I called in and stated that my online order was not delivered yet. The sweet lady (I wished I got her name) answered and seemed sincerely sad that technology had been giving them issues. I did not get the pinpoint of the issue as all I wanted was my pizza. And she did not elaborate thankfully and just gave a concise & efficient answer. She told me that she would fix it right up and personally deliver it to me. She followed thru! Again, she was genuinely sorry about the wait. She commented something about the manager being aware of the situation, and she gave me a free cactus pizza with a coupon. I think that they have the best Texan Taco Pizza. I know that they are a chain restaurant and some prefer the mom and pops restaurants; I have personally been there and it feels different from a chain restaurant. It is not so up tight atmosphere. I really hope that they stay in business! It is one of my favorite restaurants. I forgot to mention that when I called in, she thanked me at the end for calling in about it. I am used to the line thank you for calling... but to end the call with thank you - that was great customer service!
Mike Teel
They had a guard on the chicken wings. Salad no tomatoes. Waiting on food yo be cooked 11:45 am just not good all the way around.
Kimball Crum
Great place to eat!
Randi F
EDIT: I do not live in Springfield or I would get delivery... that is why I did a mobile order so I could get my food and leave... my mom wanted to get a salad to go, I did not think sitting on a bench for a minute would be a problem...
It's okay pizza... works for kids and large families trying to save money... not a fan of the attitude of some of the workers though. Went in yesterday, got a speciality pizza i ordered through the app, and I have a card where I get a free speciality pizza every month.... I got my pizza and sit down on the bench and was talking to my son while waiting on my mom to get her order. Next thing I know I have a worker telling me I need to pay for the pizza, that I didn't pay.... the worker who took my order came out to correct it, I guess he put something wrong somewhere... I don't know.. but that really upset me the way she spoke to me, her tone, like I was a piece of trash trying to take off without paying for my pizza. She apologized, but that was really embarrassing for me and having people stare at me didn't help... and I had a previous problem where last time I was there and did dine-in I asked for a pizza that didn't show up on the buffet until I was leaving... but the chick and her tone telling me I didn't pay for my order and I needed to pay was the last straw for me... I am disabled, I don't like people staring at me or putting me down...
Den Gee-APP
Kind and helpful people, great crispy fried chicken 🍗 . Place can get messy cuz some parent dont parent well. Especially on free kids night. I still like the place even though I am old and grumpy
Angel Hensley
Absolutely loved that Christian music was playing and that their vision is on their main board stating, "To glorify God by positively impacting the world." Each and every employee was very prompt and polite. Really enjoyed my experience here!
samantha kelly
Employees are not the nicest, pizza and the Chicken were good.
Atmosphere: 3
Food: 4
Service: 2
Paul Tuter
Food selection was limited and appeared old
Atmosphere: 3
Food: 1
Service: 3
Deborah Clark
Pizza Ranch has great pizza, bread stcks, broasted chicken, and side dishes. The salad bar is wonderful, too. But, the dessert pizzas with soft serve ice cream make it better than all the other pizza buffets. The prices vary throughout the days of the week and the hours of the days. Seniors and kids get discounts all the time. There's even "Senior Wednesday".
Great place to eat. I have no complaints. It's ran very well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pizza Ranch Buffet
Pheobe Best
Vegetarian options: Pizza, salad bar
Kid-friendliness: Very family and kid friendly
Wheelchair accessibility: Very wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Soft Serve Ice Cream, Pasta Dinner, Mashed Potatoes, Gravy, Chicken Fries, Chocolate Chip Cookie, Pizza Ranch Buffet, Breadsticks, Fried Chicken Mashed Potatoes and Gravy and Salad, Apple
Cynthia Graf
It was our first time in. We came between normal lunch and supper hours. Most of the food was wonderful, but the biscuits were hard, and some of the pizzas looked like it had been there a while. Overall, we had a good experience once fresh food was put out.
Atmosphere: 5
Food: 4
Service: 5
larry loveland
Good food and friendly staff.
Kid-friendliness: Had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, Mashed Potatoes, Gravy, Pizza Ranch Buffet, Breadsticks, Fried Chicken Mashed Potatoes and Gravy and Salad, Blueberry, Apple
Sam Dillé
Food was excellent. The service was great. Staff was friendly and welcoming. They bussed our table as we ate and kept it tidy so we had room.
