Horrible service. We ordered dine in and it took 30 minutes to get our food. When we did get our food it was cold. Another family waited 35 minutes. One costumer was there 45 minutes for fries and left without receiving his order. When we arrived we were the second family in the dining area. The line to order inside also got backed up and we watched multiple families leave the establishment. This is beyond acceptable service times for FAST food. Very disappointed and will not return.
Atmosphere: 5
Food: 2
Service: 1
Derek
This McDonald's always seems to have issues with drive-thru. They blame it on people quitting. Well if people keep quitting maybe there's something wrong with me management or the way you run your place and it needs to change....... I'm writing this while sitting in drive-thru which I've been sitting in for the last 10 minutes. I'm stuck in a spot that I can't get out and I haven't even paid yet........ I could get better service at a sit-down restaurant.
Atmosphere: 1
Food: 3
Service: 1
Mason Marks
Nothing more than your average McDonald's. Got to spend a good quality meal with my autistic son. The atmosphere was very calming and inviting. Big nice comfy seats at round tables.
Atmosphere: 5
Food: 3
Service: 5
Garbo The Original
Im leaving this review more or less for Daniel the manager. Usually on when im on lunch between 12-1:30. You can tell he takes care of his team and leads, as well as serves with a friendly smile everyday. It probably helps that im in here so often but being in the center of a major intersection I imagine im not the only one.
Atmosphere: 5
Food: 5
Service: 5
Art Fernandez
I heard 4 songs on the radio waiting in drive through . Fries were cold .. nuggets were hard and the soda was watered down from the melting ice . I won't be back
Atmosphere: 3
Food: 3
Service: 2
david lane
Cant complete a simple order and clearly night shift management doesn't care that nothing gets done right and playing all kinda of games. This is totally ridiculous. I thought I was at a burger king for a second.
Atmosphere: 1
Food: 1
Service: 1
Hadley Hatch
Went through drive-thru & had to wait a little while & they still messed up my order. 2nd time its happened at this location.
Atmosphere: 2
Food: 2
Service: 2
mercedesml320 diesel
I’ve literally been sitting in a parking spot for 20 minutes waiting on my food . It’s 9:58 Sunday October 26th all I ordered wa
Long but detailed review! I went by at 10am this morning and had a bacon McGriddle. I asked someone named Daniel if they could make my bacon crispy. He relayed the message and the bacon was perfect. I’m not leaving the review for that though, that’s part of his job and not particularly special. I’m leaving the review because more often than not, I have interactions with people in fast food where they act like they hate their life (I get it, working isn’t fun for most people). I don’t expect workers to be sunshine and rainbows, but if I’m being friendly and kind, I always hope it will be somewhat returned and it often isn’t. I noticed he was friendly with other customers and asked others sitting by if they needed anything. I never leave bad reviews (unless it was absolutely abhorrent) because I assume there was a reason for the bad experience (you never know what someone is going through or just went through with another customer), and there’s enough people that love to leave hate. I’m leaving the review because if people hate an experience, they’ll go into excruciating detail, but rarely if it’s a good experience. Daniel deserves high praise for his professionalism and kindness. I know this location doesn’t have great reviews and I can’t speak for lunch time, but if you go in the morning while Daniel is working, I think you’ll enjoy your meal and experience. :)
Atmosphere: 5
Food: 5
Service: 5
Amanda Fowler
New store has ZERO customer service!! Worst decision McDonalds has made
C K
Liv was really helpful and nice
Service: 5
Patrick Chase
Ordered on mobile app got there a minute past 10:30… according to them it’s physically impossible beyond any forces in the universe to make a breakfast order past 10:30. I took my money elsewhere and had my credit card company put a stop payment on the purchase
Service: 1
Sparc _
If I could give this place no stars, I would. I waited a total of 35 minutes. In the drive thru. At a fast food place. Absolutely unacceptable. I placed an online order for the drive thru, took me about half that time to get to the order screen, waited 8 minutes for anyone to answer!! Then finally after what felt like years got to the window she said the wrong name. Are you serious. I corrected her and she looked around confused, finally got it and it was luke warm at best. Guess what, it was wrong. I ended up crying I just got off work and I was so frustrated 35 minutes already paid for. No apology, she acknowledged nothing. This location for YEARS has dissipated again and again. Me and my family will never go to this location because theres no apology and everything about it sucks. I am politey demanding a refund and I will not stop contacting until I get the refund. Maybe figure out whats going on at this awful location. Truly unacceptable, 35 minutes, cold and wrong food, with no apology. Refund now.
