Kevin is that guy!! He saved this location and I swear he’s working every single time I go no matter the time or day. He’s such a joy to walk in & see and always makes sure we get the food we pay for. The restaurant is always clean when he’s there and the food and portions are perfect. I can tell his employees work with integrity because he leads by example. I honestly don’t like going to any other location because I have the best experience here every time. Kevin deserves 10 stars!
Atmosphere: 5
Food: 5
Service: 5
Jaiden Key
Great service. The two young men working tonight were very kind and great workers!
Atmosphere: 4
Food: 3
Service: 5
Noriella Schaefer
Only 2 workers but they both were courteous and did their best
Food: 5
Service: 5
Brian Smith
Quality of food just is not what it used to be but is still better than the other subway style Mexican place.
Atmosphere: 5
Food: 4
Service: 5
Greg Ludlow
The food at Qdoba is always delicious, but the service is usually below average . However, Kevin completely changed that today! He was the only one running the line and somehow moved faster and more efficiently than when there are usually two people working. On top of that, he had a great attitude the entire time. It was refreshing to experience such excellent customer service! Kevin really stood out and made my family’s visit a great one!
Greg Ludlow
The food at Qdoba is always delicious, but the service is usually below average . However, Kevin completely changed that today! He was the only one running the line and somehow moved faster and more efficiently than when there are usually two people working. On top of that, he had a great attitude the entire time. It was refreshing to experience such excellent customer service! Kevin really stood out and made my family’s visit a great one!
Atmosphere: 4
Food: 4
Service: 5
Cody
The two people working, Kevin and I didn’t get the girls name, were so kind and friendly despite being so busy!
Atmosphere: 5
Food: 5
Service: 5
Jacob Van Ess
The service was AWFUL, and the quality was INEDIBLE. Mean people serving garbage food. Nothing was fresh, nothing about my burrito bowl or my girlfriend's burrito was acceptable. I will never eat here again a complete and total waste of money.
Atmosphere: 1
Food: 1
Service: 1
ELISA WOLT
Love this store it’s great fast and full of flavor and great people !!!!
Atmosphere: 5
Food: 5
Service: 5
Matt Freeman
I’ve always loved QDOBA, but unfortunately this location has been the worst experience I’ve had. I usually come in around 8 PM after work, and the crew consistently comes across as rude, dismissive, and like customers are an inconvenience. One employee in particular, a girl with black hair, doesn’t listen when taking orders, is rude, and makes the experience unpleasant. Another employee (who reminds me of “Uncle Rufus”) is just as bad. The only positive experience I’ve had was one night with a brand-new hire who was polite and trying her best. Instead of helping her, the other two disappeared into the back and left her to figure everything out alone. If you ask why I went back few times,it was to see if I caught an off night or see if a different crew was working. The food service itself has also been disappointing, with items served out of zip-lock sandwich bags. I live only five minutes away, but I’m now choosing to drive 30 minutes to another location just to receive decent service and food quality. This is incredibly frustrating because I genuinely enjoy QDOBA, but this location makes me feel unwelcome every time I visit and is always empty and I now know why.
$12 burritos featuring less than 1/4 of beans and rice. The kid's meal had more food in it than either full size burrito we ordered. Chips in the kid's meal were stale and had crunchy old beans mixed into the bag. Chicken in the burrito was more charred bits than actual meat. Staff was rude and ignored us. Waited for them to make several orders after us before they bothered to cash us out. Not clean at all. Absolutely disgusting experience.
We usually go to the battlefield location and love it. This one needs to be shut down. Just hope my kid doesn't get sick from the couple bites she did eat before we walked out.
Food: 1
Service: 1
Catie Boggess
Extremely disappointed. We have always gone to the battlefield location and have always had a good experience. We were on east sunshine and decide to go to this location and we will never be back.
They were so unprepared and unprofessional. Knowing you work in the food industry and you are slow, best thing to do is to make sure your restaurant is clean, sanitary and food is in stock. It was very short of that. Every table was dirty and covered in food. We got up to the line to order , and the employee was unprepared. The rice was completely out , but he continued to scrape the bottom of the container to attempt to get rice out rather than walking to the back to grab more. Resulting in very little food in the bowl and then had to wait to get more, due to the employee telling another worker he needed to be brought new rice and stood there and waited , rather than grabbing real quickly himself. We had to ask more than once to add a little more because we were given child size servings in an adult bowl.
As we are trying to pay, ann employee was on their cell phone in the front of the house scrolling while there was someone in line.
When dealing with people in the food industry and customer service , you expect cleanliness and professionalism.
I highly recommend bringing this to everyone’s attention in management as per previous reviews, this seems to be a constant problem.
Atmosphere: 1
Food: 1
Service: 1
Maya Bellman
Manager is fantastic and makes my bowl perfect every time. No complaints 10/10.
Atmosphere: 5
Food: 5
Service: 5
Shad
The food was great and the staff were very nice!
Atmosphere: 5
Food: 5
Service: 5
Benjamin Walton
I went to lunch with some coworkers, and the service was great. I was able to order my wifes food, and then before I left, they made it fresh. I ordered the steak and shrimp bowl. The shrimp was great, but the steak seemed rubbery in texture, but the flavor was good.
