order from the kiosk, they will not wait on you. They just look at you and do drive through. So sad what they have become.
Atmosphere: 1
Service: 1
Sat at the outside drive through lane after another car used it. 4 cars went through the other lane without any contact. Finally drove to window and checked, then it took them 15 minutes to make a
Atmosphere: 1
Food: 2
Service: 1
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