Says they are open 24 definitely not
Horrible service. We ordered dine in and it took 30 minutes to get our food. When we did get our food it was cold. Another family waited 35 minutes. One costumer was there 45 minutes for fries and left without receiving his order. When we arrived we were the second family in the dining area. The line to order inside also got backed up and we watched multiple families leave the establishment. This is beyond acceptable service times for FAST food. Very disappointed and will not return.
Atmosphere: 5
Food: 2
Service: 1
This McDonald's always seems to have issues with drive-thru. They blame it on people quitting. Well if people keep quitting maybe there's something wrong with me management or the way you run your place and it needs to change....... I'm writing this while sitting in drive-thru which I've been sitting in for the last 10 minutes. I'm stuck in a spot that I can't get out and I haven't even paid yet........ I could get better service at a sit-down restaurant.
Atmosphere: 1
Food: 3
Service: 1
Nothing more than your average McDonald's. Got to spend a good quality meal with my autistic son. The atmosphere was very calming and inviting. Big nice comfy seats at round tables.
Atmosphere: 5
Food: 3
Service: 5
Im leaving this review more or less for Daniel the manager. Usually on when im on lunch between 12-1:30. You can tell he takes care of his team and leads, as well as serves with a friendly smile everyday. It probably helps that im in here so often but being in the center of a major intersection I imagine im not the only one.
Atmosphere: 5
Food: 5
Service: 5
I heard 4 songs on the radio waiting in drive through . Fries were cold .. nuggets were hard and the soda was watered down from the melting ice . I won't be back
Atmosphere: 3
Food: 3
Service: 2
Cant complete a simple order and clearly night shift management doesn't care that nothing gets done right and playing all kinda of games. This is totally ridiculous. I thought I was at a burger king for a second.
Atmosphere: 1
Food: 1
Service: 1
Went through drive-thru & had to wait a little while & they still messed up my order. 2nd time its happened at this location.
Atmosphere: 2
Food: 2
Service: 2
I’ve literally been sitting in a parking spot for 20 minutes waiting on my food . It’s 9:58 Sunday October 26th all I ordered wa
Service: 1
Got way too expensive for us
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Long but detailed review! I went by at 10am this morning and had a bacon McGriddle. I asked someone named Daniel if they could make my bacon crispy. He relayed the message and the bacon was perfect. I’m not leaving the review for that though, that’s part of his job and not particularly special. I’m leaving the review because more often than not, I have interactions with people in fast food where they act like they hate their life (I get it, working isn’t fun for most people). I don’t expect workers to be sunshine and rainbows, but if I’m being friendly and kind, I always hope it will be somewhat returned and it often isn’t. I noticed he was friendly with other customers and asked others sitting by if they needed anything. I never leave bad reviews (unless it was absolutely abhorrent) because I assume there was a reason for the bad experience (you never know what someone is going through or just went through with another customer), and there’s enough people that love to leave hate. I’m leaving the review because if people hate an experience, they’ll go into excruciating detail, but rarely if it’s a good experience. Daniel deserves high praise for his professionalism and kindness. I know this location doesn’t have great reviews and I can’t speak for lunch time, but if you go in the morning while Daniel is working, I think you’ll enjoy your meal and experience. :)
Atmosphere: 5
Food: 5
Service: 5
New store has ZERO customer service!! Worst decision McDonalds has made
Liv was really helpful and nice
Service: 5
Ordered on mobile app got there a minute past 10:30… according to them it’s physically impossible beyond any forces in the universe to make a breakfast order past 10:30.
I took my money elsewhere and had my credit card company put a stop payment on the purchase
Service: 1
If I could give this place no stars, I would. I waited a total of 35 minutes. In the drive thru. At a fast food place. Absolutely unacceptable. I placed an online order for the drive thru, took me about half that time to get to the order screen, waited 8 minutes for anyone to answer!! Then finally after what felt like years got to the window she said the wrong name. Are you serious. I corrected her and she looked around confused, finally got it and it was luke warm at best. Guess what, it was wrong. I ended up crying I just got off work and I was so frustrated 35 minutes already paid for. No apology, she acknowledged nothing. This location for YEARS has dissipated again and again. Me and my family will never go to this location because theres no apology and everything about it sucks. I am politey demanding a refund and I will not stop contacting until I get the refund. Maybe figure out whats going on at this awful location. Truly unacceptable, 35 minutes, cold and wrong food, with no apology. Refund now.
Atmosphere: 1
Food: 1
Service: 1
Loading...