Kevin is that guy!! He saved this location and I swear he’s working every single time I go no matter the time or day. He’s such a joy to walk in & see and always makes sure we get the food we pay for. The restaurant is always clean when he’s there and the food and portions are perfect. I can tell his employees work with integrity because he leads by example. I honestly don’t like going to any other location because I have the best experience here every time.
Kevin deserves 10 stars!
Atmosphere: 5
Food: 5
Service: 5
Great service. The two young men working tonight were very kind and great workers!
Atmosphere: 4
Food: 3
Service: 5
Only 2 workers but they both were courteous and did their best
Food: 5
Service: 5
Quality of food just is not what it used to be but is still better than the other subway style Mexican place.
Atmosphere: 5
Food: 4
Service: 5
The food at Qdoba is always delicious, but the service is usually below average . However, Kevin completely changed that today! He was the only one running the line and somehow moved faster and more efficiently than when there are usually two people working. On top of that, he had a great attitude the entire time. It was refreshing to experience such excellent customer service! Kevin really stood out and made my family’s visit a great one!
The food at Qdoba is always delicious, but the service is usually below average . However, Kevin completely changed that today! He was the only one running the line and somehow moved faster and more efficiently than when there are usually two people working. On top of that, he had a great attitude the entire time. It was refreshing to experience such excellent customer service! Kevin really stood out and made my family’s visit a great one!
Atmosphere: 4
Food: 4
Service: 5
The two people working, Kevin and I didn’t get the girls name, were so kind and friendly despite being so busy!
Atmosphere: 5
Food: 5
Service: 5
The service was AWFUL, and the quality was INEDIBLE. Mean people serving garbage food. Nothing was fresh, nothing about my burrito bowl or my girlfriend's burrito was acceptable. I will never eat here again a complete and total waste of money.
Atmosphere: 1
Food: 1
Service: 1
Love this store it’s great fast and full of flavor and great people !!!!
Atmosphere: 5
Food: 5
Service: 5
I’ve always loved QDOBA, but unfortunately this location has been the worst experience I’ve had. I usually come in around 8 PM after work, and the crew consistently comes across as rude, dismissive, and like customers are an inconvenience.
One employee in particular, a girl with black hair, doesn’t listen when taking orders, is rude, and makes the experience unpleasant. Another employee (who reminds me of “Uncle Rufus”) is just as bad. The only positive experience I’ve had was one night with a brand-new hire who was polite and trying her best. Instead of helping her, the other two disappeared into the back and left her to figure everything out alone. If you ask why I went back few times,it was to see if I caught an off night or see if a different crew was working.
The food service itself has also been disappointing, with items served out of zip-lock sandwich bags. I live only five minutes away, but I’m now choosing to drive 30 minutes to another location just to receive decent service and food quality.
This is incredibly frustrating because I genuinely enjoy QDOBA, but this location makes me feel unwelcome every time I visit and is always empty and I now know why.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
$12 burritos featuring less than 1/4 of beans and rice. The kid's meal had more food in it than either full size burrito we ordered. Chips in the kid's meal were stale and had crunchy old beans mixed into the bag. Chicken in the burrito was more charred bits than actual meat. Staff was rude and ignored us. Waited for them to make several orders after us before they bothered to cash us out. Not clean at all. Absolutely disgusting experience.
We usually go to the battlefield location and love it. This one needs to be shut down. Just hope my kid doesn't get sick from the couple bites she did eat before we walked out.
Food: 1
Service: 1
Extremely disappointed. We have always gone to the battlefield location and have always had a good experience. We were on east sunshine and decide to go to this location and we will never be back.
They were so unprepared and unprofessional. Knowing you work in the food industry and you are slow, best thing to do is to make sure your restaurant is clean, sanitary and food is in stock. It was very short of that. Every table was dirty and covered in food. We got up to the line to order , and the employee was unprepared. The rice was completely out , but he continued to scrape the bottom of the container to attempt to get rice out rather than walking to the back to grab more. Resulting in very little food in the bowl and then had to wait to get more, due to the employee telling another worker he needed to be brought new rice and stood there and waited , rather than grabbing real quickly himself.
We had to ask more than once to add a little more because we were given child size servings in an adult bowl.
As we are trying to pay, ann employee was on their cell phone in the front of the house scrolling while there was someone in line.
When dealing with people in the food industry and customer service , you expect cleanliness and professionalism.
I highly recommend bringing this to everyone’s attention in management as per previous reviews, this seems to be a constant problem.
Atmosphere: 1
Food: 1
Service: 1
Manager is fantastic and makes my bowl perfect every time. No complaints 10/10.
Atmosphere: 5
Food: 5
Service: 5
The food was great and the staff were very nice!
Atmosphere: 5
Food: 5
Service: 5
I went to lunch with some coworkers, and the service was great. I was able to order my wifes food, and then before I left, they made it fresh. I ordered the steak and shrimp bowl. The shrimp was great, but the steak seemed rubbery in texture, but the flavor was good.
Atmosphere: 5
Food: 4
Service: 5
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