Excellent food with a wide variety!!!
I called in and stated that my online order was not delivered yet. The sweet lady (I wished I got her name) answered and seemed sincerely sad that technology had been giving them issues. I did not get the pinpoint of the issue as all I wanted was my pizza. And she did not elaborate thankfully and just gave a concise & efficient answer. She told me that she would fix it right up and personally deliver it to me. She followed thru! Again, she was genuinely sorry about the wait. She commented something about the manager being aware of the situation, and she gave me a free cactus pizza with a coupon. I think that they have the best Texan Taco Pizza. I know that they are a chain restaurant and some prefer the mom and pops restaurants; I have personally been there and it feels different from a chain restaurant. It is not so up tight atmosphere. I really hope that they stay in business! It is one of my favorite restaurants. I forgot to mention that when I called in, she thanked me at the end for calling in about it. I am used to the line thank you for calling... but to end the call with thank you - that was great customer service!
They had a guard on the chicken wings. Salad no tomatoes. Waiting on food yo be cooked 11:45 am just not good all the way around.
Great place to eat!
EDIT: I do not live in Springfield or I would get delivery... that is why I did a mobile order so I could get my food and leave... my mom wanted to get a salad to go, I did not think sitting on a bench for a minute would be a problem...
It's okay pizza... works for kids and large families trying to save money... not a fan of the attitude of some of the workers though. Went in yesterday, got a speciality pizza i ordered through the app, and I have a card where I get a free speciality pizza every month.... I got my pizza and sit down on the bench and was talking to my son while waiting on my mom to get her order. Next thing I know I have a worker telling me I need to pay for the pizza, that I didn't pay.... the worker who took my order came out to correct it, I guess he put something wrong somewhere... I don't know.. but that really upset me the way she spoke to me, her tone, like I was a piece of trash trying to take off without paying for my pizza. She apologized, but that was really embarrassing for me and having people stare at me didn't help... and I had a previous problem where last time I was there and did dine-in I asked for a pizza that didn't show up on the buffet until I was leaving... but the chick and her tone telling me I didn't pay for my order and I needed to pay was the last straw for me... I am disabled, I don't like people staring at me or putting me down...
Kind and helpful people, great crispy fried chicken 🍗 . Place can get messy cuz some parent dont parent well. Especially on free kids night. I still like the place even though I am old and grumpy
Absolutely loved that Christian music was playing and that their vision is on their main board stating, "To glorify God by positively impacting the world." Each and every employee was very prompt and polite. Really enjoyed my experience here!
Employees are not the nicest, pizza and the Chicken were good.
Atmosphere: 3
Food: 4
Service: 2
Food selection was limited and appeared old
Atmosphere: 3
Food: 1
Service: 3
Pizza Ranch has great pizza, bread stcks, broasted chicken, and side dishes. The salad bar is wonderful, too. But, the dessert pizzas with soft serve ice cream make it better than all the other pizza buffets. The prices vary throughout the days of the week and the hours of the days. Seniors and kids get discounts all the time. There's even "Senior Wednesday".
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great place to eat. I have no complaints. It's ran very well.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Pizza Ranch Buffet
Vegetarian options: Pizza, salad bar
Kid-friendliness: Very family and kid friendly
Wheelchair accessibility: Very wheelchair accessible
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Salad Bar, Soft Serve Ice Cream, Pasta Dinner, Mashed Potatoes, Gravy, Chicken Fries, Chocolate Chip Cookie, Pizza Ranch Buffet, Breadsticks, Fried Chicken Mashed Potatoes and Gravy and Salad, Apple
It was our first time in. We came between normal lunch and supper hours. Most of the food was wonderful, but the biscuits were hard, and some of the pizzas looked like it had been there a while. Overall, we had a good experience once fresh food was put out.
Atmosphere: 5
Food: 4
Service: 5
Good food and friendly staff.
Kid-friendliness: Had a great experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Soft Serve Ice Cream, Mashed Potatoes, Gravy, Pizza Ranch Buffet, Breadsticks, Fried Chicken Mashed Potatoes and Gravy and Salad, Blueberry, Apple
Food was excellent. The service was great. Staff was friendly and welcoming. They bussed our table as we ate and kept it tidy so we had room.
Atmosphere: 5
Food: 5
Service: 5
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