This is the worst establishment I’ve been to. I sat in the drive through after ordering for 30 minutes only to get to the window and they didn’t even have my order. He never rang me up. Waited another 5 minutes while he looked through receipts. And couldn’t get my order right after all this! Unbelievable not only short staffed but hired people who obviously cant work in high stress environments
Atmosphere: 1
Food: 3
Service: 1
Justin Potter
Ive been waiting on a medium DR PEPPER for over 15 minutes now and still waiting, even though this is door dash i won't be coming back on my own
Atmosphere: 1
Service: 1
Jeremiah DeGraw
Dietary restrictions: They are all well train in communicating with mild or extreme diagram restrictions and can accommodate accordingly or will at least inform you that they are not sure.... Which is better than some places that just go ahead and put it on there can someone have a serious allergy due to negligence or unwillingness to say I don't know
Parking: Plenty of parking and it is on the commercial and Grand exit or entryways
Kid-friendliness: They enjoy children as well as dogs I will make sure they get a treat as well
Wheelchair accessibility: They will come to you or if you wanted to use the new patio area that has just been redone and is amazing then you could park your wheelchair at one of the tables available
Recommended dishes: Cheese Chili Dog, Strawberry
John Jenkins
This is hands down the worst location in town You wait and wait and the food is magically cold Everytime. How? I don't understand. If you like nasty cold food made like it was put together in a race while eyes covered. You'd like it. Been here several times and it's a problem every single time. Missing food, charged my card twice, order foodnone way and don't get itright. Not once. Mul8visits and it never fails. And the burgers are sloppy as can be. Falling apart looks like they kicked it across the floor. Come on man They want all this money and hour. And I kid you not. Not once has an order been right. Not a single time.
Service was terrible 45 minutes to get 2 drinks then an employee had an attitude with me because “she just arrived because they needed help” like it was my fault
Atmosphere: 1
Food: 5
Service: 1
Brandon C
I dont know what happened to the quality of Sonic but man, the burgers arent it anymore. I ordered their triple with bacon and theres something about the meat was off and maybe its this particular franchise with vendors. Sonic burgers used to be top tier like steak n shake but now its like...i dont know...and it tasted like it was microwaved.
I live overseas and sonic is something i crave when i come home so i always get it atleast once. I couldnt even finish the burger and threw it out. Onion rings maintained their quality though. Drink i ordered didnt look like the picture but wasnt bad. It qas actually pretty good but still.....the burger man.. what was that?
Atmosphere: 5
Food: 2
Service: 5
Moriah Clapp
Ice or slush machine are always broken. You don’t know this when ordering ahead, and when you go to pick it up, they send you away and tell you to contact corporate for a refund. Has happened too many times to count.
Atmosphere: 1
Food: 1
Service: 1
J. Austin
Totally disappointed in service and staff food was not ready... I ordered to the app at 1:00 estimated time for food to be done was 110 arrived by 1:15 and waited until 1:45 for a large limeade 1 chicken sandwich. While waiting for my order to be delivered I observed the cook walk out while cussing management and yelling to all the customers who were waiting for their orders that the only cook just quit and the management that was on hand was going to ruin our food... Totally disappointed get it together Sonic
This is the worst sonic in Springfield. They are short staffed. Pretty much a drive thru only. Sometimes they don't even answer you when you try to do that either. I'll be surprised if it's open much longer but maybe it's always been this bad. I've only tried it twice. First time couldn't get service. Second time terrible service. The owner doesn't care about this establishment but maybe it's always been this way and the customers don't care either? Lol
Atmosphere: 1
Food: 2
Service: 1
Garry Bolen
It was a it was a pleasant experience Services quick the carhops for friendly the food was decent and it was good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Corn Dog, Tater Tots
Jennifer Yandell
Food was o.k.
Atmosphere: 3
Food: 3
Service: 3
Travis Shearmire
I used to enjoy Sonic a lot. But last few visits been bad. I would actually drive past sever Sonics to visit my favorite Sonic on Commercial and Drant in Springfield, Mo. Just for the better service and quality of their products. For some reason their quality has taken a nosedive. This time I ordered a bacon egg and cheese toaster. Actually took a picture of the un-toasted bread. VERY UNSATISFIED!!
Kirn Gill II (segin)
Wheelchair accessibility: Sit-down patio is wheelchair accessible.
This is the worst establishment I’ve been to. I sat in the drive through after ordering for 30 minutes only to get to the window and they didn’t even have my order. He never rang me up. Waited another 5 minutes while he looked through receipts. And couldn’t get my order right after all this! Unbelievable not only short staffed but hired people who obviously cant work in high stress environments
Atmosphere: 1
Food: 3
Service: 1
Ive been waiting on a medium DR PEPPER for over 15 minutes now and still waiting, even though this is door dash i won't be coming back on my own
Atmosphere: 1
Service: 1
Dietary restrictions: They are all well train in communicating with mild or extreme diagram restrictions and can accommodate accordingly or will at least inform you that they are not sure.... Which is better than some places that just go ahead and put it on there can someone have a serious allergy due to negligence or unwillingness to say I don't know
Parking: Plenty of parking and it is on the commercial and Grand exit or entryways
Kid-friendliness: They enjoy children as well as dogs I will make sure they get a treat as well
Wheelchair accessibility: They will come to you or if you wanted to use the new patio area that has just been redone and is amazing then you could park your wheelchair at one of the tables available
Recommended dishes: Cheese Chili Dog, Strawberry
This is hands down the worst location in town You wait and wait and the food is magically cold Everytime. How? I don't understand. If you like nasty cold food made like it was put together in a race while eyes covered. You'd like it. Been here several times and it's a problem every single time. Missing food, charged my card twice, order foodnone way and don't get itright. Not once. Mul8visits and it never fails. And the burgers are sloppy as can be. Falling apart looks like they kicked it across the floor. Come on man
They want all this money and hour. And I kid you not. Not once has an order been right. Not a single time.
Atmosphere: 1
Food: 1
Service: 1
To those others, yummy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Burger, Burrito, Tots, Fries, Corn Dog, Tater Tots
Waited 20 mins for my order.
Atmosphere: 1
Food: 4
Service: 1
Service was terrible 45 minutes to get 2 drinks then an employee had an attitude with me because “she just arrived because they needed help” like it was my fault
Atmosphere: 1
Food: 5
Service: 1
I dont know what happened to the quality of Sonic but man, the burgers arent it anymore. I ordered their triple with bacon and theres something about the meat was off and maybe its this particular franchise with vendors. Sonic burgers used to be top tier like steak n shake but now its like...i dont know...and it tasted like it was microwaved.
I live overseas and sonic is something i crave when i come home so i always get it atleast once. I couldnt even finish the burger and threw it out. Onion rings maintained their quality though. Drink i ordered didnt look like the picture but wasnt bad. It qas actually pretty good but still.....the burger man.. what was that?
Atmosphere: 5
Food: 2
Service: 5
Ice or slush machine are always broken. You don’t know this when ordering ahead, and when you go to pick it up, they send you away and tell you to contact corporate for a refund. Has happened too many times to count.
Atmosphere: 1
Food: 1
Service: 1
Totally disappointed in service and staff food was not ready... I ordered to the app at 1:00 estimated time for food to be done was 110 arrived by 1:15 and waited until 1:45 for a large limeade 1 chicken sandwich. While waiting for my order to be delivered I observed the cook walk out while cussing management and yelling to all the customers who were waiting for their orders that the only cook just quit and the management that was on hand was going to ruin our food... Totally disappointed get it together Sonic
Food: 1
Service: 1
Restaurantji Recommends
This is the worst sonic in Springfield. They are short staffed. Pretty much a drive thru only. Sometimes they don't even answer you when you try to do that either. I'll be surprised if it's open much longer but maybe it's always been this bad. I've only tried it twice. First time couldn't get service. Second time terrible service. The owner doesn't care about this establishment but maybe it's always been this way and the customers don't care either? Lol
Atmosphere: 1
Food: 2
Service: 1
It was a it was a pleasant experience Services quick the carhops for friendly the food was decent and it was good
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Burger, Corn Dog, Tater Tots
Food was o.k.
Atmosphere: 3
Food: 3
Service: 3
I used to enjoy Sonic a lot. But last few visits been bad. I would actually drive past sever Sonics to visit my favorite Sonic on Commercial and Drant in Springfield, Mo. Just for the better service and quality of their products. For some reason their quality has taken a nosedive. This time I ordered a bacon egg and cheese toaster. Actually took a picture of the un-toasted bread. VERY UNSATISFIED!!
Wheelchair accessibility: Sit-down patio is wheelchair accessible.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Chili Dog, Tots
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